• expired

Free Delivery Sitewide (No Minimum Spend) @ DSE This Weekend Only

140

To ensure my deal is valid deal I Put $10 item to cart and shipping is $0.00

Hope benefit to some

Have a good weekend

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Dick Smith / Kogan
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closed Comments

  • +3

    Do I need anymore eneloops?

    I will buy more anyway

  • +10

    delivery is free because they don't ship your item

    after 6-8 weeks of countless emails, phone calls and promises

    they cancel your order

    waiting for your money is another pita

    • +12

      mmmm pita

    • +5

      Sorry to hear about bad experience. All mine have been very good.

    • Yeah they cancelled my earphones from this deal https://www.ozbargain.com.au/node/136910
      I ordered as soon as the deal went, the payment was processed, approved and then I received a refund 7 days later because they were now out of stock?

      • Same thing from HN for my orders too. I think nowadays online stores just sell whatever they want without actually having the stocks and worse come to worse refund you later if they cannot source the stocks from suppliers.

    • -1

      They are probably on the brink of collapse, they are just using these methods to raise short term cash.

      • +4

        I didn't neg you. A comment in the OzB archives which i cant find now is that DS strategy is not to be profitable and last long term, but to appear like a great buy to an uninformed buyer of the company. It's current owners just want to sell it off, and for maximum profit. It is being run dodgily.

      • +1

        Don't know why this is negged, DS online appears to have been run questionably for a while now and have indicated they don't care about being around / their perceptions for the long term.

      • ^ All good guys, lots of DSE employees on here so it's understandable.

        I think it's quite evident the main operation of the business is having problems. I don't doubt most orders are still going through without a problem, but stories about ones that aren't being fulfilled after long wait times, and delays in refunding money seem to be increasing at an alarming rate. To me this indicates a sick operation that is being gutted from the inside.

    • Same thing happened to me and 9 weeks after they cancelled the order. Also my last Eneloop order according to startrack tracking info was "delivered" yesterday morning to my house and someone signed using my name. I got home, asked my wife and we didn't have any deliveries yesterday morning!
      (unless my wife has realised that I buy too many Eneloops and she has hidden them from me, something shifty must be going on)

      • -1

        unless my wife…

        …something shifty must be going on

        Precisely my thoughts too :-/

      • Was it your neighbor? Mine used to do it until they realised I keep being inundated by parcels every second day (courtesy of OzB thx!) while I'm not at home…guess it was 'too much for them to handle'.

        • Don't think so, never had this problem before. Quiet neighborhood and good neighboors(so far)

        • If thats the case, what I do to check is use the tracking no. on their website (if courier) & you can clearly see the actual digitalised signature the 'recipient' signed/input into the PDA. The input tells a lot (it may be a sig you recognise from someone in your home). Its the way I ensure that I know when they deliver to a wrong address & someone pretends to be me.

          If its Austpost well thats a diff story.

        • there is no digital signature on the courier's tracking info page(Startrack)

        • Startrack doesn't have it? Some of the other ones do.

          Better ask your wife if its there then if not its time to chase it up with the courier.

        • No, I was just joking about my wife, the fact is that we didn't have any deliveries yesterday. The previous DS/Startrack order went to the local post office(none was at home)and i got this message "As nobody was home at the time, a card was left at your premises with details for collection."This time no message was left and the item was marked as delivered signed by me. I will check the post office on Monday, just in case, while waiting for DS to investigate the matter.

        • I was just joking about my wife

          Read into it too much…

          This time no message was left

          Had that happen to me a few times too. The most annoying thing is they don't bother writing up & leaving a card! Lazy as bums. So I printed the tracking page as proof & showed it at my local PO if it was left there.

  • I put diablo 3 reaper of souls into my cart….it was labelled free shipping but $4.95 was added as shipping to the final sum..

    • +1

      Think that is cause it's a pre-order?

      "To qualify for free delivery sitewide…goods ordered must be available in-stock"

      • Darn…you're right..

  • Cancelled with no notice from their ebay store for me too.

    • I ordered HDMI cables from their eBay store and they arrives within a few days with no dramas. I guess it's luck of the draw. I've had my eye on MOSHI Double Bass Burger for a while. With the current price and free shipping I don't think I can say no. :p

  • I ordered a GPS and it came up with conflicting info - on one screen it said free delivery whilst on another it had $4.95 delivery. I went through with the order and remarkably my invoice says GPS $99 + Free delivery = $104! Great maths!

    I rang the local store and the salesman was helpful and unsurprised at what I found on the website. He asked me to bring the GPS into the store and he'll refund the postage for me.

    Now that's a good sales person. Pity he's working for a company that's kinda screwed up.

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