gotyourback » user profile

Role Store Account
Member Since 14/03/2018
Last Seen Hidden
Badges 140 4
Location Sydney
Website www.shopback.com.au
Social
Store Reps

Recent Activities

Hey @kurobear! Missing Bank bonuses are no fun. Don't worry, I'm happy to look into this with you. Just send me a DM and we'll get things…
14/05/2024 - 09:47
Hey mate! No news yet, but I'll bug them again for an update. Stay tuned, and thanks for being patient!
13/05/2024 - 09:46
Hey everyone! I'm still digging into this for you, but haven't heard back from the team yet. No worries, I'll keep following up and let you…
13/05/2024 - 09:45
Thanks @hamalalala for flagging! Will look into this via DM
09/05/2024 - 12:15
Hey @trixieb! Just a heads up about Boost Mobile Cashback. It usually tracks within 2 days of your purchase, so keep an eye on your account…
08/05/2024 - 17:43
Hey @zakarados, hold off on the dispute for now! Our team is already on the case investigating this issue. We'll keep you posted!
08/05/2024 - 16:17
Hey @cynical17, can you drop us a DM with all the details to checked further on this?
08/05/2024 - 16:14
Hey there! Heads up that Amazon can track all the gift cards you use and where they came from. Each gift card has a code or number that…
08/05/2024 - 11:13
Hey @cynical17! You got it! We're on the case investigating this issue as it impacted few users. Don't worry, I'll keep you all in the loop…
08/05/2024 - 10:57
Hey @Kathiepink could you drop us a DM so we could look into this for you
08/05/2024 - 10:04
Hey @NotBritishorUK, using a Gift Card as part of the payment is eligible for Cashback as long as the Gift Card used is purchased through…
08/05/2024 - 10:00
@Kathiepink yes since the GC was purchased from ShopBack, you should be eligible for both Cashback and St. George Bonus
07/05/2024 - 14:35
Unfortunately no, but specifically for this situation (AmazonCashback) only applies to gift cards you buy through ShopBack (app or…
07/05/2024 - 14:32
Hey @cynical17 @Kathiepink Just a heads up about gift cards and Cashback. You can only score that sweet Cashback on gift cards you buy…
07/05/2024 - 14:25
@roguej Could you also drop us a DM with your account details for me to follow up with the team too
07/05/2024 - 11:42
Hey @Qwerty50114 could you drop us a DM with the screenshot of the challenge and all the details for me to double check on this
07/05/2024 - 10:50
You got it! We're on the case investigating this issue. Don't worry, I'll keep you all in the loop with updates ASAP!
07/05/2024 - 10:27
Hey folks! Just wanted to say we hear you loud and clear about the issues with the rejected Bank bonuses and the eBay Cashback. Our team is…
07/05/2024 - 10:22
Hey everyone! Just a quick heads up about gift cards and Cashback. You can only earn Cashback on gift cards that are sold and purchased…
07/05/2024 - 10:18
Hey @roguej! Looks like there might be some confusion about the minimum spend for the offer. It needs to be $10 before GST, delivery fees,…
07/05/2024 - 10:12
Hey Folks! Just wanted to say we hear you loud and clear about the issues with Westpac & St. George bonuses and the "calculating" Cashback…
07/05/2024 - 09:57
No update at the moment, sorry about that. Will keep you updated!
07/05/2024 - 09:54
Hey Sorry about that! I believe there is a miscommunication between the Customer Service rep on the code advertised [PLUSW22]. Our team is…
07/05/2024 - 09:53
Thanks for flagging! Will take a look on it
07/05/2024 - 09:50
Hey @superbass thanks for flagging this! We're definitely seeing this issue of Rejected and "Calculating" Cashback for some users, and our…
07/05/2024 - 09:46
Hey there! Sorry about that. Missing Cashback as well as bank bonuses are no fun. I can't fix it directly here in the comments, but our…
06/05/2024 - 17:49
Hey @t0087669, We're aware of this issue and are already on it. No need to send in individual inquiries yet. We'll keep you posted as soon…
06/05/2024 - 12:38
Hey there @tripdubz @zakarados @nova2k, @Gazza-75 so sorry to hear about the trouble with Bank Partnership bonuses that was rejected and…
06/05/2024 - 11:03
Hey Hey! Thanks for informing on this! We've looped in the right folks and are working with the merchant to get this late validation issue…
06/05/2024 - 10:53
Hey @trixieb, could you drop us a DM with all the screenshots and details for us to look into this?
06/05/2024 - 10:26
Loading...