Hi all, I was recently gifted a Casio MW620H-3A ($90) which was bought from Prouds.
It wasn't really my style so with the receipt, I exchanged it for a Casio AQ 800 ($150) the next day and paid the difference.
I now noticed however that it could be found for cheaper online. So now I'm wondering if I could possibly get a full refund on the AQ 800? The new receipt just says it was paid for with cash and eftpos, which makes me think I could.
Any info would be very appreciated thanks!
Yeah exchange again or store credit is the likely outcome, just go in and take to them.
Their website is quite clear…
https://www.prouds.com.au/returns-policy
If any goods are faulty we will meet our statutory obligations to provide a remedy, however, Prouds The Jewellers is not required to provide a refund if you change your mind about a particular purchase, so please choose carefully.
If you've made a purchase from our website for yourself or as a gift and need to return the product, we will exchange the item for another product(s) or a Prouds The Jewellers gift card if returned within 30 days of dispatch
"I now noticed however that it could be found for cheaper online."
How much cheaper?
Appears to be about $50 or so on Dick Smith. Which id argue is a pretty decent saving worth trying for as it’s less than the $60 or so OP put in to upgrade.
Yeah could use the store credit for something else but may be stuck with it for a while
They don't have to give you a refund for a change of mind and I doubt they will.
Edit: Maybe you could get store credit.