PC Build Troubleshooting Help after Failed BIOS Update

rakkihizoku on 01/12/2024 - 07:53
Last edited 01/12/2024 - 13:48 by 1 other user

Hi all, Was just going to throw this one out there as I believe we've tried everything.

New PC build which was able to boot into BIOS prior to the update. During the update however, the PC froze at 82% for more than an hour. Which we thought our only course of action is to restart it. However now the CPU light is a solid red.

Troubleshooting steps we've tried:

1. Unfortunately the MB we picked doesn't have the ability to manually flash it.
2. Done a CMOS reset by removing the battery for about 10 minutes.
3. Tried booting without GPU and 1 RAM stick plugged in. Issue persists

Open to suggestions on anything else we can try, or is most likely the MB bricked?

PC Parts:
1. GPU: GeForce RTX 4080 SUPER 16G VENTUS 3X OC
2. Case: MSI MAG PANO M100R PZ White Micro ATX Case
3. Storage: Kingston KC3000 1 TB
4. MB: MSI B760M Mortar Max WIFI DDR5 Motherboard
5. CPU Cooler: MSI MAG CORELIQUID E240 WHITE CPU Cooler
6. PSU: MSI MAG A850GL PCIE5 850W White Power Supply
7. RAM: Corsair VENGEANCE RGB White 32GB (2x16GB), PC5-51200 (6400MHz) DDR5
8. CPU: Intel Core i5 14600KF

• 

  MS Paint on 01/12/2024 - 08:04

  +2

  Does this MB require a previous gen CPU installed first to perform bios update?

  • 

    Brotality on 01/12/2024 - 08:15

    Good question. I don't believe you would be able to get to the bios update section at all if the CPU wasn't supported.

  • 

    rakkihizoku on 01/12/2024 - 08:52

    I think you might be onto something here! The board happened to be on vH0 which didn't support 14th gen CPUs yet

• 

  AndyC1 on 01/12/2024 - 08:05

  +3

  Looks like google was not your friend:
  https://asset.msi.com/global/picture/faq/10015064@2015-0707-…

• 

  Brotality on 01/12/2024 - 08:24

  +1

  I feel for you OP, I bricked one of my boards a couple weeks ago during a bios update as well. I don't think you've done anything wrong, even manufactures will say the bios update is not recommended.

  I can't see any mention of a backup bios on this msi board, so you might be SOL unfortunately.

  If the board is under warranty, try to RMA it and say it doesn't post.

  • 

    rakkihizoku on 01/12/2024 - 08:54

    +1

    Yeah we just got everything just last week so its all brand new! RMA might be the way

• 

  Bruceflix on 01/12/2024 - 11:53

  I'd look at this as being a major failure under the Australian Consumer Guarantee. I'd demand a replacement or refund.

• 

  Magus on 01/12/2024 - 12:16

  +1

  MSI use Flashback for recovery. No need to go into bios, as it may not be available.

  Rather than repeat instructions, look for a Flashback guide. (little red button on rear)

  You will need a USB, Fat32

  Download the bios, be aware of the bios you are on, as upgrading to the latest may require an intermediate bios.(Read the change log!)

  Extract and rename the file as instructed.

  Start with PSU off. Turn on PSU ONLY Insert usb in the specific port only.

  Turn off, press flash button. Light should start flashing. Make coffee, twice. The guide should tell you what the lights mean. Expect 20+ min.

• 

  garetz on 01/12/2024 - 13:30

  If a bios update fails unless you have 2 bios chips on the board, then the board becomes bricked, the only fix is to send it in for warranty.

• 

  rakkihizoku on 01/12/2024 - 14:13

  +1

  Update: Confirmed bricked! Thanks everyone for your responses. Was hopeful