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First post by me.
This is more than likely a pricing error, but for $1.36 with free shipping…it's worth a shot right?
[Stock Level/Pricing Error] Olight H15 Headlamp $1.36 AUD with Free Shipping @ Gearbest
Lionheart on 11/05/2014 - 23:12
Last edited 12/05/2014 - 13:15 by 2 other users
Last edited 12/05/2014 - 13:15 by 2 other users
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Is it just me? In the last 20 mins I've been spammed by Gearbest with four (4) Refund notification messages already.
I've had 3 so far, all identical
Edit: make that 4I received 10 REFUND NOTIFICATIONS! and had only placed two orders (one by accident, as I thought it hadn't gone through) ,but surely ten is a bit excessive.
Demand $12!
I got 5…..
Update for those who bought…Lodge a Paypal dispute and within a few hours, you'll get your refund. This is what just happened to me. I lodged a dispute this morning (9-ish), and by around 11am, the refund took place. Make sure your quote your order number in the paypal comments box.
I recieved a partial refund as stated on the paypal email, I bought one when the sale first appeared and a second just before it finished (refunded)I wonder if that means I am getting one of the five?
Ah poop, just got the second refund :(
got my refund, no dispute necessary
Aw, I just got refunded.
Is 5 emails in a row about refunding really necessary.
You got a discount - I got 8 emails in a row. I demand compensation for the extra 3 emails.
Make that 7 now. When will the horror stop!?
Do they want to send me more emails?
Give my $1.20 back and go away. (I have a feeling this'll cost me 50c because of exchange rates anyway.)
STOP SENDING ME EMAILS. I ONLY ATTEMPTED TO BUY ONE! DELETE ME OFF YOUR SERVER.
well I'll chip in here,mine is a little different to the above
bought 5 + shipping and tracking for $17usd, @9:42 - @9:50 i get this
Thank you for your recent order with GearBest.com
We are delighted to inform you that we have received your payment for order WWxxxx1116501xxxxx and will process your order immediately.
What happens next
Once we have carefully prepared and packaged your order, it will be dispatched to the shipping address you provided using the shipping method you selected.
If you have selected Expedited Shipping with a courier or Standard Shipping, then a tracking number will be provided so you can track and monitor your package online. There may be a slight delay before the tracking number becomes active or when the courier updates.
Some good news:When the order status is updated to ”shipped out” then you will receive a bonus of 6 points from this purchase.
We’re always happy to help
Customer satisfaction is always our top priority here at GearBest.com. If you have any questions or wish to change to a different shipping method before the order has been shipped (you may have to pay a nominal fee), please contact us at our dedicated Support Center at any time. We'd love to hear from our customers and continue to improve so that we can provide an even better shopping experience. Helpful contact information about our business hours along with telephone numbers can be viewed here.her's the rub: not only missed on the order but also have the 6 bonus points taken away through no fault of mine
@9:52 get a PayPal receipt, next @23:02 PayPal send a refund stating "gearbest.com has just sent you a refund"
then followed by 5 emails exactly the same over the next 36 minutes stating @ 23:52
Dear ,
We are writing to let you know that we have processed and completed a partial refund or full refund for order WWxxxx1116501xxxxx for you. This is the reference number for the refund: xxx95011D8xxxxxx.The reason we are refunding you is because:
Demand for some of the hot selling items exceeds supply.The refunded amount is $17.00. Please kindly check your account balance to confirm.
The reason we are refunding you is because:
• We shipped part of your order and are unable to ship out the remainder in time.
• One or more items were out of stock.
• Your recent order was cancelled.
• We were unable to confirm your shipping address.
• Our payment partner has unfortunately decided not to accept the payment. However, you can still submit a new order and pay with Wired Transfer or Western Union.
• Your order or product(s) could not be shipped out using the shipment type you have selected.
• You requested a refund for insurance, discount or another reason.
Please note:
1. A credit card refund may take up to 30 days to process and appear in your account. This is completely outside our control. Please contact your CC company for any related issues.
2. For PayPal refunds, it may take up to 7 business days depending on how the item was paid for (e.g. PayPal balance, credit/debit card or checking account). Please contact PayPal for any queries regarding the refund.
3. Customer satisfaction is always our top priority here at GearBest.com. If there are any specific issues, please contact us at our dedicated Support Center and we will do our very best to resolve them.
We are extremely sorry for any inconvenience caused to you, and look forward to your continued business.
Kind Regards,
GearBest Teamspersonally I think it was a marking exercise gone wrong, going by their very first email response after ordering
Dear friend,
Welcome to GearBest. We're absolutely delighted to have you onboard!
You're ready to start shopping the very best deals on the coolest tech and cutting edge gear.
Your Email Address is: [email protected]
Your Account Password is: 00000000
Why shop at GearBest?
1. We have over 50,000 high quality gadgets and cutting edge men's gear
2. Every customer can enjoy the lowest wholesale and dropshipping prices
3. FREE SHIPPING worldwide is available on every single product and order
4. 5 Day DOA, 30 Day Money Back and 90 Day Repair Warranties
5. Safe payment methods, risk-free shopping and secure shopping
6. 24/7 customer support with class-leading Live Chat and international telephone serviceWe're confident you'll love the fantastic bargains we have on all of our top gear. Get more for less and start shopping today and enjoy the many cool deals, awesome special offers, free giveaways and discounts that we have.
do they really think someone would bother with their shop after this episode.
btw, before someone negs me, was only joking about the points.
ok gonna blacklist gearbest, they sent me another 5 emails…
got refund
So, I got my refund also, but something strange has happened. Apart from the 5 or so emails from them, I ended up getting an email from Paypal saying there was a security breach with my Paypal account. Never happened before, but never had 5 emails from gearbest before for a 1.20 refund!
Has anyone else paid for this with there paypal account and have you encountered any issues, or was I just unlucky with someone hacking my paypal account?
paypal has probably triggered some sort of money laundering false safe on your account
blame gearbest for that
I replied to their 100 refund email notifications with about 100 of my own emails asking them to stop sending me refund notifications.
Got a reply:"Thanks for your message.
Really sorry for that our system have a bug now, we are check it and fix this problem now,I apologize the inconvenience caused,
If any problem, please do not hesitate to contact us.
Best regards,
Elaine"I also got the
The reason we are refunding you is because:
Demand for some of the hot selling items exceeds supply.Only five times!
has anyone worked out a way to stop getting spam from these guys?
i have unsubbed on 3 emails it says "submit successfully" but im still getting like 4 emails per day from them??
Just received 5 emails cancelling my entire order. Not happy!!!!!!!!!!!!!!!!!!
got my refund to paypal too