Pump Dryers Suck

Upgraded to a pump dryer.

Clothes smell damp after complete dry cycle. Need to hand them up in the sun to get them bone dry and smelling fresh. It's a real shame. Probably go back to a traditional dryer in rainy weather. Only benefit is reduced power consumption and reduction of humidity in the laundry.

Has anyone experienced this problem?

Comments

  • +16

    My heat pump dryer works perfectly. Maybe you got a dud?

  • +16

    Pump dryers suck

    Are you confusing your dryer with your vacuum?

  • +3

    Mine works perfectly fine and have no issues with my clothes smelling. Had two heat pump dryers and been fine.

  • smell damp

    Does it FEEL damp though? If yes… the sensor might be on the fritz or need to ensure the program is set so it makes it more dry (I usually set it to max setting).

    And how’s the airflow in the laundry?

  • +10

    Have you emptied the water tank, or checked the waste water hose is connected properly? Have you cleaned the filter after each load?

    • +4

      These steps are essential. Cheers

  • +3

    Had one for years, works perfectly. Faulty unit or user error, not a fundamental flaw in the technology.

  • +10

    Might be filling it too full? gotta leave at least 1/3 of the drum empty for correct tumbling. They do take substantially longer than traditional dryers but are much more energy efficient and more gentle on synthetics.

    • Was talking about this today actually. How much more efficient are they if they have to run 2-3 times longer than a normal dryer? Also if it's only used during inclement weather I doubt the yearly cost would be that much different. For someone who uses them all the time it might be?

      • We use a heat pump dryer for all our laundry and run an average 5 loads a week. Surprisingly they don’t cost much to run at all. Our first heat pump was a 6 star model and current is a 10 star model. Based on the minimal electric consumption, I had decided to just use the dryer full time. Saves me the time and effort to hang dry everything.

        • 'Why did you get rid of the first one, and what make.model are you using now?

          • @EightImmortals: The old machine and dryer were working perfectly fine, but we moved into our new build in June and wanted new appliances in the house. Took the opportunity to upgrade to larger capacity/more energy efficient models at the same time.

            Both old and current models are Miele machines. Would highly recommend them.

      • +1

        Heat pump dryers are superior in every way except price, weight and duration of cycle.

        I didn't try to justify the additional cost on electricity savings. Just that fact that they don't require venting and don't make the laundry hot and damp was enough for me.

      • How much more efficient are they if they have to run 2-3 times longer than a normal dryer?

        Efficiency is detemined by power usage, not time. A low-powered appliance running for longer can use less energy than a high-powered appliance running for a shorter time.

        Heat pumps are more efficient than resistive heaters; that's why a reverse-cycle air conditioner is cheaper to run than a cheap heater fan. A traditional dryer is a heater fan in a box, a heat pump dryer is like a reverse-cycle air conditioner in a box.

        • Maybe. I was reading on another forum where a guy puta meter on his PD and the usage was about the same as his normal dryer. And then if they only last 3-4 years as seems to be the case in a lot of them (mine included), and they cost a lot more than a regular dryer that lasts longer then the cost of replacing/repairing the unit would outstrip any power savings. Yes there are some folk out there who have had no issues for 10 years or so but as the tech said the other day, "It's the luck of the draw". :)

          • @EightImmortals:

            I was reading on another forum where a guy puta meter on his PD and the usage was about the same as his normal dryer.

            It depends on the load. The larger the load the bigger the difference will be.

            And then if they only last 3-4 years as seems to be the case in a lot of them (mine included)
            Yes there are some folk out there who have had no issues for 10 years or so but as the tech said the other day, "It's the luck of the draw". :)

            Yup, you just happened to draw the short straw this time. It doesn't mean the majority of others did too though.

            People whose dryers work for 10 years typically don't bother looking for a forum to write a post simply saying "My dryer has been working fine for the past 10 years". They just use their dryer and nobody hears about it.

            But if it dies after 3 years, they'll be understandably annoyed and will want to tell everyone how bad it was.

            As a result you will tend to hear more complaints than praises online, especially with boring products like dryers as opposed to tech devices that have rabid fan bases, because the people who have been inconvenienced will of course make more noise. The vocal minority does not always represent the silent majority though.

    • +1

      This
      When we first got a pump we were over filling it
      Eg a family worth of bath sheets and also should have tried different programme settings

  • +2

    Mine worked fine for 3 1/2 years and just died. Had the tech out here yesterday, $180 bux later the tank level sensor is rooted and it's part of the lower pump assy. Waiting on a quote to fix it. I asked them what's a good brand and they told they all have their issues an d no one brand is better than another when it comes to these things. Though you might get a good one but it's the luck of the draw. If the price is ludicrous I might just get a normal vented drier and run a hose out the window.

  • +2

    No problem with mine. Either your model sucks, or skill issue.

  • what make and model?

  • Had a Samsung heat pump AI dryer for a few years and it is great. It struggles with drying large double sheets when they just ball up, but it just needs a while hung out. I pair it with a dehumidifier on a timer in the laundry. Both drain to the laundry sink.
    Do you regularly clean the filters and the condenser coils?

    • Do you regularly clean the filters and the condenser coils?

      This. I have a Samsung dryer too and I clean the element after every load. Don't have an issue of damp or smell.

    • I use the wool dryer balls and I find that it helps with the large sheets in the dryer.

    • -3

      I pair it with a dehumidifier on a timer in the laundry

      What, you just pump the moisture laden air out into the laundry? Then expect the drier to be able to keep pumping more moisture out into already moisture laden air? That's like running an evaporative cooler in high humidity.

      • +1

        I think OP is saying their dryer struggles with large double sheets so instead of using the dryer they just hang it up and turn a dehumidifier on.

      • +2

        My wife has lots of clothes that cannot go in the dryer. So they get hung out in the laundry, and the dehumidifier comes on when there is cheaper power.

        The Samsung heat pump dryer has no hot air output. It has a pipe at the back plus a removable tank. I just have the pipe draining over to the laundry sink.

        So both the dehumidifier and the heat pump put their condensate through pipes to the laundry sink.

        Means that the laundry is fairly quick because many of them go onto hangers in the laundry and then are easy to take off and take to the closet once dry.

  • Did you buy a dodgy brand?

  • +2

    Yeh nah, not sure that’s happening with yours but that’s definitely not what my experience is.

  • +3

    Been using heat pump dryers for over 8 years. Two different models but same make, with no issues. We don’t hang dry at all and never had our clothes come out damp. I run an average of 5 loads a week in our heat pump. So would say u either got a dodgy dryer or you are not using it right. Very happy with ours and would never imagine going back to a traditional one.

  • +1

    Upgraded to a pump dryer.

    3 pumps and its done? hmmm I can see your problem.

    What heat pump dryer did you get, what setting are you running it on?

    As millions are sold and most seem happy with them.

  • +1

    We set our cheap one to 'extra', regular setting doesn't quite cut it.

  • +2

    My heat pump dryer works like a champ. Perhaps read the manual, there may be different dryness levels that are selectable.

  • +2

    No dampness problems with my Samsung heat pump dryer. It's soo much quieter than my old standard dryer and doesn't throw lint everywhere.

  • Upgraded to a pump dryer.

    There is your problem right there. You are missing the heat from your pump dryer.

    Seriously, no mention of brand and model number, and you expect our help?

  • +2

    Most heat pump dryers have a timed cycle - use it.

  • You bought a dog.

    Heat pump dryers are absolutely amazing I'd never go back to a blower dryer.

  • I have one but rarely use it, nothing beats clothes on a line, with a bit of fresh air it's a natural deoderiser. I use a dryer while at work every other day and the clothes just always smell like dryer.

  • I hang my clothes on the line under the Australian Sun, the best dryer, very economical and excellent results every time.

    • It's also great at fading colours and degrading fabric though.

    • After getting my dryer a couple years ago, I couldn’t go back for towels. They just come out so much nicer.
      I don’t use it for clothes though

  • We love our heat pump no issues here last 4.5 years

  • The only issues I’ve had with my heat pump dryer is with sheets bunching up, but that’s more due to the single direction the barrel goes.
    When I put a load of towels in, they always come out dry.

    I know on mine it has different levels of dry for different materials. 1 to 3 with 3 being the driest.

    Have you checked the manual to make sure you’re setting the dry level correctly (if it has one).

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