My Cashback for Under Armour for Black Friday Got Tracked, and Then Declined in under 1 Week

wewehalim on 07/01/2025 - 13:33

My cashback for Under Armour transaction (around 20%) for Blackfriday got tracked immediately, and then declined immediately in under 1 week. I have used CR couple of times and have no issue with getting the cashback so I know what I am doing.

I have raised this issue to cashreward, it took ages for them to reply.
After 2 email changes, they started investigated and escalate to Under Armour.
Finally, a reply email come today, CR said "they did everything they could to obtain cashback, but UA has reported to CR that UA have not been attributed to your purchase, which means that another marketing channel has received commission for the sale instead of CR. Unfortunately, CR has not received any payment that can be passed to you"

How is this possible? I did not use any other cashback or additional tracker on my device.
can CR / UA provide definite proof for this?

Does anyone has this problem before? Thank you

General Discussion Cashback

Related Stores

Cashrewards
Cashrewards
Third-Party
Under Armour Australia
Under Armour Australia

Comments

  • Duckie2hh on 07/01/2025 - 13:58

    Oh well…

  • blitz on 07/01/2025 - 14:16
    -1

    ADACBHS

  • justdigi on 07/01/2025 - 14:24
    +6

    Do you have the honey extension installed?

    • Chandler on 07/01/2025 - 16:27
      +1

      Oh honey, tell me what's wrong?

    • wewehalim on 07/01/2025 - 17:21

      No i don't. this is a new laptop and i dont have add on installed.
      in fact, I use cashreward for Skechers purchase during the same black friday and it went through fine (cashback has been approved).

  • Xyzzy on 07/01/2025 - 14:41

    Does anyone has this problem before?

    You must be new here.

  • HamBoi69 on 07/01/2025 - 14:53

    another marketing channel has received commission for the sale instead of CR.

    Sounds sticky….

    Sounds like OP used Honey….

    • wewehalim on 07/01/2025 - 17:21

      No i am not. I use a new laptop and no add on has been installed
      in fact, I use cashreward for Skechers purchase during the same black friday and it went through fine (cashback has been approved).

      • iguana on 07/01/2025 - 18:17

        Which browser were you using?

        • wewehalim on 08/01/2025 - 21:31

          microsoft edge

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