Porting out - Boost - Kogan - Back to Boost

mbck on 22/11/2024 - 10:51
Last edited 22/11/2024 - 10:53

I've ported out of Boost to Kogan about 2 days ago. I've been trying to port back into Boost, but I'm stuck at the sms verification; I don't get any sms from Boost.

I've called Kogan, and they said there's nothing on their end. Boost has been giving me multiple messages: wait 3 days, wait 7 days.

Should I port out from Kogan to another sim and then back to boost?

Any tips/advice?

Thanks heaps!

Edit to add: Boost also said that my number is still listed as deactivated, ie, their system has not removed my number. Is this a new thing? How are some people able to port in and out so quickly?

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Comments

  • Tecgeek on 22/11/2024 - 11:21

    I’m in the same boat. Since past 2 days stuck with talking to Boost customer rep and them blaming Optus. If anyone has any ideas pls share.

    • Neoika on 22/11/2024 - 11:40

      Don't do quick move around. I know many have successful stories, but it is totally up to the efficiency of the system and may not be 100% reliable.

      Boost records a number's recharge history in the last two years. Even if you port out the number for one year and after the port-in, you still find the recharge history a year ago. I think Boost wants to integrate a number's history, but it requires good maintenance that may cause issues like this.

    • freefall101 on 22/11/2024 - 11:50

      There's nothing you can do except wait until they fix it.

    • mbck on 22/11/2024 - 11:56

      Yup, boost blaming kogan now. And Kogan says nothing wrong on their end, blaming boost now.
      lol

      • Neoika on 22/11/2024 - 12:05
        +1

        I think Boost's issue. It has not properly "archived" your number yet before you can port in again.

        • mbck on 22/11/2024 - 12:16

          Do you know how long that takes? Or heard of anything?

          Thanks

  • Tecgeek on 22/11/2024 - 12:33

    I’m at Telstra store, waiting to port to them. Let’s see how they will port me over. Will update here the outcome.

    • Tecgeek on 22/11/2024 - 13:56
      +1

      Tried to port to Telstra $2 sim and same issue. Couldn’t get the port out sms verification. A ticket has been raised as mobile fault. Now to chase this up.

      • Tecgeek on 22/11/2024 - 15:17

        All incompetent fools. Just running around in circles trying to get this sorted out. Telstra keeps saying why we will block you from sending sms. Must be an issue with your current (Optus) provider. Optus says nothing they can do. So pissed off with this nonsense

  • Pikaloo on 22/11/2024 - 12:45

    I ported from Boost -> Lebara -> Boost in less than an hour and no issues. I tried Kogan but you need to pay for a plan to active the sim?

    • mbck on 22/11/2024 - 12:57

      yap, 7 dollar sim. It's active. But can't port out/in.

      • Pikaloo on 22/11/2024 - 14:19

        Is your Kogan active? Is someone able to test if you receive texts? Call Telstra and they'll be able to sort it out.

  • BigLeviathan on 23/11/2024 - 06:46

    Are you doing this to get a better deal from Boost?
    Just curious; because I'm with Boost and I'm happy with it; but not sure if I wanted to pay full amount of Boost recharge fee and wanted to know if there's a more economic way to recharge Boost….

  • Tecgeek on 26/11/2024 - 17:13

    Anyone reading this, I ported out from Optus to Vodafone and then tried again porting to Telstra/Boost network and this time the code came through. So if you are stuck try porting out to another provider before trying again.

  • Virus-7 on 04/12/2024 - 20:52

    It's Optus issue, I ported 3 days ago, couldn't get 2FA from Superloop nor from Optus. Restarted the phone and the SMS appeared in the inbox.

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