AldiMobile - still haven't activate the SIM after 10 business days. Photo verifications done on the first day and confirmed

[Deactivated] on 27/05/2013 - 11:20

hi

DO NOT BUY ALDI MOBILE IF YOU WANT TO USE IT NEAR FUTURE - IF YOU WANT TO USE IN AFTER ONE MONTH _ MAY BE CONSIDER TO BUY

I bought a starter pack of Aldi mobile, yet not activated after 10 business days,, their etickets advised me they having an issue,, hey then stop selling your sim cards…

I asked for a refund their answer is they cannot do that as i bought the sim card over the counter, and they are not sure i will get the refund or not… well who would thought i will have a problem with a sim card,,

not recommend to any one at all

Mobile

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Comments

  • c64 on 27/05/2013 - 11:25

    what's the photo verification? i've never done any photo verification whatsoever with optus/tpg/amaysim/dodo etc

    • [Deactivated] on 27/05/2013 - 12:43

      This Aldi is hard to connect mate,, You need to send 100 points identification details,, , and it should be in one scan,, if you send them 3 files their system grab only the last one,, so you have to take photo with all three in one (drivers licence + Credit card +2nd Credit card)

  • zoecot on 27/05/2013 - 11:57

    O….I am thinking Aldi or Kogan sim recently.
    Anyone try Kogan sim?

    https://www.koganmobile.com.au/

    • scotty on 27/05/2013 - 12:47

      If you google around it seems to be the same issue with Kogan Mobile as well (long delay in activation). Might be an issue with their upstream wholesaler, i.e. ispOne?

    • c64 on 27/05/2013 - 13:43

      there is some ridiculous waiting period of 6-8 weeks to get your sim … have fun http://www.ozbargain.com.au/node/102544

    • leonheart1 on 28/05/2013 - 09:00

      I ordered my SIM 2+ weeks ago from Kogan and I'm still waiting.

      My friends seem to be having a lot of fun on Aldi though. ;(

  • retiredfeline on 27/05/2013 - 17:13

    Looks like your details were not in the verification database so you were asked to send in a photocopy. I just activated a SIM and my details (drivers license and Medicare) were accepted online. Now waiting for the port to complete, within 4 hours, they claim.

    However it is true that the Aldimobile SIMs are hard to find. Don't know if due to supply problems or too popular. I found mine at the third store I visited.

    • retiredfeline on 27/05/2013 - 20:04

      Ok, just got the email that the port completed, 3 hours from when I started it. Looks like the delays for you (OP) are due to verifying your ID.

    • retiredfeline on 28/05/2013 - 08:43

      Also noticed that I haven't received any SMS setting messages. APN settings are available from the website though.

  • mitcheo on 27/05/2013 - 17:16

    Still sounds better then Kogan.

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