Shell Coles/Reddy Express - "Buy 5 Coffees, Get 1 Free" Offer

Shell Coles/Reddy Express previously had a simple "buy 5 coffees, get 1 free" offer where you only needed to swipe your Flybuys card.

Now, they've changed it—after buying 5 coffees, you receive an email with a voucher. To redeem the free coffee, you have to save this email, and the barcode needs to be scanned.

The issue is my non-techy husband, who buys the coffees, used to just swipe the card. Now, I have to upload the voucher and send it to him, which feels like a total waste of time.

Does anyone else find this unnecessarily complicated? Why couldn’t it just apply automatically with the Flybuys swipe?

Related Stores

Shell Coles Express & Shell Reddy Express
Shell Coles Express & Shell Reddy Express

Comments

  • +8

    🎻

  • +2

    Can I get a free energy drink with my 5 coffees instead?

    • No

  • -1

    Welcome to the Digital Age! Unfortunately just the way it is, everything now via an app and being tracked. It is unfortunately for the non-techy people, unfortunately my Grandparents in their 80s also struggle when it comes to all of this stuff, but sadly it is the way thing are moving forward.

    I hope your non-techy husband doesn't have a 3G reliant phone………

    • +3

      everything now via an app and being tracked.

      That's how it was working before.

      I was using the app to track my purchases.

      Now you can't do that.

      They have gone backwards

  • It's not hard to convert non-techie to techie. All they need is a bit of motivation. Just tell them you do these steps to get free coffee, and they will after swearing for a bit over the time

  • That's frustrating. The surprise of a free coffee was always good.

    There had been rumours they were going to get rid of it.

  • I could be wrong, but I think this is only temporary while they do some technical backend stuff in regards to the rebranding of coles express to reddy express

  • So you miss it and don't claim. They find all kinds of ways. It is like gift cards.

  • How do you know how many coffees you have left before the free one?

    The button to check is no longer in the app.

    • Previously they'd be able tell you at the counter. We'll have to see if they still can.

      • Previously, it showed you in the Flybuys app how many you've had.

        • Correct.

  • I’m not getting the emails from reddy express since the change was made for the free coffee at all. I’ve emailed them twice and no reply. I’m owed heaps!

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