Just had an interesting experience with Optus.
Calling with an iPhone "Show my caller ID" off to hide my new number.
Confirmed listed number (different to the one I am calling from) with consultant.
Consultant was able to send sms to new phone and see my number without issue.
Anyone had this before?
Apparently they can get around the hide your phone number feature.
your number will still be visible when sending SMS
While the "Hide Caller ID" feature works to conceal your number from the recipient in normal calls, service providers like Optus can still see your number for technical and security reasons. Even if Caller ID is turned off, the phone number is still transmitted in the background for purposes like billing, network management, and emergency services. Therefore, it’s not unusual that Optus could access the number internally, despite the feature being enabled on the user’s device.