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Vaya 4G Plans - 20% Discount until 30 April

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Vaya 4G Plans - 20% Discount until 30 April
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aton on 08/04/2013 - 22:05 vaya.net.au (5670 clicks)
Last edited 09/04/2013 - 12:15

Vaya has just moved from their great value 3G plans to newer 4G plans which were more expensive for the same value. However, they currently have 20% off, which makes it just marginally worse value than their really good value 3G plans, and you get 4G speeds. eg their old $17 plan which would've been my preferred plan had $700 of talk/text, unlimited standard SMS and 2GB data. The new $22 plan is now $17.60, and offers $650 worth of talk/text, unlimited standard SMS and 1.5GB data.

It sounds like the 20% off is valid for the full 24 month contract, the way I read this footnote: "20% OFF
-** Valid for applications from new customers received from the 8th April 2013. Valid until the 30 April 2013. Not available to customers with a connected service as of the 8th April 2013. The life of a plan is 24 months. 20% off valid for your plan access fee only and discounted for a total of 24 months."

I think it means that if someone applied before the 8th, but was connected from the 8th, they are not eligible for the discount. Do you agree? Someone could check with Vaya, if they want more clarification.

Vaya currently have a better reputation than Amaysim, and provides 4G vs the Kogans and Aldis, and is much cheaper than Boost 4G.

edit: They changed the condition on the 9th of April. It now states: "20% OFF
** Valid only for applications from new customers received from the 8th April 2013 onwards. Not available to existing customers with a service already connected prior to the 8th April 2013. The 20% off is valid on your plan access fee only and it applied as a monthly discount off your plans access fee for a maximum of the next 24 monthly invoices, the promotional discount is valid for both month to month and 24 month contract options."
So, it seems they have taken off an expiry date, which might mean they could take it off anytime. Also, they have clarified that it is now available on month to month signups too (it wasn't clear before).

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  • BluBoy on 08/04/2013 - 22:16
    +2

    Would be very tempted if there wasn't a 24 month contract involved!
    These guys haven't even been around that long!

    • gimme on 09/04/2013 - 07:57
      +1

      There's no 24 months contract. The discount is valid for 24months.

    • Gavman on 09/04/2013 - 08:24
      +3

      20% OFF
      ** Valid only for applications from new customers received from the 8th April 2013 onwards. Not available to existing customers with a service already connected prior to the 8th April 2013. The 20% off is valid on your plan access fee only and it applied as a monthly discount off your plans access fee for a maximum of the next 24 monthly invoices, the promotional discount is valid for both month to month and 24 month contract options.

  • dan76n on 08/04/2013 - 22:16

    I was looking at Vaya before their new pricing.
    Is Live Connected pretty much the same quality as Vaya? Their $17 plan seems a little bit better if your not after 4g.

    • SmiTTy on 09/04/2013 - 05:54

      Pretty much - they're both on Optus network.

      When you go overseas, LC act as an answering service, with a $100 bond (from memory)
      Vaya will enable your global roaming for a $200 bond

      I've had LOTS of trouble getting my bond back from vaya, but eventually did.

  • get-innocuous on 08/04/2013 - 22:17
    +2

    I switched to Vaya recently and it's been great.

  • terahammer on 08/04/2013 - 22:19
    +10

    "Vaya You can be on month to month or 24 month
    Like · Reply · about an hour ago

    Vaya This promotion is valid for both connection option.
    Like · Reply · about an hour ago"

    source: fb post

    im guessing it works for month to month as well

    • Steptoe on 08/04/2013 - 22:26

      …or for just a month on month-to-month

  • Elijha on 08/04/2013 - 22:20

    What network are they reselling.. Optus or Telstra?

    • Steptoe on 08/04/2013 - 22:27
      +3

      Optus

  • ericeric on 08/04/2013 - 22:21

    looks like the mms is not included of the unlimited plan and is charged 55c each on top, so send 100 mms / photos a month will cost $55! wth!

    • terahammer on 08/04/2013 - 22:26

      edit: cleared

      • Rumbaar on 09/04/2013 - 08:03

        For the 'Vaya' dollars, how much is included on the $45 plan then? As I too see MMS as on and above any base plan payment.

        MMS additional costs is currently one of the reasons I'm hesitant to go with Vaya. Some phones automatically convert SMS's -> MMS.

    • justtoreply on 09/04/2013 - 11:05
      +1

      Stop sexting.

      • Rumbaar on 09/04/2013 - 11:21

        Was your mouth!

        • Utopian on 09/04/2013 - 15:01
          +3

          Whose mouth is it now?

    • hutsy on 09/04/2013 - 11:54
      +1

      I don't know why nzcoops was down voted? The MMS are included in the monthly credit. If you read the "critical information summary" it states:
      What's included in standard credit:
      Standard credit includes calls and SMS to Australian mobile and fixed line numbers including 13, 1300 and 1800 numbers. It also includes MMS, Video Calling, Voicemail and SMS to International phones.

      The wording is the same on all plans except the 'Power Plan 45', which doesn't mention MMS specifically but does refference an 'IFair use policy' which I haven't bothered looking into further.

      edit: oh, you were talking specifically about the 'Power Plan 45'…. my bad.

      • Rumbaar on 09/04/2013 - 15:49

        Yeah, I ended up ringing them. They were a little lost, but the guy [based in the US] went away and came back to tell me MMS is included. I said the site and details do not make it clear and they should fix it.

  • ericeric on 08/04/2013 - 22:39
    +2

    no cap value for unlimited plan, and mms cost 55c, vaya is a bit tricky this time.

    • Rumbaar on 09/04/2013 - 08:04
      +1

      I asked this in the Whirlpool thread also, never got an official response. Also costs $1 to pay via bPay and even more via other methods.

      • justtoreply on 09/04/2013 - 11:06

        Direct debit from credit card is free.

  • su27km on 08/04/2013 - 22:57
    +1

    is international call include?

    • lint on 09/04/2013 - 09:08

      I'd like to know this as well. Their old plans included international calls, IIRC.

      • mo danish on 09/04/2013 - 13:25

        No it's not. If you read the critical information summary pdf it tells you what all is not included in the standard credit.

  • hilarious on 08/04/2013 - 22:59

    do they still have the $11 3G plan?

    • No ONE on 08/04/2013 - 23:24
      +1

      I was looking for that as well. Couldn't find it anywhere on their website

    • Bargain4U on 09/04/2013 - 00:06
      +2

      Not for new customers!

  • [Deactivated] on 08/04/2013 - 23:03
    -3

    Optus' 3G SIMs are now also 4G compatible and blows away resellers in value
    https://www.optus.com.au/shop/broadband/modemsandtablets/byo…

    Source: Bought one today, was told it is 4G compatible and the welcome pack says it's a 3G/4G SIM.

    • jdr on 08/04/2013 - 23:19
      +3

      The SIM plans you've linked to are data only as far as I can tell. That's not the same as the product in this offer.

      • [Deactivated] on 08/04/2013 - 23:24

        Ahh good pick up.

  • UnrealMacaw on 08/04/2013 - 23:14

    What Boost 4g?? I recently switched from Vaya to Boost and I am much happier with the reception (and service). Would Optus 4g solve the reception problem?

    • justcallmeboss on 08/04/2013 - 23:16

      I think Boost is Telstra?

    • jlogic on 08/04/2013 - 23:19
      +2

      Depends where you are I gather. I have access to an Optus 4G service and so far it has had signal whereas my Optus 3G has hardly any signal.

      I wouldn't know if their cell capacity and backhaul is any good or not. Generally get congestion on my Optus service even with full signal which means the cell is congested or there isn't enough backhaul to satisfy the cell.

      Buy a prepaid SIM to test it out.

      • UnrealMacaw on 08/04/2013 - 23:25

        True - it's cheap enough to buy and test. Interesting that Optus 4g works where 3g doesn't.

        I don't think Boost has 4g yet.. not that I have a 4g phone anyway!

      • macrocephalic on 09/04/2013 - 10:57

        Yes, Optus 3G is horribly congested and pretty crap now.

  • justcallmeboss on 08/04/2013 - 23:16

    I'm currently with virgin… I know they both use the Optus network, but do they really have the same network?
    Have been eyeing Vaya for a LONG time!

    • Daniel15 on 08/04/2013 - 23:19

      I've found Virgin's call coverage to be the same as Optus, but the data network seems to be a lot worse (they use a different APN and it seems to be a lot slower at times). I switched from Virgin to TPG (an Optus reseller) and find that TPG's network seems the same as Optus in terms of coverage and download speeds.

      • jowo on 08/04/2013 - 23:44
        +1

        If you're on Virgin postpaid, you can simply change to the yesinternet (Optus) APN to avoid those problems.

        • leiiv on 09/04/2013 - 08:49

          how do you do that?

        • Daniel15 on 09/04/2013 - 14:03

          I was on prepaid so that wasn't an option for me.

    • jlogic on 08/04/2013 - 23:20

      Virgin and Vaya would use the same network as Optus 4G.

  • imket on 08/04/2013 - 23:27

    it says 20% is only if you sign 24 months. hmmm still good price tho

    • Gavman on 09/04/2013 - 08:40
      +1

      Wrong mate. Read the t&c carefully

  • m0nkeycheese on 08/04/2013 - 23:43
    +21

    Haha I commented on their facebook page that they increased the prices then had a 20% sale and they blocked me from commenting and deleted my comment.. FAIL

    • Jacku on 09/04/2013 - 07:14
      +1

      I hate these behaviours !

  • Ronnnie on 08/04/2013 - 23:59

    No optus 4g coverage where I am. Vaya is okay though, I'd stick with my woolworths plan for now. Hopefully this'll mean when there is finally 4g coverage, there will be plenty of affordable plans. :)

  • TheAviator on 09/04/2013 - 00:08
    +1

    great deal! Being on a Nexus 4 I'll be sticking with my current Vaya $11 3G plan, but hopefully this promotional pricing will become more frequent and I can make use of it with the next phone I buy.

    I do feel sorry for the early adopters of Vaya 4G though. According to their Facebook page existing customers won't get the discount

    • Falbium on 09/04/2013 - 01:23

      It wouldn't be hard to port out and back in again, plenty of time to do it. The free first month credit either covers the SIM fee or comes close to it depending on the plan one chooses. Bit of an inconvenience though.

      Lots of existing customers would rather pay full price than enter into a 24 month contract anyway, I know I would.

  • LurvinOZB on 09/04/2013 - 07:43
    +2

    Sneaky operator: paid for $200 deposit for auto roaming, asked for return of deposit well over a month on return, was told it will take up to 4 weeks, recent bill saw a credit of $200 in my monthly Vaya billing. Dodgy!

    • Spizz on 09/04/2013 - 07:55
      -5

      How is that dodgy? You knew there would be a $200 deposit for Roaming, and they have to wait to get the data back from where ever you have travelled to see if you have used the deposit. You got your money back so I fail to see the dodgy part?

      • Gavman on 09/04/2013 - 08:19
        +5

        Credit is hardly same thing. And a credit can easily be applied in hours. Returned means cash in ur bank.

        • Spizz on 09/04/2013 - 09:00

          Yikes I missed that. You are correct. It should of been credited/returned back to their Credit Card/Bank Account.

  • tanksinatra on 09/04/2013 - 07:50
    +1

    $17.60 is unbelievably good value for a decent 4G plan with 1.5GB. For example, Exetel charges $40 for the same plan! This is by far the cheapest way to get onto a 4G network, backed up by the Optus 3G network.

    Also the excess usage charges at Vaya are very low (4c/mb) and you can even buy 1GB data blocks for $7. But bear in mind that plan changes are quite limited and you CANNOT use these SIMs in a USB modem (but you CAN tether… clear as mud huh?). And you won't get any 4G reception in Canberra as Optus's network there is 2300 Mhz TDD.

  • Rumbaar on 09/04/2013 - 08:22

    Just read the Product Review link at the top, it seems a very hit and miss. With a lot of the 5 star reviews still complaining about their customer service …

    It's a shame there is so limited services available for 4G.

    • gimme on 09/04/2013 - 11:10
      +1

      I wouldn't attach too much weight to those reviews judging from the first whinger (aka reviewer) on that page. The moron hasn't even read the Terms of his plan. Also american call centre??LOL. And lastly he's whinging because they cut him off after $4000!!!

  • sunnyii on 09/04/2013 - 08:45
    -8

    Again!!! Bad service guys!! WARNING!!!

  • Majosha on 09/04/2013 - 08:51

    What's the go on activation? If I get a sim in the time specified would I need to activate it before the 30th? Can't seem to find an answer on the site.

  • gimme on 09/04/2013 - 08:51
    +1

    I'm not sure what people expect of 'cheap' providers. You'll never get great service and that's understandable. It's always about trade-offs.

    These 'cheap' Optus resellers are GREAT when they work and 'hit and miss' when you need some service.

    I've been with one for many years and NEVER had a problem. Also NEVER had to contact them for anything.

    The way I look at it, ALL providers are hit and miss with service. Even the expensive ones (e.g no shortage of complaints about Telstra). So I'd rather get the best possible deal pricewise and leave the rest to the phone gods. At least I won't be jaded if I receive poor service.

  • Dussk on 09/04/2013 - 09:58

    As an existing customer trying to upgrade to 4G, they are making it expensive. It is a $33 upgrade fee, on top of the monthly plan increase. And you can't get the free first month, or lower monthly plan cost.

    Any ideas how to port out and back in to take advantage of the new customer bonus?

    • jlogic on 09/04/2013 - 10:01

      Nickel and diming you.

  • aurotaro on 09/04/2013 - 10:27

    Looks good value, but confused a bit, do I have to sign up to a contract or can disconnect when I want to?

  • gimme on 09/04/2013 - 11:00
    +5

    There's NO contract.
    The discount is VALID for 24mths

    I think the info on the VAYA website is pretty clear.

    20% OFF
    ** Valid only for applications from new customers received from the 8th April 2013 onwards. Not available to existing customers with a service already connected prior to the 8th April 2013. The 20% off is valid on your plan access fee only and it applied as a monthly discount off your plans access fee for a maximum of the next 24 monthly invoices, the promotional discount is valid for both month to month and 24 month contract options.

    • aurotaro on 09/04/2013 - 11:39

      Thanks :)

      • aton on 09/04/2013 - 12:11
        +1

        Thanks… they added the last line, probably to avoid the confusion. It wasn't there before.

  • cloud226 on 09/04/2013 - 11:05

    where does it say promotion finishes at 30th Apr? I can only see that deadline is for "first month free access"

  • Gavman on 09/04/2013 - 12:09

    Do i get billed from the time i activate the sim or from the time i put through the order? Also when i go to sign up it asks if you want to keep my numnber.. does it port straight away or after activation when i get the simpack?

    • McFly on 10/04/2013 - 12:04

      Billing doesn't start from time of order. From memory it's from when they send the SIM (can't remember exactly - could be from activation.)
      You call them up for activation after you receive the SIM (I think you have a week to do that - that memory again!)

  • dan1985 on 09/04/2013 - 12:10

    Does anyone know if you can add the $7 gigabyte "Bolt On" at any stage, or just when you initially sign up?

    I'm currently on the TPG plan for $15, don't have a 4G phone yet but will be upgrading shortly. Considering switching now, but I'll want to upgrade to 2.5gb when I have 4g and wondering if I should bite the bullet and get the plan ($17.60) + bolt on ($7) now for $24.60, or if I can just switch plans now and get the bolt on when I get my new phone?

    • Gavman on 09/04/2013 - 12:17
      +2

      Pretty sure anytime.. online. But it expires at the end of the month

      • dan1985 on 09/04/2013 - 12:25

        Awesome - thanks!

  • francis.tks on 10/04/2013 - 09:03

    Hmmm, very tempting…. But not sure if should go with LC instead as they are almost equally as cheap from here http://www.liveconnected.com.au/mobile-plans-3g. But not as popular as this because no free 1st month.

    I am using juicedefender so my data connect and disconnect very often, just wondering for anyone, do you all feel that the data usage is alot and might exceed due to juicedefender since its charged per mb instead of kb unlike LC. Because juicedefender can easily have many session per hour.

    • francis.tks on 10/04/2013 - 09:04

      Don't want any bill shock from data.

      • aton on 10/04/2013 - 10:46

        Hmmm…. Is LC a 4G plan? This one is 4G.

        • francis.tks on 10/04/2013 - 11:15

          Hmmm, my phone is not LTE and I don't plan to change my phone anytime…. LC is not 4g.

  • McFly on 10/04/2013 - 12:14
    +1

    FYI, old plans: http://web.archive.org/web/20130120033601/http://www.vaya.ne…

    Calls were 30s increments, now 60s (same total cost.)
    Data was charged per KB, now per MB - big backwards step AFAIC.

    I'll stick with my $7 plan (no contract) - as long as they let me that is!

  • lonewolf on 24/04/2013 - 09:25

    Hey guys, have some questions. I have a 3G phone but planning on getting a 4G phone in a few months…. Also My optus contract runs out in one month (late may). I was told by Vaya that i have to apply for the plan and activate before 30th april to get the specials. Now I need to apparently port the no. straight away as well as i cant ask for a new no. and then transfer my old no. across once the optus contract is over. If i port the no. now then i presume my optus contract gets broken? which means i probably have to pay some excess amount of fees… Also If I want a micro sim later on (my phone uses a normal sim at the moment but the 4G phone will use a micro sim) then i need to pay ANOTHER 20$ for the new sim despite having paid 20$ for the standard sim initialy??? How is that right?

    Is this all right? Or do i have alternatives i can take to get around some of this?

    • andyman1908 on 26/04/2013 - 13:14

      Hey bud, I had some similiar question to you. Hopefully I'll answer them correctly.

      The 20% discount offer and free one month access expires on 30/4. They are not willing/cant extend it past that date. You will be up for termination fee (you should be able to negotiate with Optus to waive it, I did it with 4 months remaining on my Telstra contract) but make sure you do that before porting to Vaya. My Vaya port took approximately an hour to transfer across.

      The sim is the normal sized sim, but my fiance' phone is the micro sim, I just found the template online and cut it with scissors (its pretty easy if you take care). I assumed (not confirmed) they would charge you for a new sim, so cutting the sim was a chance I was willing to take. You can always get a adapter to go from micro to normal sim if you do go back in the future.

    • impoze on 02/05/2013 - 17:08

      they just extended the deal.

      @andyman1908 how did you get them to waive the termination fees early?

      • andyman1908 on 03/05/2013 - 12:38

        Yeah I saw that (here on ozb). I didn't see any mention of one free months access so I'm happy I rushed it through.

  • lonewolf on 04/05/2013 - 09:29

    I tried to ask optus to let me go, i mean i have paid up till the end anyway as its the end of the month. But they still wanted me to pay 170$ cancellation, which was ridiculous.

    Now i my contract finishes in late may, but i am overseas till 1st of june, so i want to apply for the Sim and then activate it while i am overseas but i probably wont have the sim with me as i can only order the sim after i go overseas. So How do i activate before 31st of May to get the free month etc? Do I need the sim to activate or is it just that i tell them to activate?

    • andyman1908 on 04/05/2013 - 22:07

      IIRC you need the sim number and your phone number thats it. So u may be able to explain to them to ask for that sim number over the phone.
      Dont stress too much, from what ive heard, vaya have extended the 20% off deal each month from start of the year, so chances are it'll happen again :)

  • lonewolf on 06/05/2013 - 07:26

    Anyone know when my contract with optus actually gets cancelled? As in is it when i first order the sim through Vaya and specify the no. to port, or is it only when i actually activate the sim after receiving the sim etc?

  • andyman1908 on 06/05/2013 - 10:38

    Only is effective once u activate the sim, so your safe to just order the sim anytime u like

  • andyman1908 on 06/05/2013 - 10:41

    Only is effective once u activate the sim, so your safe to just order the sim anytime u like

  • ycon on 11/05/2013 - 00:06

    This deal is still available…

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