Hi All
Please advice what action to take, or who to report to?
Went to price line pharmacy to buy a cough syrup.I Was charged $22.10. I checked the price at chemist warehouse, its only $7.39.went back to return and asked pharmacist why is the difference so much. He told me thats their's price and there is nothing he can do. I returned the medication and bought it from chemist warehouse.
Had I not checked the price I would have paid almost triple the amount.
Some people just have too much time on their hands
Please advice what action to take, or who to report to?
Report it to the Price Police immediately!…
…although you'll need to evade the Grammar Police on your way there.
He should sue them immediately taking them to royal court and report this to chemist warehouse crime stoppers and a current affair then ask jimmy kimmel to laugh at them every night! getting a board of good lawyers and solicitors to take their pants off one by one, whoever is involved and works in priceline!
They breached ACT 1740 not selling cough syrups for more than chicken soap and then refusing a refund!
BTW looks OP works for chemist warehouse
If it is not a prescription you do not have a leg to stand on, they can charge what they want….thats life
It is a prescription.
lol are you serious? Is this the first time you've ever gone shopping? Priceline can charge $100 for the cough syrup if they want, doesn't mean you have to buy. Its your responsibility as a consumer to check that you are happy with the price before handling over the money.
Then why didn't you do that? I work in a big pharmacy and we would have easily 10 people a day ask for prices on their prescription meds, both in person and over the phone, and its no skin off our nose.
Regarding being 'scammed' - are you scammed when you accidentally buy something at Coles that is cheaper at Woolworths? I think not.
Welcome to the world of retail.
Please advice
P.S. I was stupid enough to NOT look elsewhere before walking into a Priceline the other day for a tin of Ensure. $45. A day or two later, I was browsing Chemist Warehouse. $34 for the same product.
Wanted to kick myself. I always check online for prices at other stores (esp. discount pharmacies) before buying anything… but I was in a hurry that day and simply wasn't thinking. Priceline just happens to be a lot closer to me and I was already in there for something else. My fault. I would've returned my purchase too, except I'd already opened it…
Note: I mean no attack on Priceline. Just happens to be the same example as the OP. I buy several things from Priceline on a regular basis because they're a lot cheaper than elsewhere (when they have specials). Prices vary from store to store - my local Terry White Chemist manages to charge 3x more than Priceline on a particular product my father nearly bought.
Smart shoppers do their research first, even if it's for a mundane item.
Prescriptions are not immune from pricing differences unless you're on a Health Care or Pensioner card. edit- also those under the PBS. derp. lol
GASP.
Thanks Jar Jar! The tin I have may last a while but I'll keep that in mind for the future.
:p
@turnip, Terry white have them for $29. That's for the 850g tins:-)
p.s: on a different note, I've read some of your previous comments and just wanted to say:
"perhaps strength does not reside in never having been broken, but in the courage to grow strong in the broken places." You , Miss Turnip, are one courageous woman :-)
$27.9 at Cabramatta!
Wholesale price is $20/can but you need to buy a case, you have to be really sick and need the supplement a hospital nutritionist can get you this…
You got your receipt? And still within 14 days or whatever their refund poliy is?
Buy it from chemist warehouse and refund it at Priceline.
Make sure the product is identical and no shop labels on it.
man just stop commenting
LOL
Makes you wonder if OP is trying to drum up business for chemist warehouse…
…Or just likes to buy things without comparing prices and whinge later
prabig is probably a Chemist Warehouse owner using reverse psychology with these fake threads.
Actually not a bad approach. It's subtle, and ozbargain is visited by tens of thousands of people daily…and more than that, we're all money saving b**tards too!
Chemist Warehouse sends their trolls online to bag other companies.. Great work..though should include: poor customer service, inconsistent pricing with online and instore, oh.. and.. the wait.. some ppl's time is actually worth more than the coupla dollars saving.
Plus one. Waited over one hour the other day for scripts. And then you have to wait to pay too.
Not to mention all those sale tags. It looks so tacky, it seems like its on sale all the time.
Is it worth one hour plus to save a few dollars? Never again!
Ripping someone off involves some kind of deception, did they trick you into paying more than advertised price or something? If not, how is this any different to shop A selling apples for $1/kg and shop B selling for $5/kg?
Please advice what action to take, or who to report to?
Just report it to your mother or partner.
In my experience, prices can vary quite considerably between pharmacies, and they are able to set their own prices. The first time I encountered this I filled a couple of scripts in my lunch break, at a pharmacy in expensive North Sydney and the price was much more than I expected. I wasn't happy about it but still paid as I didn't know you could get a refund on a script, oh, and I didn't want to appear too cheap ;-). I mentioned it to a colleague when I returned to work and she said to give them a call. I called and was able to negotiate a better price. Now I always ask the price of a script before having it filled. It was still more expensive than what I had previously paid at my local priceline though.
Chemist Warehouse online, they once only gave me 1 instead of 3 packs (3 last a month). I called them up and explained and they sent the other 2 express post. (They could have sent it normal post and I'd be happy)
I only order from them now.
Not sho' I get you bro!
Given that you are on this website you should very well know that 95% of businesses are there to rip you off in varying degrees (ie. their rip-off price varies). The other 5% of businesses offer value at a specific point in time, and it is only your diligence in research and mastery of tools such as OzBargain that will stop you from getting ripped off and allow you to take advantage of the situation and land yourself a bargain! If you're getting ripped off, you're just not trying hard enough!
It's OzBargain 101! It's life 101!
Whether you're buying cough syrup or a house… do prior research and don't be afraid to bargain! Else just suck it up! (no pun or reference to consumption of cough syrup intended)
Having said all that, you did return the overpriced product so you are on the right track, grasshopper! :)
Hi Pragib
Please ignore all these trolls - what Priceline have done is an absolute scam! I highly recommend you inform the local authorities, who should take action immediately.
I find it genuinely shocking that such a thing can even happen in such a day and age. Retailers have an obligation to give you the best price possible, as per parameter 5 subsection 32 in the Retailers Code of Conduct and Legislation.
They should be reported through the terrorist hotline.
Is PriceLine on the ASX? Gotta trade that stock baby!
Priceline, along with Priceline Pharmacy, Soul Pattinson and Pharmacist Advice is owned by Australian Pharmaceutical Industries. Its stock symbol is API. WIKIPEDIA
API is the wholesaler. API does not own pharmacy, it sells product to the pharmacies (retailers).
Source: I used to work in a pharmacy
Oh dear, I don't know who to believe. The CEO of API (with no sources I might add) in his 2013 annual report said "Our Priceline Pharmacy store numbers grew by 14 during the year. We opened 23 new stores..", or you with a source.
Do I flip a coin?
@bigjezza:
When they say 'our stores' they mean the number of owners that converted to them.
Haven't you ever seen pharmacies with the same owner/staff turning to brands and withdrawing from brands?
Like that case with the catholic owners who got shafted by soul pattinson after they were brought to social media that they slipped notes in pill boxes saying if they're using it for contraceptive purposes, to go elsewhere next time as it's against their beliefs.
Soul Pattinson aka API disowned them, just because of a few cry babies who couldn't accept that some religious people were asking them nicely to take their business elsewhere next time.
Mokorusmania is sort of correct here, only if API also runs wholesale operations. API is a franchisor, the actual owners of the stores are franchisees.
The franchisor owns the overarching company, trademarks, and products, but gives the right to the franchisee to run the franchise location, in return for an agreed-upon fee.
Same as petrol stations and most fast food outlets.
Quick search on ABN lookup will show its company structure:
http://abr.business.gov.au/SearchByName.aspx?SearchText=pric…
From Mr Wikipedia - (API)
The company is involved in retailing through company-owned stores and franchise operations.
Sort of like soft and hard tacos, we can have both.
Upvoted for tacos analogy… I snort-laughed
Price can even vary between Priceline stores. The store on the Queen Street Mall in Brisbane costs $10 more for my prescription than the store 2 streets away. I assume it has to do with the outrageous rent the mall store has to pay. If you don't like the price, try a different store?
I have also found that many types of prescription meds are more expensive at Priceline, Soul Pattisons, and a number of other chemists than at Chemist Warehouse. That doesn't warrant complaining, just go and get your meds from Chemist Warehouse!
Harvey norman, nuf said.
Prabig you need to immediately notify the ACCC, a current affair, the Herald Sun and the police. This is an outrage.
I once bought unleaded petrol for $1.43 at a big name service station. Drive around the corner and a local independent had theirs priced at $1.36….complete rip off and against the law.
I immediately called the police and the ACCC and they refunded the difference (70c), put the crook from the servo in prison for 12 consecutive life sentences, held a parade in my honour and awarded me the key to the city.
Exactly, Nigerian scammers are nothing compared to this! Im sure the Tony Abbott would want to hear more about these 'scams'.
u didn't call batman?
I tried, but he didn't speak English well and is stuck in jail at the moment…
http://www.abc.net.au/news/2013-11-12/an-batman-bin-suparman…
You are complaining that they let you get a refund and buy it elsewhere? They could have AND should have refused to accept the return! Unless it had a major fault, or it didn't fit the purpose, blah blah blah.
idiotic consumer living in their world of their own…that is OP
obviously different shops has different margin, depending on their buying & running cost..same can be said with any retail store, you just gotta do your homework before buying..
scam[skam]
noun
1. a confidence game or other fraudulent scheme, especially for making a quick profit; swindle.
verb (used with object) [scammed, scam·ming.]
1. to cheat or defraud with a scam.
Please look up the ACTUAL meaning of a word before waving it about thinking you're sitting on the moral high ground. In the end of the day, business can charge whatever exorbitant prices for whatever items or services they like, (Probably a silly move, since they'll go broke; but that's their problem) you just don't have to buy them.
What? Is this a troll thread or something?
Priceline has every right to charge whatever they want for cough syrup. It is like saying a can of coke at Woolworths was 2.50 and was 2.00 at 7-11.
These forums need to be renamed to have a winge…
Why are there so many of these stupid posts these days.
I'm very curious to see which cough syrup Priceline was charging 22.10 for….Nor can I find a cough syrup for $7.39 on the CW website as stated in OP.
Priceline having a head office should know that the cough syrup should be price sensitive and shouldn't be that high as all the cough branded syrups are kvi.
I work at a local non-branded community pharmacy and the most expensive one would be around $18 for a bottle of rikodeine 200mL rikodeine which is quite competitive to chemist whorehouse, around $14-15 for a 200mL bottle of branded chesty/dry cough med e.g. bisolvon, durotuss or something like that.
Me thinks the OP is a chemist warehouse owner as someone above mentioned.
Lol prabig might actually be. Either that or OP really has a hard on for medications:
https://www.ozbargain.com.au/node/148624
Or he is a senior citizen who is price illiterate as he says in that post. In which case, I feel sorry for OP.
It's a codine linctus 100ml bottle.
I will also join in down voting all of the OP's comments.
So apart from the fact that you had as recently as June 2014 warned others and are a previous Chemist Warehouse customer/fan you got stung?
Maybe Priceline sold you a different larger size bottle of Cough Syrup (or what they had available) or Chemist Warehouse offered you a Generic Product instead of the Brand Name or maybe the Priceline you went to is open longer hours and has higher overheads?
Was any Concession Card involved? If so, was it presented to the first Pharmacy?
It's a 100 ml bottle of codine linctus and both are generic, and if a concession was involved price would have been $6.00 Einstein
Do you need some more tissues OP?
Don't forget to compare prices before you buy those tissues OP!
Lol, first time I heard somebody can complain about different prices between retailers.
Its like going to Harvey Normans and buying a printer then returning it saying MSY sells it for half their price.
You are a stupid consumer if you do not check the prices before buying something. It isn't the company ripping you off it is your ignorance ripping you off. REALITY CHECK.
There is alot of factors which makes it into the price:
1. Not every retailer gets the same price from their suppliers, it all depends on their agreement and how many units they promised to sell per month.
2. Staff Costs
3. Rental Costs etc.
My Chemist Warehouse for me is usually the cheapest price other than Costco. Unless the other pharmacies such as Priceline has a special on, which sometimes is cheaper than MCW or the same price as MCW.
Please advice what action to take, or who to report to?
Report it to the Pharmacy Ombudsman. Its outrageous! :)
Seriously, you took action, got a refund, got it cheaper somewhere else. What more do you want? Shops are allowed to charge different prices for the same thing.
Please advice what action to take, or who to report to?
Better call Saul, for Heisenberg's number.
are you serious?? you got a refund so who scam who? O M F G
CALL THE ACCC AND REPORT IT, CAN"T LET THEM GET AWAY WITH SUCH A SCAM
Better call the WHAAAAAmbulance
With FBI investigating nude pics, maybe they'll take time to look at Priceline's outrageous prices as well! Here's their page:
actually i founded priceline price for naan pro 1 gold to be the second cheapest to chemist warehouse 20.99$ vs 20.69$. But you have to consider that CH, refund policy is much stricter the PL.
Wow some people are sheep and just pay what it costs.
Good on you for sticking it to them and getting a refund and finding great price!
To the others who got to hate, Wake up
I dont think you quite understand the comments…
Prabig= Gantz family/chemist warehouse publicity troll. These are the same people who scammed your parents into signing medschecks and diabetes checks services that were never done.
http://pharmacistrants.blogspot.com.au/2014/02/pharmacists-f…
Interesting read. It tempted me to read more of their posts but the pharmacist quickly starts to sound arrogant and self-important. The blog is just for rants though so maybe that was to be expected.
Funny blog. Retail pharmacy haha.
24 bucks an hour and daily targets? May as well work at JB Hifi
hahaha great blog. thanks for sharing!
I find it highly unethical for CW to sell codeine linctus at what seems like cost price for more than just the reason of PRICE.
Below is a list of why Priceline charge their codeine linctus @ the $20 mark.
Because of the nature of the drug, it needs to be recorded (additional paperwork for the pharmacist) and kept locked up in a bolted down safe (safes aren't cheap as they need to be of a standard).
Supplier charges extra fee to the pharmacy because they have to follow the same procedures (paperwork where pharmacist needs to send a report back to supplier they have to received the drug; but the pharmacy gets charged for doing that? Doesn't make sense LOL)
Normal dispensing fee (includes counselling etc).
Now if CW sell this medication (highly addictive) at what seems like cost/below cost without charging any fees; do you think the pharmacists give a rat's ass on making sure it's safe for you? They don't get any of the cut of selling the medication to you. This is why pharmacists are being employed at a shitty $24/hour (or below, cash in hand because there's so many pharmacists out of work due to PBS reforms/discounters raping local pharmacies who would otherwise employ more pharmacists at decent rates so they do their job properly.)
Ever wonder why your local CW takes 30minutes to dispense your 1 script? Because they cut costs on employing pharmacists; and they always employ newly graduated pharmacists who are willing to work for LESS.
You're probably wondering why CW are doing this?
Simple. Local pharmacies will lose customers based purely on price wars. Local pharmacies go out of business.
Once this happens nation wide, who will be left? Discounters.
And you know what happens when you get a monopoly? Lol
Its all about competition and the survival of the fittest. If CW start to monopolies prices than there will be another discount chemist in the market to choose from. The notion of no one will be left and will hence have to pay more is not correct. Because Coles and wollies did try to monopolies the market, Aldi came to the scene. Similarly Costco is coming as a cheap option for consumers. Consumers will go where ever the price is low.
Not all discounters are the same. Discount drug stores (the franchise) charge more than CW. They are a discounter, and they will die before CW becomes a monopoly. Blooms is getting more competitive with their pricing, but same story. Cincottas etc etc all will follow.
What happens the day when discounters unite to jack up prices? what are you going to do then? They're going to reap the wheat they sowed over all these years.
And even if the monopoly happens, another discount chemist can not just pop up anywhere to challenge them; there are location rules for approval numbers. You can not just bring a chemist into an area without approval and there are strict rules regarding that.
And do you know other discount pharmacies can be CW in disguise?
epharmacy.com.au is just chemistwarehouse.
The day when deregulation comes, colesworth will be the first in the door. Then the true monopoly will begin and the government will wonder why hospitalisation rates shoot up costing taxpayers threefold. Statistics are shown in the US with walmart etc. Only difference there is healthcare is privatised so noone gives a shit; we have Medicare and then people will go "wtf why are my taxes higher I thought screwing local pharmacies were going to SAVE us money ?!?!"
Also kudos to the person who brought to our attention about the medschek. Just shows that discount chemist shoppers are funding people who are rorting off your tax dollars even further.
You're lucky they gave you a refund for an S8 - they did you a huge favor (I wouldn't have done it as the Pharmaceutical Society of Australia guidelines recommend against taking back medications after leaving the store) and here you are complaining
I agree. I'm amazed you got a refund on a prescription, let alone an S8.
And keep in mind that some pharmacies (I'm not sure that it's applicable to all) will not put that item back on the shelf for someone else, but will be required to dispose of it.
So while you may have got your money back, they may have just thrown perfectly good (and potentially expensive) stock in the medicine disposal bin simply because you failed to check the price beforehand.
@sarham11:
I bet chemist warehouse will probably resell the returned medications due to their low margins…
How would u like to buy someone else's returned medication Prabig?
@mmd: The medication wasn't returned to Chemist Warehouse, it was returned to Priceline Pharmacy !
See OP's opening comment.
(In fact, it would be more of a temptation for Priceline to resell at $22.10 rather than Chemist Warehouse to resell at $7.39).
He's not specifically saying the cough mixture. He's saying that Chemist Whorehouse most likely sell returned medications in general, not OP's scenario specifically.
How would u like to buy someone else's returned medication Prabig?
Seems pretty specific to me.
OP has stated he returned the medication, to Priceline Pharmacy and got a refund, as the price was much higher than Chemist Wharehouse. There are no mentions of any other medications being returned, only Pragig's to Priceline. So no basis of suggesting that Chemist Wharehouse sells returned medications. Certainly none on the basis of price, which is what this thread is about.
@Baysew:
Read MMD's first line:
I bet chemist warehouse will probably resell the returned medications due to their low margins…
He used plural for medications suggesting OTHER medications.
@charzy: He didn't say "other" he said 'the' (denoting one or more people or things already mentioned or assumed to be common knowledge.)
The only "already mentioned" is the medication returned to Priceline Pharmacy - by prabig.
Medication that prabig took back and got a refund due to the high price charged by Priceline Pharmacy.
Medication as pharm86 points out -
You're lucky they gave you a refund for an S8 - they did you a huge favor (I wouldn't have done it as the Pharmaceutical Society of Australia guidelines recommend against taking back medications after leaving the store) and here you are complaining
Here is Chemist Warehouse return policy -
Can I return prescription medicine or any preparation for oral use for a refund?
No. Unfortunately due to Queensland Health regulation, medicines including any preparation that is taken orally cannot be returned for credit. This is because once the product has left the pharmacy, the storage conditions of the product cannot be guaranteed and also it is possible the product could be tampered with.
@Baysew:
Yes, I read that prabig returned the medication (cough syrup) to Priceline. This is what the forum topic is about!
I bet chemist warehouse will probably resell the returned medications due to their low margins…
I apologise for any misunderstanding. I did use plural in my statement, which suggests other medications.
AFAIK you are not allowed to return prescription medications based on the comments mentioned by other members, hence i use the word 'the' because it would be a rarity.
I didnt use 'other' because that doesnt make any sense to me, sorry.
I certainly dont want to use "any" too, just incase someone might misinterpret that as "I finished my antibiotic but it's not clearing my infection. I should go back to the pharmacy and demand my money back!" lol
Even if priceline sells another bottle for $22.10, they would have absorb the cost of prabig's returned medication (cough syrup). So therefore, they would have most likely discard it.
However, if the cough syrup is sold at $7.39, u have to sell a few more cough syrups to probably just breakeven…
Can I return prescription medicine or any preparation for oral use for a refund?
That's very interesting about the oral use statement.
Do vitamins count?
While i was waiting for my script (ONE hour plus) to be filled at Chemist Warehouse, I saw someone returned a few bottles of vitamins…
Did they get a refund? You bet! Did it go back onto the shelf for someone else to buy? Of course!
I find it highly unethical for CW to sell codeine linctus at what seems like cost price for more than just the reason of PRICE.
charzy if you are questioning the ethics of a rival business, it is morally good manners to declare your vested interest.
Below is list of why Priceline charge their codeine linctus @ the $20 mark.
You state
- Records that need to be kept
- Locked safe bolted down
- Supplier Charges
- Normal Dispensing Fee
But these doesn't explain why the price is so much higher at Priceline than Chemist Warehouse
You go on to say
Now if CW sell this medication (highly addictive) at what seems like cost/below cost without charging any fees; do you think the pharmacists give a rat's *** on making sure it's safe for you?
So what you are saying is that Pharmacists only care about the safety of medications ONLY if they charge exorbitant fees.
Does your assertion apply to Doctors as well ?
Isn't the Doctor who prescribes these highly addictive medications.
They don't get any of the cut of selling the medication to you.
I would feel a whole lot safer if the pharmacists had no conflict of interest where the selling of medication (highly addictive) relates directly to their income.
I have never asked anyone to see their payslip so I can decide if they might do their job properly. But if there is so many out of work pharmacists,as you say, this is probably an incentive enough.
Isn't the purpose of PBS reforms is to provide cheaper medications to consumers ?
Could you give a breakdown of costs, mark ups, salaries paid, length of service for the pharmacy you work for ?
Shouldn't be to hard, you seem to have all the info on your rival Chemist Warehouse.
charzy if you are questioning the ethics of a rival business, it is morally good manners to declare your vested interest.
You work for a rival business
You are correct. I work in a non name community pharmacy. I've also been at a chemist warehouse for externship during University; the experience was not very enlightening. I was doing what my final year externship required me to do i.e. ask questions, handing out scripts, helping the dispensary team etc. The owner first saw me on the second day and I was stacking shelves for the next 5 weeks. Needless to say I almost failed my course as there was a presentation due to the University at the end of my externship but I was lucky because the coordinators understood my circumstance.
You state
- Records that need to be kept
- Locked safe bolted down
- Supplier Charges
- Normal Dispensing FeeBut these doesn't explain why the price is so much higher at Priceline than Chemist Warehouse
So what you are saying is that Pharmacists only care about the safety of medications ONLY if they charge exorbitant fees
The cost price of the medication can range from $1-$7 realistically as CW will not sell that at below cost, so profit margin is what, 0-6$?
DO you think a brick and mortar shop can survive on $0 profit? They'll have to cut costs somewhere else.
In a business, there's only a few expenses you can try to alter. In reality, it's usually rent, COGs and Staff.
Rent is fixed by landlord; COGs is set by agreement, so look at staff.
Does your assertion apply to Doctors as well ?
Isn't the Doctor who prescribes these highly addictive medications.
Do you know you can get codeine based formulations over the counter? Lets do the math.
1 bottle of codeine linctus is approximately 5mg/mL @ 100mL = 500mg of codeine. You can purchase a pack of panadeine extra @ 40 tabs with 15 mg each. 400x15mg = 600mg of codeine. More than your codeine linctus.
Do you know the amount of people who don't know panadeine contains codeine? And they think it's safe to use long term because it's available over the counter.
And I bet you haven't seen the result of what happens to these people.
Have you seen people on opioid substitution programs? Because I have, and it's a real shame when you have a YOUNG person start on the program.
I would feel a whole lot safer if the pharmacists had no conflict of interest where the selling of medication (highly addictive) relates directly to their income.
I have never asked anyone to see their payslip so I can decide if they might do their job properly. But if there is so many out of work pharmacists,as you say, this is probably an incentive enough.
Sure. Tell that to the person above who mentioned CW needs to meet targets etc and is paid 24/hour. Oh do I need to mention the whole Medcheks scandal? And they also boast about it like it's a great feat; ripping off your tax monies. And that money goes to the owners; not the pharmacist doing it. How would you feel if you were earning almost 1/2th of your colleague for doing the same work if not more? Go figure.
Isn't the purpose of PBS reforms is to provide cheaper medications to consumers ?
No, the sole purpose of the PBS reforms is for the Government to save money. The side effect of that is the lowering cost of drugs only IF the cost is below the co-payment, will save the consumer money. Look at crestor; the majority are still paying 36.90. There's already been a price drop on it; did the consumer save money? No. Did the government save money? Yes. Who cops the loss? The supplier and pharmacy.
Pensioners/concession patients still pay the same for their scripts.
Government are going into the GP area now with their co-payment plan.
Could you give a breakdown of costs, mark ups, salaries paid, length of service for the pharmacy you work for ?
Shouldn't be to hard, you seem to have all the info on your rival Chemist Warehouse.
If I were the owner, perhaps. But I cannot disperse the pharmacy's financials due to privacy reason. But I have seen the P/L statements for myself and I can see the changes happening and it's also affecting other local pharmacies.
I'm not expecting a pay rise any time soon, and in a few years maybe out of a job. But that's my prediction to where things are headed.
However for myself, I earn a 80k salary + super, I do approximately 47 hour weeks plus extra hours home visits/deliveries to the locals. I've been here for 3 years; Initally I was on 35/hour casual when I first registered before shifting to my current job.
I can also tell you that we (as well as the majority of other chemist) follow the governments pricing for drugs i.e. www.pbs.gov.au
The government's set price is to make sure adequate staff are employed/services provided to ensure adequate healthcare.
Why do I get the feeling you have a vested interest into discounters?
I'm all for cheap drugs and all; the main gripe is the branding. Australians can't handle the concept of generics. If everyone went generics, things would be dirt cheap like NZ and UK. Because they don't do brandings. But here in AUstralia everyone wants the better brand. Go figure.
As already mentioned, they can charge what they want. Everyone knows how cheaply Panamax can be bought: I walked into a chemist a couple of years ago and asked for a pack without thinking to check the price (thought they were all about the same at that stage) and nearly fell over when they charged me $5.60.
Well i was given a drug called pantoprazole instead of 'Pariet' which is rabeprazole. In the grand scheme of things, i probably wouldnt die because its a similar type of drug. But dodgy as practice at chemist warehouse.
That's a dispensing error. It usually happens when the pharmacist is under too much workload and is inexperienced. T hese errors occur when you're mostly understaffed. Luckily you weren't given anything anything else.
Troll?
You got your refund…
Priceline is not obligated to have a matching price.