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[VIC, NSW, SA] PC Service (Cleanup, Polishing, Malware Removal, Thermal Paste, OS Update & More) $26 Drop-off Only @ Centre Com

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As part of their 26 years of business celebrations, Centrecom are providing a PC service that they reckon will restore your PC to its former glory for only $26. So grab that grubby rust bucket from the garage and see if they follow through.

Update: Initially Centrecom advised me over the phone that this would be an overnight procedure. On arrival they changed this advising if would take a week. After dropping the PC off, I got a call from Centrecom Sunshine repair center. The dodgy scumbags advised they could not turn the PC on. When I dropped the system off at the Clayton store I made sure they confirmed the PC was in working condition before I handed it to them. Jaydon at Clayton recorded this on the Centrecom system. I raised a complaint and let them know someone else had already left a 1 star google review on their $26 service. Shortly after the Sid the repair guy at Sunshine called back to advise the PC was booting up again and he had completed all items on the checklist except Windows updates. In his own words he 'wanted' me to upgrade the SSD. I responded all I wanted was the $26 service and nothing more. No idea why they had to send it all the way to Sunshine especially with risk of damage during transit.

I have now received the PC a week later. There does not appear to be any internal or external clean let alone polish. Dust is still in all the same places. There was no shine or lustre.
Unable to tell if Thermal Grizzly Hydronaut was applied suffice to say there was no difference in temperatures.
Disk cleanup was run so I lost all my cached thumbnails.
The inbuilt Windows malware checker was run for about 2 minutes. This is not comprehensive.
There was some cable management.

Includes:

Inside and Outside Dust Cleanup: Thoroughly remove dust buildup from the internal components and exterior of your PC to improve airflow and prevent overheating.

Replace Thermal Paste: Apply fresh Thermal Grizzly Hydronaut thermal paste to the CPU and GPU for enhanced heat dissipation. This is the same high-performance paste we use in our gaming PCs.

Disk Cleanup: Free up storage by deleting unnecessary files, temporary files and cache to optimize hard drive performance.

Malware Scan and Removal: Perform a comprehensive scan using Virus Removal tool to detect and eliminate viruses, malware and other threats.

Windows Update: Ensure the operating system is up to date with the latest security patches and features, protecting your PC from vulnerabilities.

Cable Management and Reseating: Recheck and securely reseat all internal cables (PSU, fans, HDDs, Molex, SATA etc) for optimal airflow and organised cable management.

Exterior Cleaning and Polishing: Clean up the surface of your PC to enhance the appearance of the panel by restoring its shine and lustre.

Related Stores

Centre Com
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closed Comments

  • Hi, thanks for sharing. Would u know if this service is available for laptops as well

    • From the list I doubt its for laptops https://ibb.co/TqHpwN4

      • How does any of it relate to just desktops?

        • Since when did you have to reseat internal cables for a laptop? Ever seen a laptop molex cable?

          • @coathanger007: Yes. On the inside for some of them.

          • +6

            @coathanger007: As someone who has been working in IT for 13+ years I've seen my fair share of ribbon cables in laptops need reseating. Especially the darn ribbon cable that plugs the LCD screen to the motherboard. Manufacturers literally tape these ribbon cables down to stop them from coming out.

        • +1

          Because some of those tasks are very involved on a laptop.

          It's very a clearly a desktop only list at the price of $26.

    • +7

      No way. Laptops take a a long time compared to a desktop to open up to get to the motherboard. Once a laptop has been opened the double sided tape is usually stuffed. A desktop takes 4 screws to take out in 99% of cases and you then have access to the insides.

      If you have a laptop check out youtubbbie to see how you open it up.

      • +1

        💯 it won't be laptop for the reasons you mentioned

      • -1

        Interested to know what double sided tape you are thinking of?

        Apart from actually opening up the laptop (which may take only 1 minute longer), the rest of the process of cleaning/repasting is far quicker/less involved than a desktop. Majority of gaming laptops have only 2 internal fans and its vents and one heatsink that runs along both CPU and GPU for repasting. Desktops house far more fans, have far more components to remove, more surface area for dust build up, and significantly more airflow bringing in far more dust.

  • +15

    Time to take my 10L custom loop ITX PC there and ask them to clean and repaste and cable management ;)

    • Do you need to get out the tweezers for the cable management placement?

  • +1

    can't see this on the website? where is it?

    • Frontpage slider. Slide to the right.

  • +9

    Polishing?

    • +4

      That's what I was wondering about, who TF polishes their computer??

    • +1

      Bust out the automotive buffer

  • just wondering if I need to give them access to my computer for them to clean my computer? I talking about let them access all my data on my harddisk?

    • +3

      What kind of naughty data do you have to be so nervous about eh?

      • +3

        google chrome saved all my password.. including my banking.

        • +8

          Seems pretty obv not to give them your computer. This is a service for grandma.

        • just opt out of malware removal/OS update and remove your SSD. Useless service anyway since Windows already does them for you

    • +6

      Just fyi, unless your running encrypted drives they can easily plug the hard drive into a different PC or use a USB boot and get into your files anyway. Don't assume your HDD is safe because they don't have your Windows PW.

      • thanks mate. I might give this a pass then. cheers

    • +1

      Can just ask them to do external cleaning and reapply paste.

  • +4

    You guys trusting centre com with your custom builds?

    • +1

      I wouldn't

    • +3

      If you've got a custom build the real question is why wouldn't you just give it a clean yourself?

      • +3

        Laziness lol. But you're right though. People who build their own rigs wouldn't bother with this, as most know how to clean and route their rigs.
        This is a good service however, for business and people who buy pre-built, not knowing how to do these things.
        Personally, i think it's a great idea for those mentioned.

  • +17

    As someone who used to manage an IT shop and do all these things, I have no idea how they can do all this for $26. That doesn't even cover an hours labour, let alone the paste and electricity.

    Especially when they'll probably be getting older PCs in that are magnitudes slower to do things on than modern PCs.

    • +7

      trying to steal my feet photos maybe

      • Just leave the 14tb external drive at home

    • +3

      Interns

    • +4

      I'm guessing they have access to very cheap/free labor. Maybe students from some dodgy course, or maybe taking advantage of welfare subsidies (gov will pay something stupid like 3 grand to businesses to hire long term unemployed for 6 weeks. Then they cut them loose and rinse&repeat)

      This is also probably just a loss leader, and every clean comes with a hard sell on why you should upgrade

      • If they notice you aren't apt in this field, they will prob say something is broken and push new products onto you to fix your PC

    • +1

      It's clearly a loss leader. Lose a few bucks, gain good will, maybe sell some expensive parts, and gain customers in the process.

    • It'd be to upsell the grandmas to upgrades or entire new systems.

  • +6

    I'd tell them to do only the physical stuff. Dust cleanup, thermal paste, cable management. Rest is unnecesssary

  • I'm tempted to take in my unraid server purely for the cable management bc it's a rats nest atm

  • Who's to say they won't steak your windows CD key?

    • +5

      You wouldn't download a steak?!

      • Damn you autocorrect! I was thinking of dinner when writing this.. and it read my mind!

    • +1

      massgrave is free

  • +1

    If you're worried they'll take a peak at your data just pull the hard drives out before dropping off the PC. Not hard really.

    • Would having your PC password protected be enough?

      • +3

        Would having your PC password protected be enough?

        Not unless your disk is fully encrypted. OS password is not needed to access the data on an unencrypted disk.

        • Modern PCs do have encrypted disks unless you actively turn it off and/or deliberately bypass using a Microsoft account.

          Most people using Windows 10 or 11 are doing so with BitLocker enabled.

          • @Nom: BitLocker is only available on Pro, Enterprise and Education, and I didn't know device encryption was enabled by default on Windows Home. Did a quick google search just now and found out it was enabled by default starting from Windows 11 24H2, which was only relased a couple of months ago. So I wouldn't expect many people to people to have it enabled.

            • +1

              @opt: Oh yeah, I forgot that it didn't come in Home editions 😂

              For Pro editions, they've simply relaxed the requirements in 24H2 - it's been on by default for years as long as you login with a Microsoft Account and your machine supports Connected Standby (which is most people on most laptops) - though I appreciate this deal is targeting Desktop machines (which probably don't support Connected Standby in large numbers ??)

              • @Nom: Yeah device encryption is on by default with home editions if the HW meets the requirements. Been like that since 8.1

    • Anyone capable of removing a disk probably won’t need help from a third party to clean their PC. I don't think thats their target market.

      • Absolutely this.

        If you know your way around the inside of your machine, you're not going to risk a third party fiddling with your cables and doing a clean 😁

      • I mean… sure… but also repasting and cleaning my 13L case is a pain. If they can do it for $26…..

        • That makes no sense - if the job is difficult because your case is extra fiddly, then paying someone just $26 to do it is crazy.

          How much time and care do you think they're going to give for $26 ?!

    • Why are all these ozbargainers publically admitting they have that type of content though :(

  • probably try to get you on the upsale - e.g. software they use to do their service, or parts upgrade (ram, cpu, then mobo, then ram, the gpu. Suddenly a new computer for 2k lol)., peripherals, etc

    • +1 This is exactly what they are hoping for. Called a loss leader strategy, no different to cheap hotdogs at IKEA, Bunnings or Costco.

      • They have hotdogs!?

        • I wouldn’t be surprised if they do, but I bet they come with a mandatory side of hardware upgrades or at least some trialware. ;)

      • its more a free brake break or free 21 point safety check.

        your PC is not leaving without a major part upgrade

  • whats the downtime? hours, days, weeks?

  • -1

    I wouldn't bother, most of it is just meaningless buzz words.

    Inside and Outside Dust Cleanup - I could do this myself, it's like 30 seconds with a can of air, and in reality, it's just dust, it'd have to pretty bad to do anything

    Replace Thermal Paste - you don't really need to replace thermal paste, if it was applied properly, it'll last pretty much forever

    Disk Cleanup - computers do this automatically by themselves

    Malware Scan and Removal - computers do this automatically by themselves

    Windows Update - computers do this automatically by themselves

    Cable Management and Reseating - it should already be cable managed by whoever built it, and why would it need to be reseated -

    Exterior Cleaning and Polishing - you want to polish my computer?

    • Unless you're using PTM7950 as your 'paste', all thermal paste will pump out.

      • I agree with Relsierk. Thermal pastes do pump out eventually and cause an increase in temps which is why I got PTM 7950 and I wont have to repaste my CPU every few months. Just google "Thermal paste pump out" and you'll get results of users having issues with temps due to thermal pastes crapping out even with a good application.

        I wonder if Centre Com will do PTM 7950 applications? Because it can be a chore to put on. I did it for my 5950x, and I had enough for two attempts. The first time was I couldn't get the adhesive to peel off once the pad was on the CPU. As for the deal,. I do have an old pc that I don't care about the data on that could do with a good cable management that I can't be arsed to do.

    • Name checks out

    • The average grandma or mum doesn't know what any of those words mean, so it's for them, not you.

  • +1

    Can they also do ceramic coating or ppf for my pc?

  • +1

    Prepare yourself for all your personal data on your pc to be leaked

  • +4

    add $5 for keyboard fluid topup

  • +3

    if you're too lazy to cable manage, clean or change thermal paste then you will be too lazy to take your whole ass PC to Centrecom

  • +1

    All-in-one leader loss, good will building, and email database collection exercise. A good promo nonetheless if you have a neglected PC sitting somewhere in the corner collecting dust and need some refreshing.

  • +3

    I love it. Business offering something extremely good value and everyone piles on saying it's a scan and their for fetish pics will get stolen. Oh how humanity has fallen.

  • Wonder what 'guarantee' they have they won't brick your computer… and do they verify everything is working before servicing.

  • +2

    I do not trust centrecom to work on my computer

    • +2

      I wouldn't trust Centrecom to sell me a new-in-box part

  • Curious to know whether anyone has tried their service yet and what was the outcome. I’m still waiting form mine.

  • +1

    Called nunawading centrecom this morning, confirmed they won't do cable management, only just basic dust cleanup, replace thermal and very basic storage cleanup(this is optional if you don't want them touch your hard drive)

    • The marketing team did not communicate properly with the retail staff. They have no idea what's happening. You need to insist on the Computing Worthy Certificate checklist. Jaydon from the Clayton store can provide this list https://ibb.co/TqHpwN4

  • lol 2-4 week wait time once you drop it off..

  • Yeah I rang and it gets sent to head office, can be a few weeks.

    • Funny how quickly they change their spiel once the deal gets on ozbargain. When I called before posting they told me it would be ready next day. At the store they told me a week. Now it sounds like a month lol

  • +1

    I'll be back in 2 months time to read all the sad stories of overheating CPUs, dislodged cables, scratched cases and beeping motherboards.

    I'm tempted to give them an old computer with an airtag and a audio recorder inside just to get a glimpse of the madness that's about to unfold at Centrecom.

  • I'm at Centre Com Clayton and the staff found this to be news to them! They've been really helpful and I was able to drop off my PC (built it myself with a friend 5 years ago). Hopefully it's not too bad!

    • Let us know how it goes!

      • Sure! I'll keep you posted. There's a turnaround of one to two weeks, and I'm fine with that since I mainly play with my Steam Deck nowadays (I also have a laptop).

        • I just got a call from Centrecom repair center. The dodgy scumbags advised they could not turn the PC on. When I dropped the system off at the Clayton store I made sure they confirmed the PC was in working condition before I handed it to them. Jaydon at Clayton was supposed to record this on the Centrecom system. Now the repair guys are going to talk to Clayton store. Will keep you updated.

          • @coathanger007: Cool. Well, I'm prepared to have my gaming PC fried, I guess. If it gets bricked, it gets bricked.

      • Anyway, wow! Just received a text that it's ready for pick-up! That's, like, less than a week!

        • Everything went well. Had a great chat with Tom who works at the service desk. He said that the turnaround is now 2 weeks or more ever since there's been a huge influx of bookings over the weekend. As for me, the turnaround was 2 days (they don't work on weekends). Such a great day!

          • @Lowfalutin: What was the result? For me there did not appear to be any internal or external clean let alone polish. Dust is still in all the same places. There was no shine or lustre.
            Unable to tell if Thermal Grizzly Hydronaut was applied suffice to say there was no difference in temperatures.
            Disk cleanup was run so I lost all my cached thumbnails.
            The inbuilt Windows malware checker was run for about 2 minutes. This is not comprehensive.
            There was some cable management.

  • Don't bother with CentreCom, they are dodgy. They asked for my drivers license, a photo of my credit card and a copy of my utility bill when I placed an order with them, they said I was flagged by their "Anti Fraud" system. I cancelled my order immediately and bought elsewhere. Wont be surprised if they are doing this to steal private info from your laptop

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