Cash Converters - Sold Nintendo 64 with No Warranty, Immediately Faulty

Marrk on 08/04/2015 - 15:29

Hey everyone,

I just purchased a Nintendo 64 (special edition variant) from Cash Converters for $180 today. The item had a sticker price of $250, though they offered it to me for $180 with no warranty. I said that this was fine, as long as it turned on when I got home. (I actually DID say this) Long story short, it wouldn't turn on when I got home, so I took it back to the store, and they managed to make it turn on about 5 times out of 30 attempts, with a lot of struggle. They refused to accept that the console is intermittently faulty and had a 'too bad' kind of attitude.

A couple of questions:

  1. Since I chose to purchase it with no warranty, am I basically screwed? or would consumer law come into this at all?

  2. Are pawn shops legally allowed to sell goods with no warranty?

  3. What would you do in my situation? Cut your losses? Attempt a chargeback on your bank card?

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Comments

  • Paul Atreides on 08/04/2015 - 15:47

    does it say anywhere on your sales invoice that warranty is excluded from this?

    • Marrk on 08/04/2015 - 16:34

      The receipt says 'SOLD NO', I presume that the word warranty is cut off. It would say this in their system too.

      • GregRust on 10/04/2015 - 14:38
        +6

        Have you tried blowing in the cartridge?

  • sempro on 08/04/2015 - 16:09
    +2

    it sounds like you took the risk and bought it with 'no warranty'.

    Maybe you can try to 'fix' it with parts from eBay?

    • Marrk on 08/04/2015 - 16:36

      I will do some research into the fault. It seems that removing and reinserting the power supply helps the most. The Power supply itself should not be the issue though, as Cash Converters tried a couple with the console, and the same issue happened with all of them.

  • cloudy on 08/04/2015 - 16:11
    +3

    I'd suggest u try the ACCC, so I don't think they need to provide warranty on the item (I may be wrong), but u were duped in that u were buying an item that was sold on the basis it works, not that it sometimes works, or intermittently works. And clearly it doesn't work more often than not. So I'd say they have failed to sell the product as described to you.

    • Marrk on 08/04/2015 - 16:42
      +1

      I would say that you are right from a common sense / good customer service point of view, they seem to have more of a 'you have no warranty, your problem' point of view though. I may make a complaint with the ACCC, will first see if there is anything that I can do to fix the issue.

      • Gina Rinehart on 11/04/2015 - 03:17
        +15

        As it was not a private sale, you can claim faulty goods under Australian Consumer Law. This law is designed to protect you, the consumer, in this kind of situation. The retailer offered you a console on the assumption that it would be fit for purpose. You spent $180 on it - that would indicate that it would be expected to at least power on - so this product is clearly NOT fit for purpose.

        I highly suggest you just take it back, demand a refund as it is your RIGHT under Australian Consumer Law.

        Read more here: http://www.consumerlaw.gov.au/content/Content.aspx?doc=fact_…

        Businesses must not make false, misleading or deceptive claims about a product or service.

        https://www.accc.gov.au/consumers/consumer-rights-guarantees…

        Products must also:

        • be fit for the purpose the business told you it would be fit for and for any purpose that you made known to the business before purchasing

        https://www.accc.gov.au/consumers/consumer-rights-guarantees…

        A product or good has a major problem when:

        • it has a problem that would have stopped someone from buying it if they’d known about it
        • it is unsafe
        • it is significantly different from the sample or description
        • it doesn’t do what the business said it would, or what you asked for and can’t easily be fixed.

        Your rights under the consumer guarantees do not have a specific expiry date and can apply even after any warranties you’ve got from a business have expired.

        The only exceptions to these guarantees are found at the bottom of this link, and one of them being:

        knew of or were made aware of the faults before you bought the product

        You certainly did NOT know of the faults before you bought the product, or you obviously wouldn't have bought it!

        • Claggs on 11/04/2015 - 21:09

          Bang!

  • GaelicAU on 08/04/2015 - 16:11
    +4

    I would say consumer law is on your side, particular if it's a "we said, you said" situation.

  • AssamLaksa on 08/04/2015 - 16:18
    +18

    I have a sneaking suspicion that the guys at Cash Converters knew of the problem, and hence offered to sell it to you at a cheaper price, on condition that it doesn't come with a warranty. That's just a wild guess though. And I highly doubt that's at all legal. Surely consumer law is on your side if the product was sold to you as "working", but is in fact sold to you as "intermittently working".

    • Marrk on 08/04/2015 - 16:54
      +2

      This has crossed my mind, I did ask the young sales guy if they could do a better price, and the manager must have told him $180 with no warranty.

      After purchasing the console, I also noticed that they put the price tag over the expansion pack port cover to hide the fact that the clip was broken.

      I also purchased a Nintendo DS from them today that was shrink wrapped with the charger. Once I opened the console up the inside was in very poor condition with paint marks. They at least agreed to give me a store credit for this..

      They seem to have some questionable business practices.

      • pinchies on 09/04/2015 - 10:07
        +2

        Devils advocate, they may have put the price tag there specifically to hold it in also so it doesn't get lost.

  • mrpopo on 08/04/2015 - 16:27
    +14

    You cant contract out of the consumer laws - the console is clearly not of acceptable quality or fit for purpose.

    • cloudy on 08/04/2015 - 16:48
      +2

      Sometimes the problem with old stuff is that there may not be the expectation it would be used. It would be collected.

      But this instance the OP did say as long as it turns on, in which case, the purpose was to turn on the N64.

      • pinchies on 08/04/2015 - 17:03

        Turns on is vague - it might be implied that that means "I don't care about the condition as long as it works" through to "I just want to see it start up once so I known all the parts are still inside". It sounds like they did manage to make it turn on in the shop, intermittently. I think if I was buying something, I would be very clear about what NO WARRANTY means before walking out…

      • RedSky on 09/04/2015 - 02:13

        The onus in that case would surely be on them to prove that you bought it to 'collect' it. The general presumption would surely be that it is functional for use.

  • dasher86 on 08/04/2015 - 16:41
    +1

    the problem here is that they can argue the console was sold 'as is'
    as above 'we said, you said'

    • shadowarrior on 08/04/2015 - 16:55
      +1

      As Is in this case did not clarify/mention that it may not be in working order. In working order but without warranty is what this sale contract was agreed upon from the looks of it.

    • Marrk on 08/04/2015 - 16:56

      True, it is worth mentioning that there is no disclaimer on the receipt saying 'All items sold as is', which some pawn shops have.

  • [Deactivated] on 08/04/2015 - 16:52
    +4

    Whoa whoa whoa? You payed $180 for a N64? Are you crazy? Ill sell you my perfectly working one for $250, with the ram expansion if you want.

    • Marrk on 08/04/2015 - 16:59

      It was the Pokemon one, which goes for $220+ on ebay. It did have an expansion pak inside of it, which sort of makes up for the broken clip on the cover.

      • [Deactivated] on 08/04/2015 - 17:00
        +5

        Well you can have a plain stock one from me, with no damage or children's cartoon images plastered all over it, and I will sell it to your for the discount price of $300, including Perfect Dark and Goldeneye.

  • eqv on 08/04/2015 - 17:12
    +6

    "Second-hand goods sold in trade or
    commerce are covered by the guarantee
    of acceptable quality, but age, price and
    condition must be taken into account.
    For example:

    A consumer buys a second-hand
    washing machine for $250 from a
    shop. The supplier said it was two
    years old and in good condition but
    it breaks down after two months.
    A reasonable consumer would
    expect to get more than two
    months’ use from this machine.
    The consumer would be entitled to
    a remedy from the supplier."

    http://www.consumerlaw.gov.au/content/the_acl/downloads/cons…

    You can ask ACCC for assistance if the issue still can't be resolved after direct discussion with the business

    https://www.accc.gov.au/consumers/complaints-problems/make-a…

    • start3r on 08/04/2015 - 19:33
      +8

      The document also says.. Not sure where you'd stand with this but fyi..

      Consumers cannot sign away their consumer guarantee rights. If suppliers or
      manufacturers attempt to put terms in their contracts to avoid responsibility
      , they may also be misleading the consumer about their legal right to compensation for
      consequential loss. Any such terms may be considered unfair contract terms.

    • RedSky on 09/04/2015 - 02:15

      Just go to them and quote what equavate and start3r said. Ideally bring along a print out from the ACCC PDFs. Even second hand sold goods are expected to be of merchantable condition and no, you can't give away your warranty rights even if you wanted to. If that doesn't get their attention then tell them you will contact their head office about their conduct. I guarantee you, they will cave.

    • Talonparty on 09/04/2015 - 19:13

      I don't know what use the ACCC is. I was told to contact my local department to resolve a warranty claim (the WA department of commerce).

      The department of commerce tried to email and phone the business. The business never answered their phone or replied to their email. The department of commerce politely told me there was nothing more that could be done.

      I asked if there was a 'black mark' system or anything so that my complaint about the business would be recorded…they said there is no such system. They said they would only do something if they received many complaints in a short period of time.

      Basically it seemed like a pretty toothless organisation from the consumer end here :(

  • plmko on 08/04/2015 - 17:16
    +1

    …why did you not test it in store.

    Anyway I'd say you covered your arse by making a statement that the store rep agreed to.

    • Marrk on 08/04/2015 - 17:59

      In hindsight I should have asked to test it, though it is worth mentioning that Cash Converters shrink wrap all of their consoles with the cords and controllers, so it wasn't obvious that this was an option. There is also a 'Item Tested Ok' sticker dated 26/3/15.

      • tyler.durden on 09/04/2015 - 08:04
        +2

        That's the reason why they shrink wrap

        To prevent ppl testing in store..

        Personally I would never buy from cash converters coz they are a bunch crooks almost as bad as EBgames…

        -High markup on old products
        -Also they buy from you and sell it for double the price..

        Also $180 too much for an old console, even if it is collector..

        Were you planning to resell it later for profit or just to collect?

        • Marrk on 09/04/2015 - 10:02

          I was planning to play / collect the console.

        • tyler.durden on 09/04/2015 - 11:36

          @Marrk:

          do you already have an n64?

        • Marrk on 09/04/2015 - 11:55

          @tyler.durden: Yes, this is my second one.

        • Ughhh on 09/04/2015 - 12:15

          -Also they buy from you and sell it for double the price..

          Its actually x3 what they buy from you. How much they offer you also depends on what they have in the retail section. So if they already have 5 iPod touchs, dont expect to get much compared to a store with only 1 in stock.

  • chumlee on 08/04/2015 - 18:14
    +1

    Demand a refund or go to consumer affairs if they refuse. It was not a private sale so you are afforded the protection of Australian Consumer Law.

    • whooah1979 on 08/04/2015 - 18:28
      +1

      The consumer have rights. It's a shame that nether the accc or fair trading can do much to help.

  • spackbace on 08/04/2015 - 18:18
    +1

    Yep, I'd say you're still covered by Consumer Law, especially given how much you paid for it, you expected to be able to use it.

  • Axelstrife on 08/04/2015 - 18:39
    +3

    warranty is for fully working products that die sooner after this sounds like it never worked from the moment you plugged the thing in.

    They sold a faulty product not a product that worked then broke.

    Demand a refund!

  • [Deactivated] on 08/04/2015 - 19:17
    +1

    Try one last time for a refund and if they are no going to relent then say ok I will get my bank to do a charge back best thing is the store will be debited an extra free of around $20 for this. If they do not give you a refund they should not be in business.

    • tyler.durden on 09/04/2015 - 08:21

      but they can claim you stole the console then?

  • QuickToThePointless on 08/04/2015 - 20:14
    +2

    Hey buddy, a lot of the time its the actual leads in the power supply that have dodgy contacts/solder points after 25 years since manufacture.

    Plug it in,turn the unit on and push on the leads at different angles where they meet the actual power brick. You may be able to find a sweet spot that will make the console useable. You may not even need a new power supply uf you get creative with a rubber band or stickey tape.

    Oh and dont support pawnbrokers like cash converters.

    • tyler.durden on 09/04/2015 - 08:25

      yeah I have an old console

      which also cause by the actual connector on the console being faulty
      so it doesn't make proper contact with the power cord connector..

      so if u move swivel the power cord connector socket around a bit it works on some angle,

      This problem is due to wear and tear from pulling the power cord from the console power connector plug too many times, which may have bent it..

  • [Deactivated] on 08/04/2015 - 20:32
    +2

    dude

    1) def try this video

    https://www.youtube.com/watch?v=WqQorcCz4hE

    adam is great you might just fix the problem, although you may find it more difficult as you did not buy a stock standard model

    if you want to get into N64 I would suggest buying an RGB modded french PAL version.

    the picture quality is much better.

    feel free to PM i might be able to give you some advice

    i have spent alot of time and effort researching N64's and some trial and error as well

    PS - the australian PAL "funtastic" coloured N64s can not display anything except RCA (composite) which look very bad on all new tvs unless you are using a CRT.

    $180 sounds to me like they know they were selling you one with an issue.

    • Marrk on 08/04/2015 - 22:14
      +1

      Thanks for the link, I will check the video out. RGB modded seems to offer the best picture quality, though I am reasonably happy with my PAL modified S-Video cable and HDMI upscaler (this is my second Nintendo 64). The S-Video cable is working with the Pokemon Nintendo 64.

      • [Deactivated] on 08/04/2015 - 22:25
        +1

        no probs - hope the video helps!! if you can get it working $180 is a good price.. hopefully the inside is similar to a normal n64 im guessing it would be.

        if you have s-video with hdmi upscaler than that is great and not too expensive

        i had some dumb luck in that i bought an orange funtastic N64 when i wanted to get back into N64. got it realised how bad the picture quality was and the fact that after extensive research i couldn't use anything except composite cables..I paid 229 from a reputable nintendo ebay store

        they wouldn't take it back (fair enough), I ended up putting it up on my ebay account as $1 NR and it sold for $333 !!

        i ended up getting an RGB modded one from a guy in France with a good deal of change left over.

    • blitz on 08/04/2015 - 22:34

      DaftPunk2525
      I would suggest buying an RGB modded french PAL version

      ʘ‿ʘ

  • [Deactivated] on 08/04/2015 - 22:11

    to add to my earlier post. i must say before i would attempt to fix it myself i would probably go back and not leave without getting my money back if that doesn't work i would contact fair trading in your state

    I found this video of a pikachu console repair that may help = https://www.youtube.com/watch?v=75fPQFMfmRE

    i would try also

    a) try replacing the expansion pack with a jumper pack or another expansion pack
    b) try another power supply.

    if you can open it up it might give you an idea of what you are dealing with

    having said that try for the refund first because if it looks like you have tampered with the item it could be GAME OVER (pardon the pun) with cashies!

    • Marrk on 08/04/2015 - 22:23

      Going back there would not achieve anything, the store manager was very rude and had a real 'too bad' attitude. The department of fair trading or a chargeback is probably my best option.

      Cool, I have the Pokemon Stadium variant of the console, I imagine that the insides would be very similar if not identical to the standard console. Thanks for the suggestions, I will try the power supply from my other console.

      • tyler.durden on 09/04/2015 - 08:10

        it is not power supply, but more like the connector/power board inside the console that could be faulty..

        If u can't get refund
        then best option is to open it up and resolder/replace the power connector/power board

        or replace with another one

        Have a look at this, if u can solder (not hard to learn)

        https://www.youtube.com/watch?v=c-9OQMkcbI0

        Also this

        http://www.amibay.com/showthread.php?55521-N64-intermittent-(very-strange)-power-issue

  • Guybrush57 on 08/04/2015 - 23:34
    +1

    I bought a 360 console late 2013 from a pawn shop and it absolutely stunk like smoke. It fired up but was bound to have a short lifespan. I took it back to the shop and he kept pointing to a sign "No refunds, only swap" so I had to swap it for another 360. This unit was a launch model with no HDMI and gave many errors when turned on.

    I took it back and he again pointed to his "No refunds" sign but did not have another unit to swap with. I kept demanding my money back and eventually he cracked it and gave me my money back. D1ckhead he was.

  • [Deactivated] on 09/04/2015 - 01:17
    +1

    I know that Nintendo 64 is the most awesome console ever made but I had no idea that Nintendo 64 has kept it's value so well. But atill that's quite a premium price for a BROKEN console. Consumer Law is on your side on this one, they can't make you waive your consumer rights. It's not like it was a Gumtree as or sold 'for parts', there is a minimum expectation that it's fit for the purpose which clearly it is not.

    Having said that, contact Nintendo. I hear that they are awesome and will often fix old consoles for FREE.

  • anonymous8 on 09/04/2015 - 07:09
    +5

    Thats what you get for dealing with scum. Take em to small claims the will cough up the cash. I once took a loan out on a $2000 computer years ago. I only borrowed $100. They ended up selling it because I was 2 days late on payment. Jokers thought that they could pocket the difference. Took em to small claims and they ended up buying me a brand new computer. They are C@nts.

  • neonlight on 09/04/2015 - 07:13
    +1

    Buying from cash convertors wasn't a wise decision. But pretty sure you can go through the trouble with ACCC.

    • tyler.durden on 09/04/2015 - 08:07

      yeah they are as bad as EB games

    • SlickMick on 09/04/2015 - 08:26

      I found them good. Well, their service was good, not so much the product. I bought a camera from them, and the cover over the shutter didn't open and close automatically, so you had to manually force it open. I bought for a gift, and still thought I got a bargain for the price, but my mum didn't like it (I think I just confessed to being cheap??) so I returned it for a full refund no problems.

      • tyler.durden on 09/04/2015 - 13:09

        EB Games and cash converters are known for these things

        -high markup on old products
        -buying your items at really low price and reselling it for double or more
        -selling to SUCKERS (e.g. parents buying some games for their child) who are less informed and don't do proper research so they pay higher price without knowing
        it can be bought cheaper

  • gimli on 09/04/2015 - 07:32
    +1

    Yep just take them to small claims.

    These shops are dodgy but life is like ozbargain. Rules are rules.

    This is not a warranty issue. Product was not what was expected. You should get refund no question asked.

  • tyler.durden on 09/04/2015 - 08:06
    -2

    $180 too much for an old console, even if it is collector..

    Were you planning to resell it later for profit or just to collect?

    • johnno07 on 09/04/2015 - 11:33
      +1

      This is a painfully misinformed statement. Depending on console, year of manufacture, cosmetic/mechanical condition, packaging etc etc - an old console could be worth well in excess of $180 - potentially thousands.

      That's like saying $18,000 is too much for an old car, without even knowing what it is.

      • tyler.durden on 09/04/2015 - 11:44

        yes, but if the collector item is faulty is not worth as much..

        Yes some collector items can be worth heaps but the condition must also be really good or mint condition
        or the item is really rare.

        In this case, he got too excited that it was a collector item, and didn't bother testing it in store…or got proper warranty..

        Usually they give you 1 month or a few weeks warranty..but in this case they gave it a lower price with no warranty, cos they knew he really wanted it..
        and they knew it had some problem..so win for them..

        Also pawn shops are quite aware of items being collector or not and so they would not have lowered the price unless it had issues.

        ==

        So the key point is if you are a collector
        you still need to check the condition of the item
        since condition of a item affects it collector value..
        as well as how rare that item is..

        • johnno07 on 09/04/2015 - 12:44

          I didn't argue against any of those points you just made - as you didn't make them in your original comment. I was merely commenting on your broad and incorrect statement:

          $180 too much for an old console, even if it is collector..

        • tyler.durden on 09/04/2015 - 13:06
          -1

          @johnno07:

          yes

          I am not against collecting but only if it is in mint condition..and if that is is their hobby/business..

          We all got some collecting hobby ourselves..
          some people who are rich (like seinfeld and jay leno collect cars)…
          while some poor collectors might collect coins etc..

          The statement was just my own opinion that I wouldn't pay $180 for that console..even if it was collector item..
          since I never bought collector item consoles
          and I don't think it worth wasting $180 for what is essentially a paint job over the same shell..

        • Typical16-bitEnjoyer on 10/04/2015 - 09:12

          @tyler.durden:

          cool story bro.

  • tyler.durden on 09/04/2015 - 08:17
    +6

    Cash converters secret slogan

    "There's a sucker born everyday"

    This is how they remain in business

  • allyblue on 09/04/2015 - 08:27
    +1

    Cash converters have to operate under ACCC rules as they operate in Australia and you can chose repair/replace/refund if there is a major fault. It does not matter if the item is second hand - this is now mentioned on ebay for sellers there https://www.accc.gov.au/consumers/consumer-rights-guarantees….
    They are not allowed under Australian consumer law not to offer a warranty http://www.lifehacker.com.au/2012/08/no-warranty-and-other-l…

  • FrankMcFuzz on 09/04/2015 - 08:44
    +3

    This is why I buy all my old consoles for $15 at Garage Sales! I've got like three N64's, including the "Oh god my eyes" yellow one. You can also get so many PS2's from Garage sales that you could make an entire boat out of them.

    • Typical16-bitEnjoyer on 10/04/2015 - 09:13
      +2

      Shhhh! Dont give away our retro collecting secrets.

      • FrankMcFuzz on 10/04/2015 - 09:16
        +1

        You should've seen the look on my face when I found StarFox Assault for the Gamecube!

        You should've seen the look on my face when I found out it wasn't PAL! After I got it home >:(

  • DEvok on 09/04/2015 - 10:23
    -2

    Pawn brokers sell anything and do state they don't guarantee that it works, it a very poor system, for example if you sold CDs they only check if there is a CD inside and not check if it's a burned copy, worse of all they don't even check if the thing works and throw it on display on the shelfs.

    That nintendo 64 you paid for is way to expensive, it's ancient, should have tried ebay for a lot cheaper mate.

    • Marrk on 09/04/2015 - 11:03

      This particular Nintendo 64 variant starts at $220+ on ebay.

      • tyler.durden on 09/04/2015 - 11:36
        -4

        At the end of the day

        even if it is a collectors item

        it is just a paint job…over the same shell…

        What matters is
        -if it works or not
        -how good the condition is..

        Unless you plan to make profit from collector item..
        There's no point in getting it, especially at such a high price..

        Just get a plain one that works would have save you from all this trouble..and save you alot of money as well since I think you can get plain consoles for $20 or less.

        Also don't buy from cash converters or pawn shops
        They are known to put high markup for really old products..compared to what you can pay on ebay..
        e.g their phones

        If u buy from ebay, at least you get buyer protection

        or from garage sales you get cheap price, since most sellers just want to get rid of their junk..(though it is hard to know which garage sale would have the product you want)

        • Marrk on 09/04/2015 - 12:02
          +2

          A standard Nintendo 64 with all cables and the controller will set you back closer to $120, unless you don't care about condition. Definitely not $20 in Australia, maybe if you get very lucky at a garage sale. I won't be visiting Cash Converters again, I have made a lot of ebay console purchases without any issues.

        • tyler.durden on 09/04/2015 - 12:36
          -4

          @Marrk:

          I found an n64 (with controllers and a bunch of games) that someone threw out on the street..

          So they are not worth $120..(unless it is mint condition or never opened)

          what is the cheapest price on ebay for a plain console?

          Do you already have plain n64 console prior to this purchase?

          I would get consoles on ebay cos of buyer protection (now you get 180 days) versus pawn shop/cash converts 2 weeks warranty…

          =====

          BTW why not just get an emulator and collect the games on the emulator?
          you can collect every game ever made and it would cost you nothing…

          And build an arcade cabinet…
          https://www.youtube.com/watch?v=5FBvcIhk-NI

          I got almost every consoles and games thanks to emulators

        • Marrk on 09/04/2015 - 12:43
          +1

          @tyler.durden: That wasn't a smart decision on their part if it was working, and they are going for around $120 on ebay. Yes, I have the standard Nintendo 64 console in almost mint condition with a mint box, which is more for collecting. This console was to be more for playing.

          I collect video game consoles as a hobby, not just because I want to play the games.

        • tyler.durden on 09/04/2015 - 12:50
          -3

          @Marrk:

          I think they don't know or care..
          since it could the parents that threw it out..

          Or it is just consider junk…

          I got some old consoles that are no longer used and just collecting dust..and the power is not working properly on one console
          But I don't want to throw it away..

          Nowadays I think the best is just to use emulators
          since they are free and you can collect every game ever made and some rare ones never sold in Australia etc..
          And it doesn't cost you anything…

          My preference to just play the games on emulators and hopefully build a mame/console arcade cabinet one day..

          That is much better than wasting money on old consoles that could be faulty, or have damage controllers..
          And you don't need to pay money for the actual game cartridges

        • tyler.durden on 09/04/2015 - 12:56

          @Marrk:

          yes, it is good to collect consoles as a hobby if you love games
          but the items should be in mint condition..or good conditions..

          do also collect actual game cartridges as well or just consoles?
          cos games are gonna cost heaps, if u want the entire catalog and especially rare ones..

          That's why unless you are extremely rich or collecting is part of some future plan to resell it..
          then it can be really expensive hobby..

          And also that plain console you are collecting won't be worth that much..
          the collector console would be worth more if it was in mint condition and working properly…

        • Marrk on 09/04/2015 - 13:01
          +1

          @tyler.durden: A lot of people throw things out, not knowing their items true value.

          I agree that emulation is the way to go if you are only interested in playing retro games and don't care about the consoles.

        • Marrk on 09/04/2015 - 13:04

          @tyler.durden: I only purchase games that I really like, and when it comes to Nintendo 64 games, I don't care about the boxes (very expensive).

          I could easily get $200 - $250 for the standard edition console, since mint boxes add a lot of value, and the console is almost flawless.

        • tyler.durden on 09/04/2015 - 13:17
          -3

          @Marrk:

          So are you collecting these consoles for what purpose?

          -To resell for profit
          -Give to grand kids

          since one day when you die, someone who in custody of these consoles might just sell it off or throw it out on the street..

          ===
          Also why don't you just play these games on emulators?
          You don't need to waste money on purchasing real cartridges…

          Also on emulators you can do Save state etc..which can't be done on real consoles..

          Is it just cos you like the controller feel? since I think there might be controller adapters for pc…
          or just use a wii controller, since it works on pc as well

        • Marrk on 09/04/2015 - 13:26

          @tyler.durden: I am collecting them for my enjoyment, and the fact that most of them will continue to go up in value is just a plus. There is no way that I would bring up children who didn't know the value of gaming consoles, lol.

          I usually only end up purchasing around 5 games per console, you may as well have a few games if you have the hardware.

        • Typical16-bitEnjoyer on 10/04/2015 - 09:18
          +2

          @tyler.durden:

          seriously why are you whinging and saying OPs hobby is pointless and a waste of money? People collect stuff. Get over it.

          The only thing pointless is your repetitive posts.

          Marrk keep collecting! Even tho you're younger definitely get a SNES

  • AMLagonda on 09/04/2015 - 11:37

    Yer I paid $30 for one with a few games at a second hand shop… never used it though lol.

    • tyler.durden on 09/04/2015 - 11:49
      -1

      yeah
      the graphics quite outdated now..
      unless you want to relive your child hood..

      I rather just play it on emulators…you can collect every game ever made on emulators
      and won't cost you anything..

  • rompastompa on 09/04/2015 - 11:49
    +2

    Second-hand goods
    Consumers’ statutory rights apply whether the
    goods are new, ‘seconds’ or second-hand.
    Depending on the circumstances, a consumer
    can expect these goods will meet the statutory
    conditions and warranties listed in this guide.
    For example, a second-hand vacuum cleaner
    should work without the requirement of any
    immediate repairs if it has been sold for the
    purpose of vacuuming (and not spare parts).
    Depending on factors like price and age, it may
    not be reasonable to expect it will last as long, or
    perform to the same standard as a new one.

    https://www.accc.gov.au/system/files/Warranties%20and%20refu…

    I would contact Cash Converters head office if the individual store isn't playing ball.
    http://www.cashconverters.com.au/contact-us

    • tyler.durden on 09/04/2015 - 11:51

      but they would say the owner agreed that it turns on then there is no warranty..

      so they say they can turn it on..even if it is intermittent..

      Guess it is worth trying with head office, and threaten ACCC to them

      • rompastompa on 09/04/2015 - 12:17
        +1

        Intermittent faults are still faults. It's effectively DOA.

        It depends on how much the OP wants to fight for their money back.

  • Marrk on 09/04/2015 - 12:57

    After giving the console a good clean inside and out, it is now turning on for me the first time 9 out of 10 times, so I probably won't worry about pursuing fair trading, although I am still pissed about the stores attitude to the situation in general.

    I don't know if I can enjoy the console after this experience, once I am confident that it is working properly, I might just sell it and try to break even.

    Won't make the mistake of shopping at Cash Converters again, I have purchased a lot of gaming consoles on ebay the past few months with no issues, and private sellers seem to be 10x more honest than Cash Converters when it comes to item defects etc.

    • tyler.durden on 09/04/2015 - 15:18

      it is usually a metal contact problem,

      often it might be dirty/rusty or bent plug that cause the internal wiring to loosen from the plug joint

      I had a bad experience on ebay with an old console..
      They never mention the controller cords were badly damaged/frayed near the connector plug..

      Lucky I got paypal protection and got a refund..

      Nowadays I just get the consoles brand new in store (never second hand)

      Unless they are outdated consoles, then I would try to check the condition of the console if it is mention on ebay..

      ======

      Just curious, but what consoles do you have?

      • Marrk on 09/04/2015 - 15:54
        +1

        PlayStation
        PS One
        PS2 Slimline
        PS3 Super Slim
        PS4
        PS Vita
        Xbox 360
        Xbox One
        Nintendo 64 (x2)
        Nintendo GameCube (x2)
        Nintendo Wii (x2)
        Nintendo Wii U
        Nintendo Gameboy Color (x2)
        Nintendo Gameboy Advance SP
        Nintendo 3DS XL
        New Nintendo 3DS XL
        SEGA Mega Drive II
        SEGA Dreamcast

        • [Deactivated] on 09/04/2015 - 18:18

          No mega cd…or neo geo console.

          Also do you have the attachabe monitor for thw ps one?

        • tyler.durden on 09/04/2015 - 19:29

          Cool…impressive collection…

          You still missing some older consoles(atari, master system, super nintendo, game gear, nintendo gameboy (http://en.wikipedia.org/wiki/Game_Boy)

          Also too bad, ps3 not the fat one (that plays ps2 games), that is more valuable collection item.

          Why for some consoles you own 2?

          Why not just use the one console? But keep the console in good working condition…

          Also you still playing n64 even though you got ps4/xbox one? what game are playing?
          I got n64 and I don't even touch it anymore…

        • Marrk on 09/04/2015 - 21:34

          @Hotkolbas: I want to get a Mega CD II and the PS One LCD screen, though both accessories can easily go for $150+ each on ebay, and I don't want them that desperately.

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