I have had this Fronius Primo + Qcell 6kw solar system since June 2018 and it’s been working great until last week that I received some random error messages from the inverter through my email.
The error message says “Isolation error - Status code 475”. Reading on Google search it seems it happens when it is foggy or raining days and once sun is out the inverter is up and running. But the problem is it happens quite often now and I’m afraid it’ll cause any damage or risk to the inverter or house if I do nothing (when the error is on the inverter seems to shut down)
Having the system for 6 years I already recouped the expenses I paid (total $4.8k) but I expected the solar system would last over 20 years?
So anyone had the similar issue with this?
Should I call a solar expert or electrician for inspection? (The installer has gone bust a couple of years ago I found out)
Or I should buy a new system?
It's your Qcell panels.
The membrane underneath cracks.
Grab your phone and take some photos from underneath facing up. If you can see cracks of light… there's your problem.
Will create shorts in fog, misty rain and high humidity.
Qcell are well aware of it. It's a warranty item.