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AlphaESS SMILE5-13.3P, 13.3kWh, Hyb(LV), Inc 5kW Inverter, LiFePO4, Wifi, 1 Phase, IP65, $6899 Shipped+Surcharge @ IT Shopping

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AlphaESS SMILE5-13.3P, 13.3kWh, Hyb(LV), Inc 5kW Inverter, LiFePO4, Wifi, 1 Phase, IP65, $6899 Shipped+Surcharge @ IT Shopping
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MarketingIT Shopping on 27/09/2024 - 13:40 itshopping.com.au (610 clicks)
Last edited 29/09/2024 - 06:03

AlphaESS Solar Battery SMILE5-13.3P, 13.3kWh, Hybrid(LV), Inc 5kW Inverter, LiFePO4, Wifi, Single Phase, IP65

Also known as Alpha ESS, SMILE 5

Free Tailgate Truck Delivery Australia-Wide

Classic Black & White Design, VPP Ready, modular design, Expansion 1-6 in parallel, 5kW Single Phase Hybrid Inverter, Fast Response, UPS Ability, 24/7 Online Monitoring, Self sufficient, Modular battery, Intelligent control, Long lifespan, Essential load protected, 5kW system

SMILE5 Series system is the bestseller of AlphaESS. It is available for DC coupling, AC coupling and hybrid coupling connection and working with multiple battery options including 10.1kWh and 13.3kWh battery module. With VPP value stacked, it would be the best choice for householders

Dimensions: Depth 210mm, Width: 610mm, Height: 1440mm, Weight: 148kg

CEC Approved, Cobalt Free

Warranty: 5 Years Product, 10 Years Performance

EFT No Surcharge, Visa/Master/Amex No Surcharge, PayPal 2.5% Surcharge

P.S:
Please disregard our IT Products as over the last 10 months we focused on Solar Products, Conduits & Electrical Products, thanks.

For quotes on other Solar Products/Brands please contact us directly.

Electrical & Electronics AlphaESS Battery LiFePO4 Lithium Battery Rechargeable Battery Solar Battery Solar Inverter

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closed Comments

  • Kapitoshka on 27/09/2024 - 13:59
    +1

    https://www.productreview.com.au/listings/alpha-ess - hard to consider anything of that nature after reading some comments.

    • MarketingIT Shopping @ IT Shopping on 27/09/2024 - 14:03
      -2

      Thanks, we have already sold a few AlphaESS batteries and no complaints whatsoever, and there are many comments online that customers are happy with it(and constructive comments also of course). Please consider the low price compared to other Brands.

      • WatchNerd on 27/09/2024 - 14:24

        Where are these comments online from happy customers?

        • MarketingIT Shopping @ IT Shopping on 27/09/2024 - 14:29
          +3

          Thanks, please feel free to read:
          https://www.solarquotes.com.au/blog/alpha-ess-battery-review…

          Again, good comments and not so good comments and again consider the price compared to other Brands for a 13kWh battery(without built-in inverter)

        • lordcidious on 27/09/2024 - 15:35
          +2

          I know I am only one person, but I have had this system in for over two years now. Had one issue where the battery circuit died, but Alphaess replaced the whole inverter in a few days. Been very stable and consistent for me.

          The connectivity issues people have is not something I have seen, but I have an overkill wifi setup so that might be why. With the unit being outside and generally on something like a brick wall they could just be getting weak signal strength there.

          The app isn't great, that is really my only other complaint, but it does the job.

          The system has basically paid for itself in two years so I would like to put another in on my second solar system.

          • jelicano on 27/09/2024 - 16:46
            +1

            @lordcidious: i'd like to see the maths on how this paid for itself in 2yrs when others are projecting 8-10yrs.

        • WazzaP on 28/09/2024 - 01:19

          I've had mine for 4.5 months and am happy with it. A lot of people won't bother posting a positive review unless they have an exceptionally good product, and one thing I've noticed from the AlphaESS facebook group is there are a lot of people who either don't understand how the battery works so complain about things that aren't worth complaining about, or people who mess with settings in the app and cause the system to not work as they wanted, and complain about that when it's actually due to their messing with settings they don't understand.
          The AlphaESS system also includes things that other systems have as extra cost addons, eg it monitors power from solar to battery, house and grid export, as well as grid import - a lot of others will only monitor solar generation and the rest need extra monitoring modules or a separate monitoring system. It also allows you to run part of your house from the battery during a grid outage, where again other systems need extra parts purchased to allow this.

      • incipient on 27/09/2024 - 15:16
        +2

        Please consider the low price compared to other Brands.

        Paying less for a badly engineered and badly made product is not either a good idea or a bargain.

        Personally I feel well ripped off when I have to pay for the privilege of developing someone else's IP/engineering knowledge.

    • Nom on 27/09/2024 - 21:19

      hard to consider anything of that nature after reading some comments.

      You've just linked a page that only has 10 reviews 🤷🏼‍♂️

      I have no idea how many of these have been sold, but if only 10 people have got pissed off enough to post a negative review, then these must have an extremely low rate of problems.

  • Dyl on 27/09/2024 - 14:02
    +1

    There was LiFePo4 batteries for ~$160 a few weeks back 1.3KwH and 6 could be put in a series… That's 8KWh for $1280.

    A good inverter does cost a bit, but not $4000+….

    • MarketingIT Shopping @ IT Shopping on 27/09/2024 - 14:06

      Thanks, again, there are good and not so good comments about AlphaESS batteries:
      https://www.solarquotes.com.au/blog/alpha-ess-battery-review…

    • WazzaP on 28/09/2024 - 01:27

      Do you have a link? They don't seem to come up in a search, and that's insanely cheap for 1.3KwH of LiFePo4 - usually that would only get you 100Ah, if that.

      • Dyl on 28/09/2024 - 05:38

        It was a Woolworths Marketplace promo if that helps

  • Dyl on 27/09/2024 - 14:03
    +1

    Warranty: 5 Years Product, 10 Years Performance

    What

    So you do or don't guarantee it for 10 years?

    • MarketingIT Shopping @ IT Shopping on 27/09/2024 - 14:10

      Thanks, please have a look at the AlphaESS warranty pdf:
      https://www.alphaess.au/Public/Uploads/uploadfile/files/2024…

      Also, the AlphaESS Australian Authorised Distributor has confirmed that in the end the warranty is 10 years as when the performance doesn't meet the warranty pdf within 10 years it triggers the warranty, regardless of 5 year product warranty.

  • theone4u on 27/09/2024 - 14:46

    could this run my whole house of 5 people?

    • ReqelinOz on 27/09/2024 - 14:49

      It depends.

    • MarketingIT Shopping @ IT Shopping on 27/09/2024 - 14:58

      Thanks, as ReqelinOz mentioned this depends of how many electrical devices, appliances you have. You might want to check:
      https://www.solarquotes.com.au/solar-calculator/

      https://www.energy.gov.au/solar/solar-system-design/size-you…

    • WazzaP on 28/09/2024 - 01:37

      Check your electricity usage, some suppliers show time based usage instead of just per day/month/whatever which can help you work it out. It will depend on what you use - electric heating/cooling, hot water, pool pumps etc chew through electricity so the more of that you use the less runtime you will get from the batteries. If you have solar and move a lot of the power hungry stuff to run during solar generation hours then assuming you still have excess to charge the batteries, you may find it covers you for the non-solar generating hours.
      Definitely not enough to run a house of 5 for a full day and night without solar or grid helping out. Also the inverter is 5kw so if your house is using more than 5kw at any time, it will need to use some from the grid.

  • waikato1 on 27/09/2024 - 15:53

    Do you have any deals on just battery’s I already have the Alfa set up with 10kw

    • WatchNerd on 27/09/2024 - 16:13

      Thanks.

    • MarketingIT Shopping @ IT Shopping on 27/09/2024 - 16:14

      Thanks, yes, however as mentioned in our post you would have to contact us directly.

  • [Deactivated] on 27/09/2024 - 16:55

    I assume this is in Sydney, only battery, includes delivery. Wondering if any sparky able to install this to an existing solar power system? What happens if require warranty claim, another sparky visit to disconnect then return, one more sparky visit to reconnect when replacement arrives??

    • MarketingIT Shopping @ IT Shopping on 27/09/2024 - 17:28

      Thanks, we ship as per post Australia-Wide and free tailgate truck delivery, I just had a conversation and that person told me about their experience when the inverter part of the battery broke and they are based about 200km west of Melbourne and AlphaESS shipped a replacement inverter part(the top section of the battery) free of charge to that person…with your comment in regards of sparkies, yes, you probably have to get a qualified electrician to remove the faulty inverter part and install the new/replacement inverter part. Your question if an electrician is able to install this to an existing solar power system, yes, you would again need to enquire with a qualified installer or electrician to determine that. Hope I could somehow help and don't hesitate to contact us any time.

      • [Deactivated] on 27/09/2024 - 18:10

        Thanks. Does anyone know if this is the standard way to do warranty repair/replacement? I’ve no prior experience except for once our AC broke and the installer whom also supplied the AC unit came and replace it without charge, within warranty period.

    • WazzaP on 28/09/2024 - 01:47
      +1

      Note that for the warranty to be valid according to the warranty document, they must be an approved AlphaESS installer. Costs for labour can be claimed back from Alpha to a max of $200 ex GST per claim, again going by their warranty document. If you buy the parts from the installer they're probably more likely to work with you to keep the cost under the $200 ex, and given they have to submit a reimbursement claim with Alpha, if you buy elsewhere and just have them install it they may have you pay their costs, and reimburse you if/when they get reimbursed by Alpha.
      Looks like they will ship out replacement parts ahead of time once you diagnose the issue with them though, so hopefully should only require 1 sparky visit to remove the faulty and replace with the good part in the same visit.
      https://www.alphaess.au/Public/Uploads/uploadfile/files/2024…

      • [Deactivated] on 28/09/2024 - 08:23

        Thanks for the link. Surprisingly they asked for access to internet otherwise the warranty drops to 3 years.

        "For systems not adequately connected (e.g. via a reliable internet connection) to Alpha’s monitoring servers. A limited, 3-year Warranty is provided as per the terms detailed in this document. Please refer to “ Exclusions for Failure to Connect to the Internet” for more details."

        Think I'll continue to wait for other low cost options.

        • WazzaP on 28/09/2024 - 12:51

          Internet access is a common exclusion in solar battery warranties, many reduce the warranty period to 3-4 years if your battery system isn't connected to the internet and able to get firmware updates etc.

  • Breckinn on 28/09/2024 - 18:24

    Does anyone have any recommended installers for Brisbane? Keen to pull the trigger but want to know if this is something I can easily find an installer to do.

    • MarketingIT Shopping @ IT Shopping on 28/09/2024 - 18:42

      Hi, if you like I can ask our distributor on Monday and they for sure know a good installer and as they distribute the AlphaESS batteries that installer for sure knows that battery in & out. Thanks

    • MarketingIT Shopping @ IT Shopping on 03/10/2024 - 11:09

      my apologies , I have chased our distributor for about 3 days now and still no proper info. And I don't want to waste your time any further, so we won't be able to get you a good, recommend installer, sorry again, Richard

  • getk on 28/09/2024 - 21:28

    Great price for the specs.

    Hi @IT Shopping , few queries
    - Can this system work as UPS during power outages? (ie. switchover immediately and carry on basic load etc?)
    - Can this system work without Solar? (i.e. charge during off-peak period from grid & discharge during peak hours?). Can these timings be set?

    thanks in advance

    • WazzaP on 29/09/2024 - 01:42

      As far as I know the switchover is manual, but you could perhaps ask your installer if they're able to install a switch that can automatically switch on grid loss.
      System can work as grid connected with no solar, you can set 2 charge periods and 2 discharge periods in the app.

    • MarketingIT Shopping @ IT Shopping on 29/09/2024 - 01:55
      +2

      Thanks, yes, it does work as a UPS. But to answer all your questions 100% correctly I will double check with the distributor tech support.

      • getk on 29/09/2024 - 18:17

        thanks again for the UPS query.
        i think future installations will lot depending on system charging & discharging when grid is zero or negative and may not need solar panels. Good to know about this

        • MarketingIT Shopping @ IT Shopping on 29/09/2024 - 19:44

          Thanks, and what I was just about to let you know is that actually all AlphaESS batteries automatically switch when there is an off grid or grid loss situation and automatically power your house(like an ATS). This comes from my distributors tech support, as long as you instruct your installer to connect to the backup port of the battery.

          • reddevilpin on 29/09/2024 - 20:31

            @IT Shopping: Any recommended installer in Vic( Melbourne)?

            • MarketingIT Shopping @ IT Shopping on 30/09/2024 - 03:10

              @reddevilpin: Thanks, should get some installer recommendations from our distributor today and let you know.

              • reddevilpin on 02/10/2024 - 15:17

                @IT Shopping: Do you have the list of installer?

                • MarketingIT Shopping @ IT Shopping on 02/10/2024 - 21:19

                  @reddevilpin: My apologies, I will get the list by tomorrow. Thanks Richard

                • MarketingIT Shopping @ IT Shopping on 03/10/2024 - 11:06

                  @reddevilpin: @reddevilpin my apologies , I have chased our distributor for about 3 days now and still no proper info. And I don't want to waste your time any further, so we won't be able to get you a good, recommend installer, sorry again, Richard

                  • reddevilpin on 03/10/2024 - 13:32

                    @IT Shopping: You saying that they are no recommended installer in Vic ( Melbourne) to install this battery?

                    • MarketingIT Shopping @ IT Shopping on 03/10/2024 - 15:38

                      @reddevilpin: @reddevilpin thanks, of course there are it's just that our distributor hasn't gotten back to us yet and I didn't want to waste your time. I can get you recommended installer details, it might just take a few business days. Richard

  • DmytroP on 28/09/2024 - 23:26
    +1

    It's interesting to see quite some discussion with zero negative or positive votes for a deal.

  • BexForHeadache on 01/10/2024 - 13:59

    Hi OP
    I know the deal is expired however asking here for everyone's benefit.
    Is this able to supply power to the main circuit of a single phase house or only a single sub circuit (ie an individual power or light circuit)?

    • Nom on 01/10/2024 - 14:29
      +1

      Home batteries like this one, and the Tesla Powerwall etc. can generally only output a maximum of somewhere around 5KW.

      You can wire that 5KW to wherever you like, but it's still only 5KW - this doesn't go very far if you're trying to power your whole house. You'll need to limit appliances to one at a time, you won't be able to use your oven, you won't be able to use large heating/cooling systems etc. etc.

      • MarketingIT Shopping @ IT Shopping on 01/10/2024 - 19:19
        +1

        Hi Nom, thanks for your correct and detailed answer/explanation. Richard

      • BexForHeadache on 02/10/2024 - 06:33

        Thanks @Nom, understand the power output limitation, however I recently saw another battery deal advertised and that manufacturer actually stipulated that it can only be wired into a single 10A circuit.

        @IT Shopping
        Would having two units installed increase the capacity to 10kW, or does it now work like that?
        If you are running off the battery and go above the 5kW will the additional juice pull from the grid? (obviously not in an outage scenario).
        Lastly, if I was to buy an additional 13.3kW battery unit, can this be vertically stacked on top?

        • MarketingIT Shopping @ IT Shopping on 02/10/2024 - 12:43
          +1

          @BexForHeadache thanks, I will get back to you asap I get the information from our distributor

        • MarketingIT Shopping @ IT Shopping on 02/10/2024 - 21:17
          +1

          My apologies, will get all the info tomorrow. Thanks

        • MarketingIT Shopping @ IT Shopping on 03/10/2024 - 12:11
          +1

          @BexForHeadache thanks for your patience. 1. You can not combine 2 units to get a total of 10kwh, only the g3-s5 has that feature. 2. Yes, all alphaess can draw additional power from the grid, the installer just has to change the settings to load balancing. 3. Yes, you can install up to 2 battery modules in total vertically. Hope I could help. Richard

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