Amazon.com - all international shippings delayed?

moocher on 19/12/2012 - 14:58

I was just enquiring about an order I placed on November 15 that still hasn't arrived.

The representative informed me that the

order is been delayed because of the great impact the hurricane Sandy had on the carriers routes and shipping. So it is getting delayed longer than usual to be shipped out of the US.

When queried if this was all international orders, the reply was:

Correct, all the shippings were delayed since the impact was on the fulfillment centers.

Has anybody else had issues with any orders placed in November?

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Comments

  • nvox on 19/12/2012 - 16:24

    No problems here ordered (computer parts) on 23 Nov goods arrived on 5 Dec.

  • neil on 19/12/2012 - 16:41
    +1

    Sounds a bit fishy unless the warehouse that holds the movies was hit.

    I order something from Amazon.de the other day, dispatched from Carlstadt NJ ( albeit inland west of Manhattan).

    Arrived at destination and will be entered into the delivery stream after sucessful clearance   Dec 18 2012 7:56PM AU    
Exported i-Parcel and in transit to country of destination   Dec 16 2012 8:55AM Carlstadt NJ US    
Received at i-Parcel    Dec 16 2012 4:36AM Carlstadt NJ US    
Package details received electronically from Seller   Dec 11 2012 8:20PM AU

    2 days from their NJ warehouse to Australian customs.

    • moocher on 20/12/2012 - 16:37

      When I made the comment that Amazon UK ships much quicker, they told me that different Amazon international sites use different shipping partners.

  • stanas on 19/12/2012 - 18:22

    I have had no problems, standard shipping is quite slow. The last one arrived 4 days after the deadline, but I attributed that more to the Christmas increase (at customs and/or aus post with the increase in workload) rather than anything in the US.

  • ynot1985 on 19/12/2012 - 19:39

    just send them an email

    most likely they will refund your shipping or resend the item if its later than expected date

    happened to me a few times before

    but yeah, shipping is as normal

    • moocher on 19/12/2012 - 21:57

      Yeah they've refunded the shipping costs, thanks.

  • mel82 on 19/12/2012 - 19:50

    Yeh I am my order was suppose to be in on the 14th dec but still nothing. I'm starting to get nervous it won't make it in time for xmas

    • moocher on 20/12/2012 - 16:38

      You might be alright - sounds like it has been fine for most people.

  • moocher on 19/12/2012 - 21:58

    Hmm sounds like what the rep told me was inaccurate, since it seems to be ok for most orders. Thanks for all the responses.

    • fatwombat on 19/12/2012 - 22:11

      You should followup. Ask for the Tracking Number or Billway No. and check them on DHL. I just got an electrical item from Amazon yesterday, ordered last week. They are very efficient. You login to Amazon and check your Order. The tracking details should be in your email and definitely on your order. If on Amazon.com, track on DHL or DHL Global.

      • moocher on 20/12/2012 - 09:01

        There's no tracking information for my particular order, but I was given a tracking number from the rep for 'MSI', which I will call when I get a chance. Their offices were closed before.

  • exc3113nce on 20/12/2012 - 08:39

    I ordered something on the 11th, and it arrived yesterday. I was suprised, when I bought it I thought this won't be here before Christmas!

  • Gav on 20/12/2012 - 16:31

    Check who your delivery provider is. If it's MSI they're ridiculously slow. But still, if it was sent 15 Nov you should have it by now.

    • moocher on 20/12/2012 - 16:35

      Yeah it was MSI, unfortunately.

  • moocher on 29/12/2012 - 07:30

    Received item on Christmas Eve. It must have gone around the globe….

    • exc3113nce on 29/12/2012 - 08:10

      Obviously MSI had to place an order to the North Pole haha

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