Apple has apparently extended its warranty to 2 years

These articles talk of how Apple has quietly increased the warranty it offers on its products to 2 years. I know there was a statutory warranty Apple was forced to honour but this will surely make the process of getting warranty service less of a fight.

http://www.smh.com.au/technology/technology-news/apple-keeps…
http://www.mactalk.com.au/content/apple-australia-quietly-ex…

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Comments

  • -1

    What equates to a “reasonable” period of time is undefined in the legislation, but an example given by the Australian Competition and Consumer Commission in its warranties and refunds guide suggests that, for a product such as an expensive television, it can be up to 24 months.

    Really bad journalism here.

    Lets say you are in the market for a TV so after looking around on company X's website x.example/enviromentreports/iphone/thetvmodelname/seewhatIdidthere/ you see predictions and in the uber fine grey-on-grey print "power consumption projections assume a 3 year lifespan…."

    Now aside from the fact that "journalist" Y thinks it should be 2 years. I put that it would be reasonable to expect an iph—- company X's TV to last 3 years given they think it should. (It says so right in their report)

    An expensive enameled cast iron pan should last at least 25 years, I have one that is still in near new condition and is 49 years old (used daily).

    Back-to-back aircon 10ish years.

    Smoke alarm 10 years (depending on model)

    Water filter for coffee machine ~2 months.
    I could go on and on.. but saying 2 years for everything is crap.


    FYI though: Apple has so far has always honoured the consumer guarantee for me.

    • Not sure what you're on about here, he states that its his interpretation of an example given in an ACCC document, which he has referenced, which has an example about and expensive TV, not a cast iron pan or a coffee filter.

  • It would be nice to see something a little more official on this.

  • What I would like to know is do people who hold AppleCare now get 3 years warranty?

    • Probably. But they would also keep that under wraps too…
      Keep the product cycle churning!

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