I need help. I'm trying to trade in my Samsung phone with asurion however they only accept drivers license or passport to verify and i only have a government issued photo ID card.
Has anybody had the same issues? I went into the FAQ and it states other forms of ID can be used when the person doesnt have a driver's licence but I can't figure out how to do it it just keeps saying ID invalid.
I've tried calling Samsung and Asurion and neither seem to know there own policies or terms and conditions and keep referring me back to the other
Get someone elses id.