gotyourback » user profile
Role | Store Account |
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Member Since | 14/03/2018 |
Last Seen | Hidden |
Badges | 140 4 |
Location | Sydney |
Website | www.shopback.com.au |
Social | |
Store Reps |
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Recent Activities
gotyourback replied to kurobear on [StG, BoM, BSA] eBay Australia: 10% Bank Bonus Cashback ($20 Cap Per Transaction) @ ShopBack
Hey @kurobear! Missing Bank bonuses are no fun. Don't worry, I'm happy to look into this with you. Just send me a DM and we'll get things…
Hey mate! No news yet, but I'll bug them again for an update. Stay tuned, and thanks for being patient!
gotyourback replied to upupandaway on [StG, BoM, BSA] eBay Australia: 10% Bank Bonus Cashback ($20 Cap Per Transaction) @ ShopBack
Hey everyone! I'm still digging into this for you, but haven't heard back from the team yet. No worries, I'll keep following up and let you…
gotyourback replied to hamalalala on Bonus $2.50 Cashback with $10 Spend at Any Online Store (Opt-in Required, 6000 Rewards) @ ShopBack
Thanks @hamalalala for flagging! Will look into this via DM
gotyourback replied to trixieb on Boost Mobile: $2 Bonus Cashback (2,500 Rewards, Activation Required) @ ShopBack
Hey @trixieb! Just a heads up about Boost Mobile Cashback. It usually tracks within 2 days of your purchase, so keep an eye on your account…
gotyourback replied to zakarados on [StG, BoM, BSA] eBay Australia: 10% Bank Bonus Cashback ($20 Cap Per Transaction) @ ShopBack
Hey @zakarados, hold off on the dispute for now! Our team is already on the case investigating this issue. We'll keep you posted!
gotyourback replied to cynical17 on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
Hey @cynical17, can you drop us a DM with all the details to checked further on this?
gotyourback replied to King Tightarse on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
Hey there! Heads up that Amazon can track all the gift cards you use and where they came from. Each gift card has a code or number that…
gotyourback replied to cynical17 on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
Hey @cynical17! You got it! We're on the case investigating this issue as it impacted few users. Don't worry, I'll keep you all in the loop…
gotyourback replied to Kathiepink on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
Hey @Kathiepink could you drop us a DM so we could look into this for you
gotyourback replied to NotBritishorUK on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
Hey @NotBritishorUK, using a Gift Card as part of the payment is eligible for Cashback as long as the Gift Card used is purchased through…
gotyourback replied to Kathiepink on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
@Kathiepink yes since the GC was purchased from ShopBack, you should be eligible for both Cashback and St. George Bonus
gotyourback replied to Repstar on Bonus $2.50 Cashback with $10 Spend at Any Online Store (Opt-in Required, 6000 Rewards) @ ShopBack
Unfortunately no, but specifically for this situation (AmazonCashback) only applies to gift cards you buy through ShopBack (app or…
gotyourback replied to Kathiepink on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
Hey @cynical17 @Kathiepink Just a heads up about gift cards and Cashback. You can only score that sweet Cashback on gift cards you buy…
gotyourback replied to roguej on Bonus $2.50 Cashback with $10 Spend at Any Online Store (Opt-in Required, 6000 Rewards) @ ShopBack
@roguej Could you also drop us a DM with your account details for me to follow up with the team too
gotyourback replied to Qwerty50114 on Bonus $2.50 Cashback with $10 Spend at Any Online Store (Opt-in Required, 6000 Rewards) @ ShopBack
Hey @Qwerty50114 could you drop us a DM with the screenshot of the challenge and all the details for me to double check on this
gotyourback replied to littlesoldier on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, Coles 10%/$25, Big W 20%/$20, Chemist Warehouse 20%/$15 @ ShopBack
You got it! We're on the case investigating this issue. Don't worry, I'll keep you all in the loop with updates ASAP!
gotyourback commented on [StG, BoM, BSA] eBay Australia: 10% Bank Bonus Cashback ($20 Cap Per Transaction) @ ShopBack
Hey folks! Just wanted to say we hear you loud and clear about the issues with the rejected Bank bonuses and the eBay Cashback. Our team is…
gotyourback replied to Repstar on Bonus $2.50 Cashback with $10 Spend at Any Online Store (Opt-in Required, 6000 Rewards) @ ShopBack
Hey everyone! Just a quick heads up about gift cards and Cashback. You can only earn Cashback on gift cards that are sold and purchased…
gotyourback replied to roguej on Bonus $2.50 Cashback with $10 Spend at Any Online Store (Opt-in Required, 6000 Rewards) @ ShopBack
Hey @roguej! Looks like there might be some confusion about the minimum spend for the offer. It needs to be $10 before GST, delivery fees,…
Hey Folks! Just wanted to say we hear you loud and clear about the issues with Westpac & St. George bonuses and the "calculating" Cashback…
No update at the moment, sorry about that. Will keep you updated!
Hey Sorry about that! I believe there is a miscommunication between the Customer Service rep on the code advertised [PLUSW22]. Our team is…
gotyourback replied to King Tightarse on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, BWS 15%/$20, Myer 15%/$25 @ ShopBack
Thanks for flagging! Will take a look on it
Hey @superbass thanks for flagging this! We're definitely seeing this issue of Rejected and "Calculating" Cashback for some users, and our…
gotyourback replied to superbass on [StG, BoM, BSA] Bank Bonus Cashback/Cap: Amazon 10%/$20, BWS 15%/$20, Myer 15%/$25 @ ShopBack
Hey there! Sorry about that. Missing Cashback as well as bank bonuses are no fun. I can't fix it directly here in the comments, but our…
gotyourback replied to t0087669 on [StG, BoM, BSA] eBay Australia: 10% Bank Bonus Cashback ($20 Cap Per Transaction) @ ShopBack
Hey @t0087669, We're aware of this issue and are already on it. No need to send in individual inquiries yet. We'll keep you posted as soon…
gotyourback replied to tripdubz on [StG, BoM, BSA] eBay Australia: 10% Bank Bonus Cashback ($20 Cap Per Transaction) @ ShopBack
Hey there @tripdubz @zakarados @nova2k, @Gazza-75 so sorry to hear about the trouble with Bank Partnership bonuses that was rejected and…
gotyourback commented on Boost Mobile: $15 Cashback on $15 (Was $35) 45GB 28-Day SIM Delivered @ Shopback
Hey Hey! Thanks for informing on this! We've looped in the right folks and are working with the merchant to get this late validation issue…
Hey @trixieb, could you drop us a DM with all the screenshots and details for us to look into this?
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