This forum topic will contain announcements from the team about any issues that are occuring for the OzBargain website and/or related services.
Site Issue Announcements
moocher on 14/04/2014 - 20:12
Last edited 15/04/2014 - 09:09
Last edited 15/04/2014 - 09:09
Comments
Site seems to be broken on mobile, at least for iOS 12.5?
“New” comment tags aren’t visible, the arrows for next comment etc aren’t showing up, the drop down for pozzing and negging isn’t working, and the reply drop down is now loading in a new screen.
Replying your comment on Safari… Working fine at least on my iPhone 8 running the latest iOS/Safari.
Are you able to upgrade the OS? Some recent changes might not be old browser compatible.
It’s the newest OS available for my phone. I guess I’ll have to try a different browser and see how that goes.
Just for curiosity sake, when did the changes take place? It was working fine around 06:30 this morning.
We had a site update this morning adding about half a dozen features/bug fixes. Looks like you have an old device, and Safari version is bound to the iOS version so there's no way to just update Safari.
We are using optional chaining in some of new Javascript code which is only supported after Safari 13.1. I can try to fix it & push out an update later.
However the reality is, it would become more and more difficult for us to support older iDevice that can no longer get browser updates.
I'm still seeing all new deals posted in "New Deals" even though I've changed my minimum in settings https://i.imgur.com/MIMgP1c.png (yes I clicked save at the bottom and it's been hours now since I changed it).
Appears to be working fine now…
Voting doesn't work for me. This is displayed when I am logged in:
"Why can't I vote?
You must login to cast votes.
Don't have an account? Registration is free and simple! We'd love to see you actively voting to encourage other users to post content that appeals to you."Works on Firefox on my phone, but not Chrome. (default version on my phone: v66) I guess you've "updated" some code and broken its functionality for older browsers.
The current Chrome version is 92, you'll need to update it as v66 came out in early 2018.
It'd be nicer if the site just didn't update working code to broken code. There's absolutely no need to do that. (And there are shims or polyfills to ensure older browsers work and methods to check browser capabilities and at the very least inform users that the site won't work properly.)
My phone's almost out of space. I've reverted all the pre-installed apps to original to save space., so I'm not updating any of them, especially big ones like Chrome.
@Kremmen: If anything, your browser should be the number one app to keep updated because of all the security fixes. Due to rolling updates of most browsers (Chrome, Edge, Firefox etc) many web developers will also target recent browser builds.
Sorry we won't be able to support Chrome 66 nor able to test on older browsers.
@scotty: Yes, a some developers have forgotten what compatibility means, but that's no reason to pander to their poor practices. Fortunately, the votes seem to be the only thing broken on this site so far.
Fortunately, the votes seem to be the only thing broken on this site so far.
Nope,
I'm having issues when replying to comments, and the reply is appearing in the comment below the one I am replying to. It has happened a few times now.
has dark mode suddenly borked it for anyone else? I have to manually set it on each page i visit now.
OzBargain keeps the per-browser darkmode setting in localStorage, so that the setting is kept when you navigate between pages. Maybe some extension prevents it from working?
I use Brave browser. I tried disabling extensions for no fix. I have further isolated behavior to when I open a link in a new tab it opens without dark mode. If i just click through link it opens in dark mode. EDIT: Ironically it was the Dark Mode extension screwing with the cookie. I confirmed this by checking a new profile, and new VM. Sorry bout that
Mobile view seems to be broken since yesterday. This is on Chrome Android btw
Can you give us a screenshot? Can you confirm you are on the mobile site, just hit the link in the footer that says "Mobile Site".
On iPhone & iPad running iOS15, tapping My Account on full site view across any browser, no longer delivers the normal drop-down list. Rather, it takes you to the user profile page. Cheers.
It does that on iOS12 as well.
@tightarse: Scotty has fixed the issue and I can confirm it working again (both iOS and Android with Full Site on Mobile)
Sorry didn't know there were replies . Yeah it's working good now 👍
Desktop view not working like it used to on mobile (android) now.
Grid view no long has up or down votes that can be usually seen in the left bottom corner of the deal picture. Was that unintentional?
Yup unintentional. It's fixed now.
Hi all,
I tried viewing this comment last night on my Samsung Galaxy S10+ running Android 12 in both Samsung Internet 15.0.6.3 and Google Chrome 96.0.4664.45. For a split second, the table is correctly sized, but as soon as the web browser loads the (thecardnetwork.com.au) preview for each of the links in the table, it pushes the contents of the table to the right so that the table contents overflow past the right-hand side of my screen.
I found it interesting that I could select the content in the table, copy its contents and paste it into Google Keep or another app, and I could see the full contents of the table.
A screenshot of the issue is here.
Does anyone else get this issue?
Basically the table is too wide, and the Markdown generated table does not include code for horizontal scrolling. I've put in the fix in the code which will be pushed out tomorrow morning.
Thanks!
I think that since yesterday or the day before, on Safari iOS with desktop mode on I the right hand sections: Notice, New Deals, New Competitions, Random Discussion, etc show nothing but a “Loading” text.
It works fine for me on iOS 12.5.5
Mobile mode or desktop mode?
Desktop
What's your iOS & Safari version?
Found the culprit. The same problem happened on Firefox on Windows. The ad blocking on both platforms/browsers block jQuery that’s loaded from ajax.googleapis.com.
The fix: disable adblock on iOS and allow googleapis domain on uMatrix. However that didn’t happen a few days ago.
OzBargain was down from 3:45AM AEDT to 6:45AM AEDT (3 hours). I was notified that our database server was offline, and was unable to restart it from the control panel at BinaryLane. So instead of waiting for the hosting staff to come & fix it on an early Sunday morning, I just provisioned a new server and copy over the hot-backup to get the site going.
OzBargain might still go up and down in the early hours in the coming days, while we fine tune the new server.
New regression.
The notices/new deals etc. on the right hand side have recently started to require Javascript enabled to load.
As of ~2 days ago.
Worked fine without Javascript for years prior.
OzBargain hasn't been working fine without Javascript for many years.
Categorically incorrect. I regularly use it without Javascript on a daily basis. Voting and commenting require it to be temporarily enabled. This regression is very recent.
Merged from 500 Internal Error Reason: "page" exceeds maximum allowed value
Threads can't be viewed past page 100 anymore, seems a restriction set in error
It has been resolved.
As a software engineer, I am curious to know why there's a limit on the comments.
Would be nice if ozbargain team can share some insight for others to learn what happened in the real world.
Sounds a bit like back then when Gangnam Style broke Youtube by overflowing the integers.
Basically bots have been requesting random pages with 3-4 digits page number, i.e. page 3456 for a specific competition page with filters. The main offender is Google bot — but those pages were never referenced anywhere, never in our sitemaps, etc so there might be some questionable submissions that I won't speculate.
We are getting lots of requests (multiple each second) and each is quite "costly" from software dev point of view (customised queries and usually just yield 0 result). So for a quick fix we just put in a hard limit on page number, so those pages never get handled.
OzBargain's Mobile page - the 3 stripes on the top left corner are not working correctly, this happens even in incognito mode.
Means as a mobile user, we're unable to do anything but view the main page
Could you provide more information such as device, OS, browser, etc?
I cannot replicate the issue on my Samsung Device running Android 11 using Chrome Browser.
Sony Xperia 1 mk2
Chrome 97.0.4692.87
Android 11; XQ-AT52 Build/58.1.A.5.507I noticed it happening approximately the same time I noticed the 500 Internal error for the above issue mentioned by Agret
The top 3 left stripes appears to not have a hyperlink anymore?Tested on a Pixel 2
Chrome 97.0.4692.87
Android 11; Pixel Build/RP1A.201005.004.A1Pixel 2 works fine, strangely
Issue resolved
Work-around/Resolution: Checked settings,Javascript was blocked on all sites (trick to get past paywalls), meant to only block it on a specific news site.
Re-enabled JS and OzB mobile functions normally again
Something seems to have changed in recent days, such that on my mobile, the "topics/deals" typically shown on the right are now all the way at the bottom (as if the container wrapped). This is when using desktop mode in both Opera and Chrome. It means that on the Deals page, I can't see the "front page deals" or "top deals", as scrolling down to see them causes them to move ever further down (continuous scrolling).
That's the desktop template trying to be more responsive to various screen sizes, and the most common scenario is tablet screen in portrait mode. Basically the desktop site is not going to work properly on a mobile device, as desktop site is designed for desktop or tablet screens.
You can turn off infinite scrolling though (in your settings page), if you still wish to scroll down to reach the sidebar element that got pushed to the bottom of the page.
Yeah, it's my personal gripe with "mobile view" that's the real issue. I don't like the simplified view with missing content and a font size for the severely vision impaired :)
This only started happening recently though. The layout was fine before. Maybe my phone got an update that affected both browsers?
Yes it was a recent update to support narrow desktop browsers (i.e. tablets in portrait). If font size was an issue, wouldn't the desktop site making it worse as everything is zoomed out?
@scotty: I don't like massive fonts. I rather have small fonts and zoom in as required. I like desktop layout because I get the same familiar layout, without any missing features. But I'm weird - for ten years now, my choice of browser is determined by whatever renders Ozbargain best :)
Arrow buttons not working.
Working fine for me
Something funky with the image in the 403 forbidden error page. See screenshot.
Tested in both normal and dark mode & incognito.
Not sure if this has been reported yet, but I've been having an issue for the past few days on both Android and Windows versions of Chrome.
The issue has to do with My Account > Comments and the new comments hotlink that appears next to posts that have had new comments made since last view. For example, here is a screenshot which shows a post I've commented on and a '4 new' hotlink next to the post to indicate that there have been four new posts made since I last viewed the deal.
On clicking on the '4 new' hotlink, rather than the link bringing me to the first new comment like it normally should, I'm presented with a 404 error page.
If I then press the back button, I am returned to my comments page, but now there's this odd 'EXPIRED' text (same as what you'd normally see on expired deals) displayed at the top of the window. See screenshot here.
Not sure if anyone else has experienced the same or if it's something funky happening on my end, but I just thought I'd report here and see. Happy to try and provide more details if necessary. Thanks in advance team 👍🏻
Edit: I've had a quick try in Edge on desktop and it doesn't seem to be occurring there, but it's hard to replicate as it depends on there being a thread with new comments for me to test the link
Looks like pagination issue, as that page does not have enough comments to have
page=11Does that happen in other posts? I will have a look.
Does that happen in other posts?
I don't think so as I was able to click the hotlink in my comments page that linked to your above post and the page loaded directly to your comment just fine. Thanks for looking into it, appreciate your help! 👍🏻
Is the image upload when submitting a new deal broken? I tried using Chrome and Firefox and it just won't load.
Tested a bit more, when submitting a new deal it seems to work, but if you try to access it by editing an existing deal it won't load.
Not sure if anyone else had noticed in the last half hour or so (~7:45AM AEST to ~8:00AM AEST June 16th today), but it was a struggle for me to successfully edit/update my OzB deal post - I kept getting Cloudflare / Bad gateway errors and timeouts when viewing other OzB website deal posts altogether - not fun …
… anyway I think my edit(s) have finally succeeded, and the Cloudflare / Bad gateway errors and timeouts seem to have abated for me at my end …
Yes there was a database load issue since ~7:50AM this morning. I think it has now been resolved (by temporarily disabling offending code). Still investigating.
In case you can't access OzBargain at the moment (NSW, QLD etc.), Cloudflare is down.
https://techcrunch.com/2022/06/20/cloudflare-outage-knocks-p…(Of course you won't see this message so…)
Reminds me of Tassie losing their internet and mobile network due to the fibre cuts on March 1. We all thought Russia nuked the world. Makes you realise how much we rely on the internet so it'll suck for them.
Cheers Neil. this explains it
They fixed it a few minutes ago.
Did the notifications menu/tab change? I can no longer clear a notification, when I click to the side of it to clear it it now opens the notification/comment/post.
iOS 15We are revamping the notification to be more inline with different browser / frontend implementations. Basically clicking inside each notification item would "invoke" that notification (opens the link for example). You can't mark an item as "read" without opening it. If it's a usual use-case, we'll provide a function to do it.
It was part of fix for Firefox / Safari related notification issues.
I don't like the new way it works. Consider it feedback I guess.
Accidentally unpublished my previous comment, which was that now I can no longer share a link directly from notifications drop down. Instead, I have to open the deal then share. So I agree, a small downgrade.
@SwarleyAUS: Yeah that's also a loss. I just hate that I can no longer tap a notification to clear it/mark it as read. Really annoying.
@Wafflel: I agree, the way I use notifications is removed and there's no value in the current way it works.
I agree. It forces you to view the item which for example if its a 100+ vote notification for lipstick, I just want to mark it as read and move on.
@samfisher5986: 100% Agree.
FEEDBACK: The new implementation is downright silly.
I should not need to open the item to mark it as read / actioned.Alternatively, please provide a way to quickly mark a notification as read within the notification row itself.
To solve the original issue and still retain the ability to mark one as read would it have been possible to just update the old notification link to the new link that's being used now? Clicking elsewhere on the notification would still call old markRead() function and to prevent one notification being marked read twice via the link and the AJAX call then stopPropagation() could be used, if that's an issue?
In a bigger scheme of things, we are moving off from notification containing HTML to just plain text, to unify all the frontends (website, service worker, Firebase for app, etc).
If what people want is ability to mark an item as read without navigating to that page, then we can provide such functionality (probably a bit different from what we've had before).
If what people want is being able to copy out the link inside the notification, then it would not be possible anymore.
@scotty: I would like to see a way to clear the notification still - it's how I am used to using the feature - click in the box for the notification to "mark it as read"; click the link if i want to see the deal.
@scotty: That makes sense. Would you consider making all the text be the link, rather than certain elements like before, then have the rest of the notification area be able to mark as read?
It would seem that the notifications you receive in the bottom right open in a new tab when you click on them. I don't think this was the case before?
I'm not the only one with new tabs appearing when clicking the notification.
Good to know it's not me.
Same thing happening on my phone, I just had to close about 12 tabs.
I think I preferred the old style, but thanks for fixing it. I’m sure I just need to get used to it, I do like that I can mark comments/deals as unread after reading them.
Has there been a change to comment editing? Is this allowed now only within a window of time after posting?
60 minutes is the window of editing after posting. However you can no longer edit if the comment gets a reply.
Is there an issue with email notifications? I haven't received anything since midday yesterday. Not even the daily newsletter today.
62 emails to you so far today, and your email provider has replied with status=sent for all of them. Maybe even they reckoned it's too many emails…
Or check your spam folder.
Or check your spam folder
Yeah you're right it's all in there since yesterday! First time that's happened tbh (I even have a filter set up so it goes directly into a separate folder). I have set one email for every comment though but that's always been the case since the change to subscriptions.
is there a bug on safari where the ozbargain website randomly freezes, tested on iphone 11 and iphone x. Clicking the share button at the bottom near where the link is unfreezes the website.
Is CSS intermittently broken for others or is it just me? I’m on Chome mobile on iOS and I frequently get weird looking home pages when going to OzB. It looks like the layout is an RSS feed or something.
Can you post a screenshot?
This usually happen cause your internet drops out and it's showing a cache preview of a previously saved page (usually cause you added it to your 'reading list')
Shown with the download icon next to the URL.
I am disabling the recent change for now so viewport is only set for mobile site. I'll investigate further.