Wise card balance question

Aerobergerklops on 18/10/2024 - 22:09

So I got myself a wise card to use for my future trip overseas. Added funds and days later used an ATM to check the balance to activate/verify the card. The balance on my wise app is as it should be but the balance from the ATM is slightly lower. No ATM fees noted.
I’ve searched their site and it has this stated:

“Checking your balance

The best way to check your balance is on the Wise app or website.

You can check your balance at ATMs as well, but they don't always give you accurate information. ”

Has anyone experienced this? I thought both would be the same unless there is amount pending?

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Comments

  • Randxyz123 on 18/10/2024 - 22:19

    Could it have been displaying what the ATM could distribute?

    For example if your balance was $220 but the ATM could only give out $50 notes the balance might read $200 as it can’t give you the extra $20.

    No idea why it wouldn’t be the same. I always just use the wise app.

  • killingtime on 18/10/2024 - 22:26

    How much difference are we talking about.

    • Aerobergerklops on 18/10/2024 - 22:30

      Funds of $1010.00 but ATM says $1006.91 =\

      • localhost on 19/10/2024 - 00:23

        Is it different currency? Or all AUD?

        I've used Wise last month in Europe without problems. When needed deposited money using PayID - took 1-2 min to be available into account and ready to use.

  • Ryk on 18/10/2024 - 22:41

    odd, the ATM is only going to display what it receives back from them.

  • jizmo on 19/10/2024 - 16:48

    Maybe it's pre-empted the $3.69 fee that they're going to charge.

    • Aerobergerklops on 19/10/2024 - 18:05

      No fee seen yet. Hopefully no fee and the app is more accurate for some weird reason.

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