- Cashback is ineligible on use of any codes not approved and posted by TopCashback.
- Cashback is ineligible on use of gift cards for payment and/or purchase of gift cards.
- Cashback is ineligible on purchases made via the retailer's mobile app.
- Cashback is eligible on the base fare component only for flights and excludes all taxes & levies. Cashback is ineligible on children & infant tickets.
- Cashback is ineligible on use of any codes not approved and posted by TopCashback.
- Cashback is ineligible on use of gift cards for payment and/or purchase of gift cards.
- Cashback is ineligible on purchases made via the retailer's mobile app.
- Cashback is calculated based on the amount paid online at the time of booking. If you choose to pay the final amount at the hotel, cashback will be adjusted up to 20 weeks after consumption of the booking has been validated by the retailer.
- Trip.com trades in US dollars meaning the purchase amount and the cashback amount tracked may vary due to conversion rates.
- Note that cashback approval may take longer than usual if choosing to pay at the hotel rather than at time of booking.
What else is essential
- Engaging with plugins such as Honey, AdBlock, uBlock, Pi-hole, VPNs, and browsers such as Brave may prevent your order from tracking.
- You must always return to TopCashback and click the pink cashback button through to the retailer's website for each new transaction. Ensure the TopCashback link is the last one used to visit the retailer's website prior to completing your purchase.
- Any accounts that engage in fraudulent orders/activities to game/cheat the cashback system will be banned and cashback forfeited.
Good to know
- Most retailers calculate cashback based on purchase amount excluding GST, other taxes, and delivery fees. Your cashback may report lower than expected due to this.
- If an order is cancelled / returned / exchanged / modified, it will no longer be eligible for cashback and will be declined in your account.
What to do and when
- Missing cashback claims must be lodged within 100 days of purchase.
