Been using Aldi mobile the last few years as I'm not a huge user on my phone and their cheapest, smallest monthly plan met my needs. But over the last couple of years they axed the plan I'm on and then move my to the next cheapest one. Then a while later they axe that plan and move me onto a more expensive one. Now the value doesn't seem to be there. I even saw they've axed a bunch of their 365 day expiry plans.
Also I find dealing with their customer service painful. Overseas call centers with poor communication skills who are more hellbent on verifying every bit of your identity before they'll address your actual problem. When it comes to fixing the actual issue, their staff are somewhat useless and takes ages to get something sorted.
Thinking it might be time to switch because being a long time customer. Is there any other half decent providers out there who you can get a small month to month plan from?
I only need around 5gb data. I'm around wifi at work or home most of the day and don't watch videos or anything off mobile data.
I never make international calls so don't really need it. I'm mostly just calling other mobiles and the occasional landline.
Network I don't really care about as long as it's reliable.