Bought a Charger from Wireless1 and It Stopped Working

brandonkim on 04/02/2025 - 20:43
Last edited 04/02/2025 - 21:52 by 2 other users

Bought a charger, it stopped working. Contacted the seller, and their responses were straight up ridiculous:

• Asked if I dropped it in water (I didn't).

• Told me if I have something else to buy, and then they'd send a replacement in one shipment.

• When I pushed for a refund or replacement, they said, 'kindly' visit their office… without saying where that is.

Are they actually serious? What's my best move?

Related Stores

Wireless 1

Bruceflix on 04/02/2025 - 20:46

+6

Someone posted here the other day saying they had closed after running off with everyone's black friday sale money
- cnut on 04/02/2025 - 22:11
  
  Yeah, their website is down and I've had no luck on the phone or email. lol
MS Paint on 04/02/2025 - 21:26

+3

What's my best move?

On
AndyC1 on 04/02/2025 - 22:10

Visit the store.
giu on 04/02/2025 - 22:16

Maybe post it on Reddit?
- giu on 04/02/2025 - 22:17
  
  Seriously though - look for someone to escalate to. If no one, credit card charge back or Fair Trading.
- kerfuffle on 04/02/2025 - 22:24
  
  +3
  
  They did
  - pegaxs on 05/02/2025 - 11:19
    
    +2
    
    WTF! Reddit gets screen shots and we get nothing…
Randxyz123 on 05/02/2025 - 02:40

+1

Can you do a charge back on your credit card?