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Glad Grace managed to sort everything out for you @Nick939. Thanks for reaching out and for the ongoing support! Jay

Thanks for the new order @DaTa! Jay

Thanks for the order @Stoibs, I really appreciate the support! I hope you like the new flavours too. Jay

Thanks for asking @navyskies! We don't currently have any peanut ingredients in our facility due to it being a high risk allergen. While we…

Thanks for sharing this @bxpressiv, I am very happy to see that you've been happy with everything and that the team looked after you. I…

Thanks for sharing this @sssx and yes I do 100% agree, our website is slow and can be clunky. We do get a bunch of feedback around this and…

Thanks for sharing this @Bananawon! I'll be passing this over to our team, this is extremely helpful insight and will help us to further…

Actually yes that could be a good idea, rather than us putting together that information, we gather than insight from customers. Certainly…

Thanks @Jamiess, I feel that is a great suggestion in relation to perceived sweetness and I will be taking note of this. You're right, some…

My pleasure. Thanks for the order! Jay

Thanks for asking @NedStark102, the credit will be added into your account within 10 days of your order having shipped out. So it won't be…

Thanks for your first order with us @ezhang6767! No, you don't need to do anything to activate the credit. The Z Points (store credit) will…

Very cool, thanks for sharing this @Jamiess! There have been a lot of queries around comparisons between the flavours and this is a great…

Thanks @jje! I greatly appreciate the support! Jay

@drilly did our team manage to fix this up for you? If not, please feel free to reach out (best to send through a direct message with your…

Thanks for the new order @grimhimblem and I appreciate the feedback and the support. I have taken note of all of this too and will be…

Thank you so much for the order! Jay

Thanks for sharing @keyman. That's very helpful and I've taken note about all of these points. We will definitely be taking all of this on…

No you won't, we'll take care of that on our end :) Jay

@Jklaro yes, correct. We'll back all our products with our guarantee. Thanks for asking! Jay

No worries @Geelong2017, thank you for the order! Jay

Thanks Rob, most appreciated. Jay

Sure thing @Jklaro. Just place the order online and then if you could send through a direct message with your order number, Vanessa will…

@Jklaro I'd suggest opting for the flavours with the least amount of flavouring which would be Melon milk, Iced chai latte, Banana,…

Thanks for asking @Jklaro We source our flavouring from flavour houses who develop and produce the flavours for us. Each flavour is quite…

@Damonator84 @ausremi - I will be stressing this one with our team. This has come up almost every deal since we discontinued the old stevia…

Thanks for the insight and feedback @scradley, I appreciate you sharing this feedback and especially on the Smooth Milk Chocolate. We will…

Thanks for the new order @Misogi Kumagawa, I do appreciate the ongoing support. That feedback is great and I have taken note about this to…

Thanks so much for the support @KeysAU! Jay

Thank you for the order @lord spice! Jay