Shell Coles/Reddy Express previously had a simple "buy 5 coffees, get 1 free" offer where you only needed to swipe your Flybuys card.
Now, they've changed it—after buying 5 coffees, you receive an email with a voucher. To redeem the free coffee, you have to save this email, and the barcode needs to be scanned.
The issue is my non-techy husband, who buys the coffees, used to just swipe the card. Now, I have to upload the voucher and send it to him, which feels like a total waste of time.
Does anyone else find this unnecessarily complicated? Why couldn’t it just apply automatically with the Flybuys swipe?
🎻