Hi
I was wondering if we can complain to accc or do something about dicksmith's pricing inflation during the ebay sale?
http://www.ebay.com.au/itm/Samsung-60-152cm-Full-High-Defini…
I noticed this got jacked up to the $1998
now they drop it back to AU $1,619.00
And as many said/complained on the ebay 20% off sale thread, many dicksmith products went up during the ebay promotion, then after the sale now back down…
Paypal dispute it before it's too late.
I believe Paypal disputes have a time limit of 45 days from purchase unless they've changed it.
Have you contacted them about this? I find their shipping department is really lax, I ordered a chrome cast last week and it's status was still processing by today. I called up, cancelled it and reordered another, fulfilled within 12 hrs
Those sneaky buggers! I guess people could complain to the ACCC but I don't really see the point. I did my research regarding the price for the item I wanted before buying it from the Dick Smith ebay store so I knew that I wasn't getting ripped. I guess in future promotions like this, just don't buy from them. If they are going to jack up their prices that much, you can probably get a better deal elsewhere.
Business can price what they like. Consumer can buy on what ever price is in the market. If you wanted it, you pay the market price. Over price will not be sold and can go out of business. Underprice will go bankrupt. That's what free market is all about. ACCC will not support your complain. Economics. Free market.
It doesn't work like that. A business cannot simply jack the price up so they can advertising a sale. This is definitely illegal.
And just to further back my point up, this is what happens when a retailer jacks up the prices so they can offer "sales".
https://www.accc.gov.au/media-release/court-finds-zamels-mis…
by the use of two price advertising when they have not sold, or rarely sold, items at the higher price,”
That's the key here, as long as they sell the product at the expensive price for an unknown period of time, they're okay.
This doesn't back your point up at all sm007h. Dickies drop their prices, raise them, then drop them again. Retailers are allowed to do this. They purposely sell their products at RRP occasionally to avoid exactly what happened to Zamels.
Whilst it sucks the prices are all over the place, I don't see how they have broken any rules. Re-read your first link.
Davo, I think you just backed up my point though. If they just raised the price during the ebay promotion, that just shows they have RARELY sold the items at that higher price.
If a complaint was raised, the ACCC will have a look at the history of the items and if it was shown that the prices were sold at a higher price only during the sales period, then they will be fined.
We all know the tactics retailers use to get around this requirement. I am merely pointing out in this particular ebay promotion, if Dickies raised their prices specifically for this case only, then it is illegal.
PS: We sell to most of the major retailers and we are loathed to set a RRP as it is a very grey area we do not want to delve into. You will notice some manufacturers set RRPs and some don't.
If they just raised the price during the ebay promotion, that just shows they have RARELY sold the items at that higher price.
No it doesn't. You're assuming that the lower price is the norm. It's whatever DSE lawyers/ACCC defines "rarely" as a raw percent. For example "rare" might be 1% of the total time. So if they raise the prices for 2% of the total of the total time, they'll bypass the law.
I am merely pointing out in this particular ebay promotion, if Dickies raised their prices specifically for this case only, then it is illegal.
Did they? all they have to do is return the prices to the normal price (higher) for a week before and they're okay. Drop a few specials to cost price and they'll still be on the front page of ozb, while the majority of products will be sitting at full price for the week. Return those specials back to "full price" at a later date.
I agree with you they do it. But what they're doing isn't illegal, otherwise the ACCC would have come down hard on their ass.
Davo, you and I are saying the same thing. I didn't assume anything. Let me put some emphasis on some of my points, instead of you taking my sentences out of context.
IF Dickies raised their prices SPECIFICALLY for this case ONLY, then it is illegal.
Of course, if it is shown they have sold at the higher prices at other times then it is deemed acceptable.
But Dick Smith didn't advertise a sale, Ebay footed the bill, Dick Smith simply took advantage of it.
eBay work out a deal with Dick Smith to offer the 20% sale
Its certainly deceptive, but remember this is something that happens extremely often in retail and most people don't know about.
Dickies: One.
Customers: Shafted.
This happens a lot in retail unfortunately.
JB put the price of some speakers up on the day of their 30% off sale. I complained and they said fair call, the price was meant to go up the week before the 30% off sale started. They gave me 30% off the cheaper pre-sale price.
Spot on, I did the same thing with a TV years ago at JB…long story short, idiots still had a valid dated catalogue showing the cheaper price at the time, so had to give me 15% off the cheaper price…I thought they would have learned their lesson! ;)
Ozbargain is great- a place to learn/make aware of those deceptive shonky business deals.
Just say no. A couple years ago, after one more horrible experience with them, I resolved to say no to DS purchases, no matter how tempting, unless I was willing to throw away the money due to their awful predatory practices. I've been happily DS-worry-free since. Yes, it can be hard to resist what looks like a DS bargain. But remember, the greater the apparent reward, the greater the risk — with DS, anyway. And yes, not every transaction with them will go awry — just like you'll occasionally win at the casino and that's enough to keep you coming back, despite all your losses. It all depends on your personal pain threshold. But when you finally reach it with DS, from then on just say no.
"Fool me once, shame on, shame on you. Fool me… you can't get fooled again." — said a wise old painter from Connecticut.
I've unsubscribed from their emails. There are just no good deals to be had at DSE any more.
Same as you. Had a bad experience with a staffer there and I've never been back. Dick can stuff his everyday 15%s off, he's jacking the prices up before anyway. ACCC to the rescue
vote with your $$
I bought three things during the eBay sale and their prices actually went up after the sale!
yeah I have to agree;
I picked up the HP Slate 21 which was on an introductory offer price of $299 - 20% ebay discount, it worked out about $239 delivered. And at the first of July it went back to RRP $599 on both their website and the eBay store.
I just checked the Dick Smith ebay store and their website and same thing has happened to me. The item I bought has actually increased in price. So along with the discount, I got a really good deal
if ur on ozbargain and you haven't been tracking prices to know that the items got jacked up for the 20% sale you don't deserve to be here!
iike others say, vote with your $$$
if ur on ozbargain and you haven't been tracking prices …. you don't deserve to be here!
Oh.. ok then…
Dirty dicks up to his old tricks again
Is this a good deal but? Binglee have it 1890 and the list on the ebay special is 1799. now $1,619.00 @ 10% off. I need a new tv my one is about to die. Oh its sold I really cbf looking around \ going into stores I almost bought this. Grudge Purchases…
Had this issue with the tablet range at jb at the time of browsing i saw a tablet i wanted and the following morning it went up fifty dollars then a couple of days later a small sale went on but didn't reduce the amount by the increase….. i was contemplating taking some snap shots but missed the opportunity as after the small sale the price went down by fifty dollars.
Now i hear they a r e pushing the sales of certain tablets
I remember one of the Jewellery companies could done for this practice of deceptive prices.
https://www.accc.gov.au/media-release/bevilles-jewellers-cor…
I was wondering if we can complain to accc
No need to post in forums a simple search would have found:
http://www.accc.gov.au/consumers/complaints-problems/make-a-…
Unleash your Dick Smith
I work for jb hfi and this happens all the time ! I have to write new tickets for the higher base price increases then they throw on 15% I've told managers which dont care. Even when a new catalogue starts some products are only display models or none instock…
Yeah that is pretty misleading. I ordered an Xbox one controller and am yet to receive it? I ordered it on the 15/06 which is nearly a month ago…