Need Advice - Weird Sound from Washer

Hi all, just wondering if anybody could advise on what the potential issue could be for this clacking sound that has recently started to occur. Only happens when the washer gets to spin dry mode during the wash cycle.

To assist – key times when the sound appears:
- 0 secs at start
- 35 secs
- 47 secs
- 55 secs
- 1 min 09 secs
- 1 min 19 secs

Currently trying to decide whether I pay for somebody to come have a look at it and repair it, or just outright buy myself a new washer (assuming the issue is degradation/wear and tear of the washing machine…)

Thanks.

Comments

  • +1

    It’ll be cheaper to get a deal on a new one.

  • Similar issue shown here but not an easy fix. How old is your machine?

    • something along the lines of 8 to 10 years.. lost track of the exact age.

      So you're confident it is a drum issue/ worn out holding nut/ spacer/ wobbling plate from the sound? the video talks about the potential fix(s), but doesn't show how its diagnosed.

      Just hoping its something a lot more simple so i don't have to open my wallet… haha.

      • +1

        Your video is awesome! I'm not a professional whitegoods tech but it sounds like a part of the drum support has failed and that's why it clatters when vibrating off-axis; when getting up to speed and slowing down. You may be able to get advice from Panasonic without paying for a (costly) site visit.

      • The sound seems to occur when the pump is starting or stopping so potentially there is a loose item that has made its way into the pump (like the 5c coin mentioned later).

        If you're up to it, you could take a look inside and see if it's easy to take a look inside the pump or inlet/outlet hoses. If you need to pay someone, it's probably worth just buying a new one.

        I had replaced a water pump and an inlet valve in our 11 year old Bosch washing machine to try and keep it going, but I think the electronics went in it and had to give it up.

  • +5

    If it's working fine just keep using it and have a plan to replace it when it finally dies. The last machine I had kept going for years once it started making weird noises.

  • +1

    An item (possibly a tek screw or similar) has fallen out of the jeans pocket, and is impacting between the drum and the main body of the machine?

    Or Gremlins

    • It'll be something like that.

      I had a noise from my washer like that. It turned out to be a 5c coin left in my clothes that got into the water pump and couldn't get out. That's why it only happened on spin, when the pump was emptying the water out. That 5c coin cost my $216 for the service call, which could have been avoided for the cost of a mesh screen over the pump inlet, or a pump design with an outlet that wasn't smaller than the inlet.

  • Back to the old days people used to repair. But no more now.Get new one.

    • +1

      Even if you DIY the price of parts (that were designed to fail) often makes it not worthwhile.

      • But if you pull it apart and find its a stray coin/screw/button banging around where it shouldnt be, there is $0 in parts

        I had a washing machine that the pump seemed to have died. Opened it up and there was a sock stuck in the pump inlet. $0 - unless you count about an hour of my time.

        • Front loader machines often start making banging noises when the aluminium drum spider corrodes. There's not much material left to do a repair and a replacement is worth hundreds of dollars. Unless your good at fabrication the machine is a write-off.

          • @JIMB0: In this case its a top loader.

            When something fails at home do two things before making a decision:
            1. Internet search to see if its a common problem.
            2. Get the tools out and pull it apart.

            As above, sometimes its a little thing to fix. Some times its buy a part. Other times its buy a new one. Very hard to get the best budget option without the two steps above.

  • man.. thanks for all the replies. Looks like I either have to learn some DIY washer disassembly skills or just buy a new one.

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