Cash Converters - Sold Nintendo 64 with No Warranty, Immediately Faulty

Marrk on 08/04/2015 - 15:29

Hey everyone,

I just purchased a Nintendo 64 (special edition variant) from Cash Converters for $180 today. The item had a sticker price of $250, though they offered it to me for $180 with no warranty. I said that this was fine, as long as it turned on when I got home. (I actually DID say this) Long story short, it wouldn't turn on when I got home, so I took it back to the store, and they managed to make it turn on about 5 times out of 30 attempts, with a lot of struggle. They refused to accept that the console is intermittently faulty and had a 'too bad' kind of attitude.

A couple of questions:

  1. Since I chose to purchase it with no warranty, am I basically screwed? or would consumer law come into this at all?

  2. Are pawn shops legally allowed to sell goods with no warranty?

  3. What would you do in my situation? Cut your losses? Attempt a chargeback on your bank card?

Gaming

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Comments

        • Marrk on 09/04/2015 - 21:49
          +1

          @tyler.durden: As I am only 22 and didn't grow up with the older consoles, I haven't had a big desire to get them. I will probably end up getting a Super Nintendo eventually, and possibly the Gameboy and Game Gear.

          I have considered getting a cechc02 PS3 that is backwards compatible with PS2 games, I just don't want one badly enough to justify the high ebay prices, and can easily setup the slimline PS2 to play these games.

          I own two Gamecubes because I purchased a limited edition bundle which had a good box and poor condition console, and wanted a better condition console to replace the one in the bundle. Still need to sell the other one. Picked up the second Wii for $10 at the Salvos, the Gameboy's are different colour variants (still need to get the Ozzie one).

          I probably only wanted the Pokemon Stadium console because of childhood memories, was using my other N64 previously.

          I did start playing Conker's Bad Fur Day, I go through stages with consoles. I am most into the Wii U at the moment, and the Gamecube before that.

        • spackbace on 09/04/2015 - 22:46
          +1

          @Marrk:
          Folks still have the 32x expansion for the mega drive, which is now worth considerably more than the console itself! It's ridiculous!

        • tyler.durden on 09/04/2015 - 22:56

          @Spackbace:

          yeah cos it is all to do with how rare the item is

        • FrankMcFuzz on 10/04/2015 - 09:18

          No big fat grey Nintendo Gameboy? Now THOSE are collector's items.

        • Marrk on 10/04/2015 - 09:45

          @FrankMcFuzz: I have bid on a few auctions for them in the past, just haven't been willing to spend as much money on one as some people. :)

        • FrankMcFuzz on 10/04/2015 - 09:46

          @Marrk: I can't imagine most sane people would spend 3 digits on a giant fat black-and-white handheld lol.

        • Marrk on 10/04/2015 - 09:49

          @FrankMcFuzz: True, I am probably a bit fussy as well, would rather get a boxed Game Boy. I have some original games, which can be played in the Color and the SP.

    • [Deactivated] on 09/04/2015 - 15:19

      eBayers are probably more concerned with public negative feedback than CC.

      I guess if you ain't willing to fight it you have to just chalk this up to "lesson learnt". Also, complaining online surely made you feel a little better? It always makes me feel a little better. :)

      • tyler.durden on 09/04/2015 - 15:24

        If they are only small seller or a one time seller, then they won't care as much as Power seller..

        The main advantage with ebay is paypal buyer protection..which tends to favour buyers

      • Marrk on 09/04/2015 - 15:55

        Venting online does help. :)

  • [Deactivated] on 09/04/2015 - 15:58
    +4

    I'd go with option 4.

    1. Return the item… at high velocity, through the window. Optional attachment of heavy solid object for increased mass. Call it a goodwill gesture.
  • [Deactivated] on 09/04/2015 - 17:39
    +1

    Mark glad u fixed the console enjoy it you have earned it !!!

    As luck would have it this morning walking to work my council is having a collection. I found a box someone had left to be junked by the council inside was a Dreamcast with controllers and cables and a mega drive 2 with the same!! Score lol

    As ppl have said here some baby boomers chuck there kids old games out onto the street or a garage sale for $5 thinking they are old and worthless happens all the time

    • Marrk on 09/04/2015 - 23:01
      +1

      Thanks mate, and that does sound like a real score, have fun playing the consoles! :)

  • Marrk on 09/04/2015 - 23:03
    +1

    I am currently uploading a video for The Checkout's F.U. Tube segment. Hopefully it gets shown on the show, as everyone should be made aware of their deceptive business practices.

    • tyler.durden on 10/04/2015 - 00:41
      +1

      is it about cash converters?

      I think they or you should do a special FU or tip off (http://www.abc.net.au/tv/thecheckout/tipoffs/) on

      -officeworks dodgy price guarantee
      -ebay 20% off sale, immediately stores like dicksmith jack up prices

      I think that is even worst than cash converters, cos it has been going on for a while now…

      • Marrk on 10/04/2015 - 09:43

        Yep, it is about this situation, and I think that they may have done some Officeworks ones in the past. It is probably worth letting them know what goes on during these ebay sales, as they probably aren't aware.

  • DealzEddy123 on 10/04/2015 - 11:37

    Mate as if you would buy a 10+ year old electronics item with no warranty and not try it in store…

    • Marrk on 10/04/2015 - 13:46

      The console and accessories were all shrink wrapped together, and there was a sticker saying that the console was tested and working on the 26th of March 2015..

      • DealzEddy123 on 10/04/2015 - 13:48

        fair enough. sticker was obviously wrong.

        • tyler.durden on 10/04/2015 - 14:12

          maybe they only tested it once when it worked..

          so the sticker might have been right

        • DealzEddy123 on 10/04/2015 - 14:19

          @tyler.durden: this is getting too technical for me to comprehend

        • tyler.durden on 10/04/2015 - 14:26

          @edwinlin88:

          It means when they test it, it happen to work..

          Obviously if they had tested it multiple times, it might have shown the issue..

          Or they tested multiple times, when it finally worked, they slapped the sticker on..

  • Dr Techno on 10/04/2015 - 17:40
    +1

    I actually enjoy buying old faulty consoles on ebay for $0.99 to $30 just to fix them. Tried to play games but fixing is more fun for me :)

  • [Deactivated] on 10/04/2015 - 19:27
    +1

    Well at least im not the only person that collects consoles.

    Commodore 64 in box (tape drive.disk drive)
    6 duel screen nintendo game and watch and 3 single screen nintendo game and watch.
    4 or 5 single screen game and watch games.
    Sega master syatem with a handful of games and 2 conteollers.
    Super nintendo with 2 controllers and killer instinct.
    Nintendo gameboy sc with a dozen games.
    Psp with games.
    Vita 3g with games.
    Ps3 with 2 controllers and games.

  • garryt7099 on 11/04/2015 - 14:44

    Mate take it back and demand your money back,cash converters are bully boys and often wont be to keen to hear the item you have purchased is not satisfactory,there attitude towards customers after buying something is often off handed and could not care less,so if i were you i would stand my ground for $180 and stick it right up em,good luck with your refund

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