BTS-06 Bluetooth Shower Speaker / Handsfree USD $9.99 Delivered @ Gearbest

2305

BTS-06 Bluetooth Shower Speaker / Handsfree USD $9.99 Delivered @ Gearbest

Go to Deal

Cashback

tightarse on 19/04/2014 - 20:07 gearbest.com (6140 clicks)
Last edited 20/04/2014 - 22:09 by 1 other user

GB5602

Following the success of my recent Gearbest posts, I've kindly been asked by Gearbest if I could continue to post on their behalf. I TWAM'd the moderators to make sure it was all above board, and they agreed it was fine as long as I ticked the little rep box. Let me say from the outset that I'm not affiliated with them, I'm not related to them, I'm not friends with them, and I'm certainly not in business with them. However, I'm happy to say I'll be posting more deals for Gearbest as a 'rep', and hopefully at fantastic prices.

I don't get (or expect to get) anything to do this. I just love posting great deals that save people money! The fantastic thing here is I get to choose what may make a good deal, and if Gearbest agrees, they'll provide me a coupon code for as big a discount as they can justify. So I guess the Ozbargain community is the real winner here.

EDIT 20th April: Will no longer 'rep' gearbest. See here

And now, for tonight's deal.

But first, you must watch the video to see just how versatile this little baby is!

http://www.youtube.com/watch?v=n3v4kTqF_w8

Gearbest started this poll recently and you voted for the Bluetooth Waterproof Shower Speaker as the product you'd most like to have. Tonight, Gearbest have provided a coupon to bring the price down to USD $9.99 delivered. Please support this so that Gearbest can continue to give us heaps more products at crazy prices. Thanks. TA.

Follow these simple steps:

Create or log into your gearbest account (email verification required)
Select colour
Add item to cart
Enter GB5602 as your coupon code on right hand side of page and hit APPLY
Select PROCEED TO CHECKOUT (don't select Paypal just yet otherwise you can't remove $1.00 insurance charge)
If it's a new account, enter your address delivery details here and select PLACE YOUR ORDER
Untick $1.00 insurance option (unless you want it)
Select PLACE YOUR ORDER
PAY by whatever method suits

Note: Limit of 1 speaker per account applies.

Electrical & Electronics Bluetooth Handsfree Speakers Waterproof

3 Jun 2014 10:00am

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closed Comments

treeman on 12/06/2014 - 08:32

Mine was shipped the 8th of May. According to what they sent me it takes 12 to 25 business days. So far it has been 37 days all up. Just over what they say. Escalated a claim. Will see what happens.

Also got the bike bag. Filed a claim for that too. Will be escalated that too soon.
mrshorty on 12/06/2014 - 11:16

havent received mine - contacted gearbest and they said wait until end of June?!!?

interesting u can now order the same item for $9.99 without a code
- outlander on 12/06/2014 - 13:51
  
  My case closes on the 21st june, so that would be convenient for them if you waited that long that your option to escalate dispute expired.
snvl on 13/06/2014 - 12:56

I have escalated to a claim, 40 bussiness days since order, not going to bother to wait any longer.
treeman on 13/06/2014 - 15:02

-1

Has TA ever received anything from Gearbest considering he was the one dealing with them?
Red Hippo on 14/06/2014 - 07:28

Never arrived.
AlanHB on 14/06/2014 - 09:06

Yep mine hasn't arrived either. What a crock.
treeman on 14/06/2014 - 11:08

I just pmed tightarse and he said heaps of people got the things in the 2cent deals he posted a while back so maybe it is still coming just really really slow!
Store Repgearbest @ GearBest on 14/06/2014 - 11:56

-1

@hunter108,@aldoduco,@outlander,@LaTerrible,@unco,@phila63,@superm86,
@elektron,@Koey,@Pommycol,@sinners007,@grab_ur_freebies,@tantryl,
@treeman,@aldoduco,@cameron_les,@AlanHB,
Thank you for placing your order with GearBest. We sincerely apologize for any inconvenience that may have been caused.

I’m delighted to inform you that your order is on its way. However, as you selected Flat Rate Shipping which is unregistered mail, no tracking number is available with this order therefore the shipping progress cannot be traced online.
The standard delivery time will be around 15-45 business days after dispatch if there are no delays. if you do not receive the package after 45 days, please contact our customer support to arrange resend or refund according to our company policy.

Thank you for your patience and kind support.

If there are any additional problems or further queries, please do not hesitate to contact us and we will do our very best to assist you.

Gearbest.com is fully committed to taking care of every customer. Once again, please accept our apologies for the issue.

Best Regards
Gearbest
- ozzybee on 14/06/2014 - 16:14
  
  +5
  
  Screw your company policy. Your policy is to list your shipping time as 5-11 days. It has been 40 business days. Why should anyone have any confidence in anything you say from now on?
  
  I did try to contact you. I started a Paypal dispute and you responded to my first query but not the second one about how I can't track the bulls#%t tracking number you gave me (tried singapore post website, speedpost and trackntrace.com.sg).
  
  Claim has now been escalated to be decided by Paypal. I don't have an issue if you tell me it's going to take 23549827 days to get here, no worries, I just won't buy your product. Just don't lie to me.
  - Store RepCSgearbest @ GearBest on 14/06/2014 - 20:34
    
    Hi, jack,
    
    We sincerely apologize for any inconvenience that may have been caused. We have told Paypal to give you refund, please check your account later.
    
    Many Thanks
    Gearbest Customer Service
- AlanHB on 14/06/2014 - 17:05
  
  +3
  
  I appreciate the attempt to smooth things over mate, but it's been 37 days for me. As you have zero knowledge of the specifics of my order, you can understand why I don't believe your claim that it has been mailed, or that it will arrive in the next eight days.
  
  I think it's more likely that your company informed us that our items had been mailed to us when in fact, they had not.
  
  We cannot confirm if this is true, as we haven't paid for the flat rate, and you can palm off the late shipping on another company (postal company) rather than admitting that you had low stock or not enough staff to send everything out quickly.
  - Store RepCSgearbest @ GearBest on 14/06/2014 - 20:37
    
    Hi, Alan,
    
    I have checked your order and email to you, if you can't receive your order after 45 business days, we will contact with you and solve the problem for you.
    Gearbest.com is fully committed to taking care of every customer.
    
    Many Thanks
    Gearbest Customer Service
    - AlanHB on 14/06/2014 - 21:13
      
      Thank you for paying attention to my specific order.
      
      I request however that you stop making reference to the flat rate shipping as a reason that we have not recieved our items yet. If we paid for a tracking number shipping would be the same speed, which is unacceptably slow. Furthermore, those who have paid for a tracking number have received tracking numbers that don't work.
      
      I know that you wouldn't have responsibility for the late shipping as the PR person, but hopefully you can understand that with so many people being affected these standard letters aren't going to fly.
- unco on 15/06/2014 - 02:21
  
  I did contact you, I gave you the as much time as I could before I raised a paypal dispute with the specific message that it had been 44 days and counting.
  Your response was to say I chose standard shipping and to give it a few more days, no mention about your refund offer like you are offering now.
  
  It's been 54 days, I will give it one more business day just to see if it arrives. If it's not here by Monday night I'll escalate through paypal.
  - Store RepCSgearbest @ GearBest on 16/06/2014 - 19:29
    
    Hi, unco,
    
    Could you please your order number or other order information? we will fix your problem soon.
    
    Many Thanks
    Gearbest Customer Service
    - unco on 17/06/2014 - 10:33
      
      Ok so it still hadn't turned up by Monday night.
      
      I have contacted you through Paypal so that the record of conversation can be kept on file there.
      
      Thanks
    - unco on 17/06/2014 - 16:29
      
      I just got a response Gearbest via Paypal telling me to keep waiting until the end of the week for it to arrive?!
      
      You clearly say that it will take 15-45 days and to contact you for a refund if it hasn't arrived after 45 days.
      
      After 44 days I inform you that it hasn't arrived, you say to wait a few more days which I am happy to do.
      
      Today after 58 days I ask for my refund and you reply telling me to wait until the end of the week?!
      
      You're not doing yourself any favours Gearbest, a lot of people here will be left with a bad image of your company after this.
    - Store RepCSgearbest @ GearBest on 17/06/2014 - 16:56
      
      Hi, unco,
      
      Could you tell me your order number? we will solve the problem for you soon.
      
      Kind regards
      Gearbest Customer Service
    - unco on 17/06/2014 - 17:11
      
      W1404190402089752
- Adamiam on 15/06/2014 - 10:36
  
  +1
  
  I also STILL have not received my item. I ordered April 20th, it has now been almost 2 months and I have not received the item, which is completely unacceptable for a company that claims 5-11 business days for Australia.
  If I had known it was going to take this long, I never would have ordered from you.
  
  I contacted customer service to request a refund, and they are just further increasing my frustration with Gearbest.
  
  Firstly, they stated it was shipped out on 07/05/2014. This was 13 business days after! It can't possibly be delivered in the advertised delivery time because Gearbest didn't even ship it before then! Look, I can understand you may have got more orders than you first accounted for, but I didn't even receive email notification of a delay. By this stage, things were already unacceptable.
  
  but THEN customer service states that it will take about 15-45 business days to arrive after dispatch. Um, what? Where on your website does it advertise this? Even the regions with the slowest shipping you advertise as 10-25 business days. 45 business days is a very, very long time to ship something so small.
  
  Gearbest then have the audacity to blame shipping times on public holidays, and that it is outside of their control. That's blatantly a lie when I have had many many other items turn up that I have ordered after I ordered from Gearbest.
  
  Customer service then asked me to contact my post office to track the package. I have no tracking, and they know this. They are just wasting my time, and passing the buck on to someone else.
  
  Cmon Gearbest. You know this is ridiculous.
- snvl on 15/06/2014 - 11:41
  
  +1
  
  your page says 7-25 business days (I have screenshot). now you are changing it to 15-45? no thanks
  - unco on 15/06/2014 - 14:22
    
    As you selected Flat Rate Shipping which is unregistered mail, no tracking number is available with this order therefore the shipping progress cannot be traced online.
    The standard delivery time will be around 15-45 business days after dispatch if there are no delays. if you do not receive the package after 45 days, please contact our customer support to arrange resend or refund according to our company policy.
    
    Rep, where does it say free shipping is 15-45 days? Your own website says 5-11.
    
    http://www.gearbest.com/about/shipping-methods.html
    Flat Rate (Free) Shipping to Australia, New Zealand and Singapore approx 5 – 11 business days
    - grab_ur_freebies on 15/06/2014 - 15:39
      
      My hunch is that GB are using the 'accumulated funds' to invest in bigger 'business'…it's all a blatant con & we're got the short end of the stick IMHO!
grab_ur_freebies on 14/06/2014 - 22:08

TA made the right choice to not be the rep to GB. If they still were, all the flaming would be targeted at them & they'd have an even bigger headache! :S

Oh & also:
@Rep: CSgearbest
Shuddup & gimme my money (back) pls!
- Store RepCSgearbest @ GearBest on 16/06/2014 - 20:23
  
  Hi, @Adamiam,@aldoduco@grab_ur_freebies,
  
  In general, you can receive your parcel in 25 days, but the transport time will be influenced by other uncertain factors. If you did not receive the package after 45 days, we can resend or give you refund, you can feel free to contact with us and telling your order information, we must solve the problem for you.
  
  Many Thanks
  Gearbest Customer Service
illz on 16/06/2014 - 09:02

+2

Give back our money or you truly will not survive from the backlash of bad reviews we give you.

Refund our money, it has been 59 Days for me!
- Store RepCSgearbest @ GearBest on 16/06/2014 - 20:25
  
  Hi, millzy,
  
  Could you please tell us your order number or other order information? we will fix your problem ASAP.
  Gearbest.com is fully committed to taking care of every customer.
  
  Many Thanks
  Gearbest Customer Service
sinners007 on 16/06/2014 - 22:06

FYI - I escalated my Paypal dispute to a claim. Gearbest stretched it out for days, waiting till the last allowable day before responding with a BS tracking number. I spoke to a Paypal rep on the phone that said the tracking number was bogus and they immediately refunded my money. 56 days and counting - still no item for most customers on OzB … simply not good enough gearbest!!!!
- Store RepCSgearbest @ GearBest on 18/06/2014 - 13:36
  
  @sinners007,@rocky12345,@purementosgum,@aldoduco,@unco
  Hi, We apologize for the inconvenience.
  Gearbest will process your refund first, your feedback is highly appreciated for Gearbest to make improvement.
  
  Many Thanks
  Gearbest Customer Service
dragonhawk on 17/06/2014 - 10:11

I haven't received mine either… it's now been 58 days and counting! Give me a refund already!!
rocky12345 on 17/06/2014 - 10:22

@CSgearbest ,
I too have placed an order on the 19th April, and received the same advise that the item was only shipped on the 7th May, with a shipping number that also cannot be tracked anywhere.
When contacting your customer service via your website they continue to have to blame the extended shipping which is BS.

Another dissatisfied customer!
[Deactivated] on 17/06/2014 - 10:28

+2

Dearest GearBest

Things are hard on the front lines of mailbox opening, and I can only see darker times ahead.

I had pinned my hopes that my order that you graciously received would arrive yesterday. The Australian Postage Service often delivers packages on a Monday. Their system of moving packages internally on the weekends but not visiting homesteads ensures this.

It has been 60 days or 41 business days. My mailbox opening ways will continue. I hope you do you part in filling it.

Even though I've never truly experienced my bluetooth shower speaker, I long for it's vibratory embrace.

Yours in postponement
Lt. tantryl
6th Brigadiers
- Store RepCSgearbest @ GearBest on 17/06/2014 - 17:47
  
  Hi, @sinners007,@dragonhawk,@rocky12345,@tantryl
  
  Could you tell me your order number by private message? we must solve the problem for you ASAP.
  
  Many Thanks
  Gearbest Customer Service
  - [Deactivated] on 17/06/2014 - 20:47
    
    Could you tell me how you intend to solve it?
    - Store RepCSgearbest @ GearBest on 18/06/2014 - 13:41
      
      Hi,@tantryl,@Chuppa,
      
      We apologize for the inconvenience.For customer who do not receive order in 45 days after dispatch time, please contact us to make refund or process resend firstly. Your feedback is highly appreciated for Gearbest to make improvement.
      Please send your order number and other details to [email protected] with the subject “ozbargain” or by private message. We believe we will help you solve all your problems there.
      
      Best regards
      Gearbest Customer Service
  - sinners007 on 17/06/2014 - 21:02
    
    How can SO many of us NOT get what we paid for Gearbest? I think it's safe to say a large portion of your OzB market is now dead.
Chuppa on 17/06/2014 - 19:05

Seems my Paypal dispute is just hanging there after GB gave them a dodgy tracking number. Looks like a call to Paypal is in order to fix this up!
- Chuppa on 18/06/2014 - 17:53
  
  Called PayPal and they instantly closed the dispute in my favour and said they've seen a lot of disputes with this company.
snvl on 17/06/2014 - 20:31

@CSgearbest, I have sent you my order number by PM. Please refund ASAP.
purementosgum on 18/06/2014 - 07:53

Hi @CSgearbest, this item is also a no show for me. I have sent you my details by PM too. Please refund ASAP.
snvl on 18/06/2014 - 12:17

Guys, I had to call paypal, they have closed the claim and refund the money( invalid tracking number). You better call paypal before it time out, because the claim was waiting on me since gearbest sent the "tracking number".

Good luck Gearbest with you businnes. never again.

PS: Can someone please let me know how to block all gearbest deals. Thanks
- Store RepCSgearbest @ GearBest on 18/06/2014 - 13:42
  
  @sinners007,@rocky12345,@purementosgum,@aldoduco,@unco
  Hi, We apologize for the inconvenience.
  Gearbest will process your refund first, your feedback is highly appreciated for Gearbest to make improvement.
  
  Many Thanks
  Gearbest Customer Service
  - grab_ur_freebies on 18/06/2014 - 13:54
    
    Please refund my order! [Invoice ID: WW1404190501086406]
    
    Its been 61 days now! You're really testing my patience (I have a good temper & not easily angered!), but this is just ridiculous! Plain & simple! This is no way to do business & I think everyone would agree with that!
    
    feedback is highly appreciated for Gearbest to make improvement
    
    Get a better & live inventory/stock system (so you don't oversell) & don't rely on dropshipping!
    - Store RepCSgearbest @ GearBest on 18/06/2014 - 20:02
      
      Hi, grab_ur_freebies,
      
      Thank you for your message.
      My colleague emailed to you, you can disregard, I have applied refund for you.
      Thank you for your advice and @unco.
      
      Thank you for all the support.
      Kind regards
      Gearbest Customer Service
    - grab_ur_freebies on 18/06/2014 - 20:26
      
      Checked my Paypal. No refund yet. Are you trying to stall & drag this out till the dispute time elapses? tsk tsk
    - grab_ur_freebies on 19/06/2014 - 21:56
      
      Refund received. Thankyou.
      
      Now lets never speak of this again…
  - unco on 18/06/2014 - 14:16
    
    +1
    
    I have been given a refund by gearbest now.
    
    My feedback is that you should communicate with the rest of your team there.
    You mentioned to contact you if we didn't receive it after 45 days to arrange a refund here on OzBargain, but whoever handles the paypal communication said to keep waiting even at the 58 day mark.
    
    Try and get everyone on the same page there to cause less frustration.
  - Adamiam on 23/06/2014 - 22:55
    
    Gearbest,
    
    Please refund my order, I still haven't received the item and this is ridiculous. If you do not refund my order, I will raise a dispute with Paypal. I should not have to go to Ozbargain to get this, it should have happened through your customer service rep.
    
    My ticket number with them is T24633521620.
blahoz on 18/06/2014 - 17:23

+1

I placed the order on the 19th of April which if it doesn't come tomorrow (which I highly doubt it would) will mark it at 2 months since the order date. Nothing else I've purchased online has taken this long, even the ones shipped from China.

This is not the first deal where GB has lengthy or no show products. Surely based on these stats GB shouldn't be allowed to post anymore deals in OB until they can somehow prove that they fix their ordering/shipping process.
- elektron on 18/06/2014 - 18:17
  
  I completely agree, I have been buying stuff online for 15 years now (yes, I was an early adopter) nothing has EVER taken so long to arrive from anywhere in the world!
  
  I bought two of these on separate orders and both tracking numbers are bogus, which tells me that they never sent them. And yet, they keep insisting us to wait 45 days before they process a refund??
  - Store RepCSgearbest @ GearBest on 18/06/2014 - 19:53
    
    Hi, @elektron,@blahoz,
    
    Gearbest is so sorry for the inconvenience may caused.
    Maybe we should find a better forwarding company.
    You are our customer, we will be responsible for you.
    Don't hesitated to contact with us if any problems.
    
    Kind regards
    Gearbest Customer Service
    - elektron on 20/06/2014 - 11:40
      
      I did contact you with my problem 2 days ago at the email address you provided. I am still waiting for a response.
      Are you able too back up ANY of your words or promises with actions? Or do you ignore requests to provide refunds unless forced by PayPal and attempt to get around that with the bogus 45 day wait-before-disputing 'policy'?
      I'm pretty sure what you are doing is illegal in more ways than one.
jiakz on 18/06/2014 - 20:11

CSgearbest,

I sent an email to [email protected] demanding a refund as its been nearly 45 days, to which was agreed by your representative Zina on 17/6/14.

I then get a email today from Karen(admin)telling me to go to local post office and wait longer.

Can you please resolve this? I just want my refund. Please resolve this ASAP
- Store Repgearbest @ GearBest on 19/06/2014 - 16:08
  
  Hi, jiakz,
  
  Thank you for your feedback.
  If one staff said we will refund you, you can get your money back.
  
  Many Thanks
  Gearbest Customer Service
  - jiakz on 19/06/2014 - 22:02
    
    When am I expected to get the refund? Wait another 45 days? Its Day 3 already.
    
    Please refund Order W1404210719208069
AlanHB on 18/06/2014 - 20:45

Lol gearbest it looks like whatever plan you had is falling apart. I've revoked my positive vote for this deal.
- Store RepCSgearbest @ GearBest on 19/06/2014 - 16:14
  
  Hi, Alan
  
  We had told Paypal to give you refund, hope you can get your money soon.
  
  Many Thanks
  Gearbest Customer Service
Pommycol on 18/06/2014 - 23:04

@CSgearbest
57 days waiting here what a joke
No more excuses just refund me please
order: W1404212356176927
Pommycol on 18/06/2014 - 23:24

Interested to know
Has these guys actually refunded anyone yet?
Woomobile on 19/06/2014 - 12:25

CSGearBest,

I still haven't received my order yet either. Please give me a refund.
Order number: WW1405022108046983
- Store RepCSgearbest @ GearBest on 19/06/2014 - 16:23
  
  Hi, Woomobile,
  
  Thank you for your order from Gearbest.
  Your order is shipped out on 2014-05-13, could you wait for you a few more days? If you can't wait, we can apply refund for you first, then could you repay when you received?
  
  We believe we will help you solve all your problems.
  Best regards
  Gearbest Customer Service
That Guy on 19/06/2014 - 14:49

@CSgearbest

Please refund my order WW1404200624283597

61 days is not acceptable.
ievoi on 19/06/2014 - 16:15

@CSgearbest

This is ridiculous, please refund! WW1404190822066256
- Store RepCSgearbest @ GearBest on 19/06/2014 - 16:28
  
  @Pommycol,@That Guy,@ievoi,
  
  Hi, sorry to have kept you waiting for so long, we will give you refund ASAP.
  
  Thank you so much for your feedback and support.
  
  Best Regards
  GearBest Customer Service
  - That Guy on 26/06/2014 - 12:37
    
    I received my refund yesterday. Thank you.
treeman on 19/06/2014 - 17:05

Just rang and got a refund through paypal.

Invalid tracking number.
- Store RepCSgearbest @ GearBest on 19/06/2014 - 20:38
  
  -1
  
  Hi, treeman
  
  I regret that the parcel is shipped out by unregistered parcel without tracking number, it is just the reference number, we did send the parcels out, and we are pleased to solve all of the customers problems.
  
  Best regards
  Gearbest Customer Service
purementosgum on 19/06/2014 - 17:50

I have just received an email from paypal indicating that a refund had been made.
Thanks for having this organized @CSgearbest.
jamba on 19/06/2014 - 17:57

please refund my order : W1404200906020301
- Store RepCSgearbest @ GearBest on 19/06/2014 - 20:41
  
  -1
  
  Hi,jamba
  
  We will process refund for you ASAP.
  Thank you for your feedback and support!
  
  Kind regards
  Gearbest Customer Service
tatasauce on 19/06/2014 - 20:47

Hi please refund this please : W1404192127186650

Very poor service. Got all excited about gearbest initially, thinking they will do well. What a disappointment unfortunately.
Nousernamehere on 19/06/2014 - 21:01

Was wondering if other people had got theirs yet. I ordered on the 19/4, had to message them to ask why it hadn't even been shipped out, was told it was then shipped on the 7/5 (surprise surprise, the day after I contacted them..) and STILL nothing.

This is getting beyond a joke. You've really damaged your brand here on OzBargain, Gearbest.. you've just blown a whole heap of new business you could have had if you'd just done the right thing and advertised accurate postage and delivery times.

Been burnt now, won't be ordering from you again. Now, if only I'd opened a Paypal dispute when I had the chance.
scyth3r on 19/06/2014 - 22:39

Please refund my orders. Still have not received anything! Order number: W1404191840001742 and WW1405280532522882
- Store Repgearbest @ GearBest on 20/06/2014 - 12:28
  
  -1
  
  Hi,@tatasauce,@scyth3r
  
  It is after-sales service agent from Gearbest.com.
  If you didn't receive your order in 45 business days, we can resend or give you refund.
  Gearbest.com is fully committed to taking care of every customer.
  WW1405280532522882, this order is placed on 28th, and we sent out on 31th, could you wait for a few more days?
  If you have any further queries, please do not hesitate to contact us.
  
  Many Thanks
  Gearbest Customer Service
  - scyth3r on 21/06/2014 - 11:04
    
    Ok i will wait a few days longer. But order W1404191840001742 has been much longer than 45 days and would like a refund for that
youknow on 19/06/2014 - 22:49

Still don't have mine, and based on the number of comments here, it's fair to say that most don't. Glad I saved my vote!
- grab_ur_freebies on 19/06/2014 - 23:10
  
  Received: Refund, yes. Item, no.
- Store Repgearbest @ GearBest on 20/06/2014 - 12:20
  
  -1
  
  Hi，@youknow,@Porthos,
  
  We are really sorry for any inconvenience may caused.
  If you haven’t received your package, could you please tell us your order information by emailing to [email protected] or private message, we will give you refund ASAP.
  
  Best Regards
  Gearbest.com
  - elektron on 20/06/2014 - 13:28
    
    +1
    
    No they will not, they'll just ignore your email like they did mine, even though I provided the order details and the invalid tracking numbers.
    - youknow on 22/06/2014 - 19:02
      
      +1
      
      Gearbest has taught me one thing. Make sure you raise a dispute in PayPal at day 44 or before, which luckily I did on this occasion.I'm sure that had it not have been for an escalation at day 60, I'd have never seen my money again. 1 email, 3 tickets on their site and PayPal dispute, nothing but stalling tactics.
eug on 20/06/2014 - 02:02

What would everyone who got a refund do if the speaker suddenly turns up and it was actually China Post's fault?
- youknow on 20/06/2014 - 08:18
  
  +1
  
  I'd let gearbest know, and also (perhaps more importantly ozbargain!). Based on a couple of similar experiences in the past with other online sellers, I'd say they'd say not to worry about it and to enjoy your free speaker. Worst case scenario, you pay your $$ and still get an awesome deal, albeit a bit slow!
- treeman on 20/06/2014 - 17:57
  
  Well nevertheless it still has taken a long long while, if china post has made a fault then they should be liable to paying some compensation to gearbest perhaps.
  I'd be happy to give back half the amount though.
  But it's not going to turn up!
  It just isn't!
- [Deactivated] on 20/06/2014 - 18:06
  
  +1
  
  I'd pay them.
  
  I'm considering how many weeks I'd leave it before I did.
elektron on 20/06/2014 - 10:58

Has anyone who contacted GearBest via email received a response?

Two days ago I sent them an email requesting a refund for my two orders (today is 2 months to the day since I placed my orders), but there has been no response or even an acknowledgement of my request.
- treeman on 20/06/2014 - 17:56
  
  Just ring paypal and they'll fix it up immediately. Unless you have not lodged a dispute?
  - elektron on 20/06/2014 - 21:34
    
    -1
    
    I did but I was 1 day to late and Paypal closed it.
    
    These con artists know that, that's why they are not responding to my email or posts.
    
    Not sure what my options are now.
unco on 21/06/2014 - 00:28

+1

Even though I got my refund a few days ago, I thought I'd point out another week has gone by and it still hasn't arrived.
I wonder when they actually sent it.
Good luck to the rest of you trying to get a refund.
grab_ur_freebies on 21/06/2014 - 02:28

+1

I wonder when they actually sent it.

Correction: IF they actually sent it.

They might have been using drop-shipping? If thats the case it out of GB's control.

NB: Also got my refund yesterday & I'm not expecting the item to arrive.
treeman on 23/06/2014 - 08:15

+1

Just had a look at my bank account with the credit. Still lost 50 cents out of it due to the change of the exchange rate!

Damn you gearbest!
- grab_ur_freebies on 23/06/2014 - 14:24
  
  +1
  
  Yeah me too. Take it as a warning. Never Again GB!
  - illz on 25/06/2014 - 12:39
    
    Me 3
mikeInside on 25/06/2014 - 13:49

Gearbest, it has been more than two months since I ordered this item and it has not arrived, can you please organise a refund? Order WW1404190650580692
- Naed on 25/06/2014 - 15:51
  
  Same here. Ordered on 19th of April. My order # is W1404190318010013.
cvas on 26/06/2014 - 01:32

Yup. Haven't received mine either WW1404190637492409
Chuppa on 26/06/2014 - 01:41

Not related to this deal, but I was blown away that the Watch Band Tool I ordered 19 days ago from GB turned up! Guess some things do ship!
Store Repgearbest @ GearBest on 26/06/2014 - 13:42

Hi,@mikeInside,@Naed,@cvas

Thank you for your feedback, we have contacted with Paypal to issue a refund.
The item had been shipped out will be given to you as gift.

Many Thanks
Gearbest Customer Service
- unco on 26/06/2014 - 14:04
  
  I don't think they'll ever arrive anyway.
  - Store Repgearbest @ GearBest on 27/06/2014 - 12:05
    
    Hi, unco
    
    We have refunded to you, if it can't arrived, we hope you don't suffer a loss.
    
    Best regards
    Gearbest Customer Service

This was posted 10 years 7 months 15 days ago, and might be an out-dated deal.

BTS-06 Bluetooth Shower Speaker / Handsfree USD $9.99 Delivered @ Gearbest

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