Shopback Gift Cards Not Showing In App

Is anyone else not able to purchase or access giftcards in the shopback app?

I cannot click on any of the giftcards to buy and the purchased gift card section is not showing under the Account tab.

Using an android phone.

Related Stores

ShopBack AU
ShopBack AU
Third-Party

Comments

  • -2

    iOS?
    Coz it’s all working fine for me.

    • +2

      Couldn't read all 3 lines of issue huh lol

  • All fine for me here on iOS, update/reinstall app?

  • I'm on Android. Just checked and all ok here
    Try force close app first and reopen
    Is that doesn't work maybe log out, clear data, log back in
    If not then I'd reinstall app

  • +3

    @mapax - I'm confused. Is this a gift card or a cash back HS?

    • +1

      It’s a low levwl ADAGCHS as there has been no mention of declined cash back, yet…

      • +1

        That makes sense. Cheers

  • +1

    Happened to me too a few days ago. Force close and reopen app didn't work, so I deleted the app and reinstalled which did work.

  • +1

    Looks like it's working again. The Gift Card section under Account completely disappeared yesterday and has reappeared today. Thanks for your responses.

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