Hi guys massive issue I'm so upset.
I have a limited edition new 3DS XL console I sent for repairs with EB Games. Just for screens they were yellowed. Now it's fully dead when I picked it up, they stated unrepairable and no power. They broke the console. I have pictures of it working and of the issues I wanted fix, just the screens. What can I do this is worth $400 second hand on Ebay, can't even buy these anymore.
Anyone else have this issue before with EB Games, what happened?
There was a line of 3DS called "New 3DS". Very confusing I know.
Yes. now its fully DEAD. they broke it. and trying to brush it off, they are keeping it and calling around to figure out what to do, just worried they will replace it with a normal model or not do anything at all and try blame it on me. they could replace the motherboard or something.
Just gather as much proof as you can of it's pre repair status and contact your state consumer affairs and start a complaint with the end aim of you getting it fully fixed back to it's operating condition, or the value to purchase a suitable second hand replacement. Make those terms as non-negotiable as you can. Also contact their head office and vent that this is what you want.
And/or accurate online reviews everywhere you can.
Didn't know EB Games did repairs at all, let alone for New 3DS XL.
The margins for repairs seem to be pretty decent (scroll down): https://www.ebgames.com.au/reboot
Even Officeworks are getting in on the repair services: https://www.officeworks.com.au/services/geeks2u
OP has had so many issues and misfortunes related to tech, unclear if super unlucky or user error at times.
Yeah they do for controllers as well, I think ps4 was $39
Ask them if they will swap it for a working one and just switch the shell. I imagine the shell is what makes it limited edition
mate, google and a sense of self satisfaction (no!!) of doing a self will enable you to avoid clowns that think they can repair tech and charge for damages caused.
ive started to all my tech repair and if in doubt i tend to youttube/ google aids when in a pinch.
Doesn't sound new?
Fully working with non-yellowed screens?