What will stop me getting my cashback
- Purchases via the Lenovo Education Store, Outlet Store and any Employee Purchase Programs such as corporate partner stores are ineligible for cashback.
- Assisted or negotiated deals via phone/email/chat are ineligible for cashback.
- Purchases using codes imported from other sites, or clicks made from 3rd party plugins, newsletters, banners, advertising etc. are ineligible for cashback. Cashback is however eligible on codes generated officially by Lenovo on its website, even though they may not be listed on TopCashback, provided last click before purchase is from TopCashback.
- The portion of payments made using MyLenovo Rewards Points and/or any Lenovo credits are ineligible for cashback.
- Cashback is ineligible on purchase of gift cards and/or use of gift cards for payment.
- Cashback is ineligible on purchases made via the retailer's mobile app.
What else is essential
- Engaging with plugins such as Honey, AdBlock, uBlock, Pi-hole, VPNs, and browsers such as Brave may prevent your order from tracking.
- You must always return to TopCashback and click the pink cashback button through to the retailer's website for each new transaction. Ensure the TopCashback link is the last one used to visit the retailer's website prior to completing your purchase.
- Any accounts that engage in fraudulent orders/activities to game/cheat the cashback system will be banned and cashback forfeited.
Good to know
- Cashback is eligible on codes generated officially by Lenovo on its website, even though they may not be listed on TopCashback, provided last click before purchase is from TopCashback.
- Most retailers calculate cashback based on purchase amount excluding GST, other taxes, and delivery fees. Your cashback may report lower than expected due to this.
- If an order is cancelled / returned / exchanged / modified, it will no longer be eligible for cashback and will be declined in your account.
What to do and when
- Missing cashback claims must be lodged within 100 days of purchase.