Fitbit Shutting down Google Assistant on Versa 3 and Sense

highon2str on 22/03/2025 - 08:46

Got an email from fitbit saying that Versa 3 and Sense users will soon no longer have access to Google Assistant!

Held out for the longest time as a Versa 3 user, didn't upgrade to the Sense 2 because it didn't have Google Assistant (though it did have Alexa). We have many home integrations and automations set up with assistant.

Regardless of which previous model device we have, it now looks like we're going to lose Assistant either way!

I wonder if we can take our old devices back to where we got them from for a refund, if they are no longer fit for purpose. 🤔

You are receiving this email to let you know about an upcoming change to your Fitbit Sense and/or Versa 3.

Over the next few weeks we will be progressively phasing out Google Assistant on your Fitbit device. You can learn more about this process here. This change means that Google Assistant voice control for activities will no longer be available on your Fitbit device.

We understand that changes can be disruptive, and we appreciate your understanding as we work to deliver the best possible Fitbit experience. We remain committed to continuously improving your Fitbit app and developing exciting new features.

If you’d like to learn more about using other voice assistants on your Fitbit device, please visit our helpful guide here. If you have any questions or need assistance, our support team is ready to help. Please remember that you can manage your Fitbit account at any time. If you wish to delete your account or service you can find instructions here, or if you need support, you can contact us. Please be aware that deleting your account will permanently remove all your Fitbit data.

Thank you for being a valued Fitbit user.

The Fitbit Team

Nothing in this communication affects any rights you may have under the Australian Consumer Law.

Electrical & Electronics Activity Tracker Fitbit Smartwatch

Comments

  • skid on 22/03/2025 - 09:22
    +4

    Fitbit died when Google took it over. Providing instructions on how to delete your Fitbit account confirms that.

  • Kill Joy on 22/03/2025 - 10:49

    How can they be

    progressively phasing out Google Assistant on your Fitbit device

    While in the same message say

    We remain committed to continuously improving your Fitbit app and developing exciting new features.

    "Lets take away a critical feature, but dont worry we are improving your experience". What a load. Just be honest and rip the bandaid off!

    • McMaferMur on 22/03/2025 - 11:32

      Yeah same as apple, saying no charger to support environmental cause but then selling them separately at high price

      • Kill Joy on 23/03/2025 - 07:18

        I think that actually makes sense. by not packaging it, those that don't need it wont be forced to have another one they wont use. Whether they are double dipping on the price thats also a possibility however.

        Where as with fitbit its a clear contridiction of X action (remove key feature) clearly violates Y objective (continuously improving).

  • Axelstrife on 22/03/2025 - 11:33

    Luckily I did research and saw all the features google removed from fit it since they took over and decided to buy garmin 6 months ago.

  • McMaferMur on 22/03/2025 - 11:33

    I continuously heard so many bad things about fitbit, like band get damaged after few months or weeks but people keep buying them. Weird

    • Subere on 22/03/2025 - 13:04

      This is true but their customer support was good and would replace the band or the device

  • freefall101 on 22/03/2025 - 13:54

    I wonder if we can take our old devices back to where we got them from for a refund, if they are no longer fit for purpose.

    You can try, but if they say no you'll probably need to take them to court.

    Worth a shot, but it also depends how old it is. If you bought it 6 months ago I definitely would. If you bought it 4 years ago, they'll probably argue it still works and there's no guarantee a service will last forever.

    • highon2str on 22/03/2025 - 17:03

      Sounds like too much trouble already. Fitbit app has been good and it has accumulated years of data. Used to have numerous issues with the charge, ionic, versa 1, versa 3, but they were always good with it and replaced/rectified the issue. Shame that it looks like Fitbit is coming to an end.

  • dazzabozza on 22/03/2025 - 19:03

    Sole reason I bought a Fitbit Sense was for Google Assistant. I’m an Apple device
    wheelhouse tied with a Google smart ecosystem.

    Anyone know if Apple Watch can control Google smart devices yet?

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