Important Updates to Skype Paid Services (Skype's e-mail to existing Skype users, February 28 2025)
- Subscriptions & Automatic Top-Ups: Existing subscriptions will continue to automatically renew until April 3, 2025. After this, all subscriptions will be retired and no longer be available for purchase, renewal, or reactivation. Automatic top-ups will end on April 3, 2025.
- Skype Number: Your Skype Number subscription will continue to automatically renew until April 3, 2025 and will remain active until the end of your next renewal period. To port your Skype Number, please contact your new provider directly. Learn more
- Skype Manager: Skype Manager users can purchase and renew paid products, including automatic credit top-ups, until April 3, 2025. After this date, only existing credit balances can be allocated to group members for calling.
- For SMS services: SMS services will be discontinued on May 5, 2025.
- Skype Dial Pad: After May 5, 2025, the Skype Dial Pad will be available to remaining paid users from the Skype web portal and Teams, where you will continue to be able to use your subscription or Skype Credits.
- Terms of Use: Skype paid products are subject to the Microsoft Services Agreement.
The next chapter: Moving from Skype to Microsoft Teams (Microsoft 365 Blog post, February 28 2025)
The Next Chapter: From Skype to Teams video
What’s next for Skype users
During this transition period, users have a choice:
- Move to Microsoft Teams for free. Over the coming days, we will roll out the ability for Skype users to sign into Teams (free) on any supported device using their Skype credentials—starting today with those who are part of both the Teams and Skype Insider programs. By logging in to Teams with a Skype account, chats and contacts will automatically appear in the app so you can quickly pick up where you left off.
During the transition period, Teams users can call and chat with Skype users and Skype users can do the same with Teams users. This helps ensure you can stay connected with everyone, regardless of the platform you’re using during this transition.
- Export your Skype data. If you prefer not to migrate to Teams, you can instead export your data including chats, contacts, and call history.
Skype will remain available until May 5, 2025, giving users time to explore Teams and decide on the option that works best for them.
How to get started with Teams for free
Moving to Teams is simple and doesn’t prevent you from also continuing to use Skype during the transition period.
Here’s how to get started:
- Download Teams on your device from the official Microsoft Teams website.
- Log in with your Skype credentials.
- Start using Teams with all your Skype chats and contacts ready to go.
To assist in this transition, we’ve prepared a step-by-step guide to help get started with Teams and make the most of its features.
Changes to Skype paid offerings
Moving forward, we will no longer offer paid Skype features to new customers, including Skype Credit and subscriptions that allow you to make and receive international and domestic calls. Current Skype subscription users can continue to use their Skype Credits and subscriptions until the end of their next renewal period. Skype Credit users can also continue to use their remaining Skype Credit. After May 5, 2025, the Skype Dial Pad will be available to remaining paid users from the Skype web portal and within Teams.
Related articles
- Microsoft is shutting down Skype in favor of Teams (TheVerge - Feb 28 2025)
- On May 5, Microsoft’s Skype will shut down for good (Ars Technica - Feb 28 2025)
TIL that people still use Skype.