Mobile Emergency Calling Legislation WARNING (E000 Warnings = Telco Not Provide Service to that device)

• 

  altomic on 05/09/2024 - 12:48

  +4

  Yeah, that is regards to the closing of the 3G network and imported 3G only phones.

  • 

    Costanza on 05/09/2024 - 12:50

    +1

    Not just 3G phones, any phone they don't think can correctly do emergency calls using VoLTE.

    • 

      doperst on 06/09/2024 - 17:07

      Yep. Poco X6 Pro 5G, released in 2024, supports all the required network bands. And yet it's not in the list of supported devices.

• 

  Fredfloresjr on 05/09/2024 - 12:48

  +3

  Should apply to those who calls triple 000 for nail ingrown pain too

• 

  grog on 05/09/2024 - 12:54

  And ACMA maybe 5? years ago said that Important messages should not be sent by SMS or TEXT due to the unreliability of the mode.

  Things like bushfire warnings via SMS etc may not get through.

  Not really related to 000 etc as per post but maybe of interest.

  Placing too much trust in consumer telco operations to get important messages through may be risky…

• 

  Dollar General on 05/09/2024 - 13:08

  +1

  Won’t someone think of the children

• 

  Chandler on 05/09/2024 - 13:15

  +1

  I fail to see why you think this is bad?

  Telco providers will also have to identify where an end user’s mobile device is unable to access Triple Zero, to notify those customers, and refrain from supplying carriage services to those devices.

  i.e. I sign-up to Telstra with phone X; Telstra notices that my phone cannot call 000, Telstra notifies me and refuses service i.e. my phone won't connect to the network.

  Much preferable to the alternative:

  I sign-up to Telstra with phone X; Telstra notices that my phone cannot call 000, Telstra does nothing, I use my phone as normal. I have a need to call 000 but can't… Profit?

  • 

    ESEMCE on 05/09/2024 - 13:22

    +9

    The problem is the reality will be (cause we have already seen this with the 3G shutdown);
    "Carrier looks up the table of phones they have sold, your phone is not on that table, but is perfectly compatible, Carrier blocks your service."

    There have already been cases of people being notified that "Your Phone will not work following the 3G shutdown", then months later being told, "actually it will be fine".
    Too bad for anyone who acted on the false message back when it was first sent. They burned money on a replacement device (very nice for Carrier profits) to solve a problem that never existed.

    Also what will happen to tourists, will they now be required to buy a special Tourist only, no emergency, SIM at a jacked up price (nice for Carrier Profits), or pay their domestic carrier's exorbitant roaming fees (nice for Carrier Profits).

    • 

      Chandler on 05/09/2024 - 14:27

      Fair points.

      I suppose what is the alternative?

      Tourist phones will always be an issue. Although why would they need a special SIM? They would either use their existing SIM with roaming or get a local or international SIM (ala Amaysim), same as we would when travelling. I guess that you are bringing this up as they would come under the same legislation and would thus be barred from service due to the phone? Maybe carve out an exemption for tourists? The telco's should already know that the SIM is from overseas. Just keep doing what we already do with tourist phones/SIMs? I'm not even sure if 112 would work with international SIMs?

      • 

        ESEMCE on 05/09/2024 - 15:32

        +4

        If a tourist is using Roaming, sure, easily identifiable as a tourist and therefore exempt. I guess they'd have to listen to a tedious warning every time they make a call (just Iike I currently am) letting them know that their phone may be/is unable to make emergency calls.
        But if a Tourist buys a local SIM when they arrive, how would they be identified from a local unless it's a special Tourist SIM?

        If they can't be identified as a tourist, and their handset fails the basic Emergency Check (cause why would the carriers bother doing a good job), their entire service is blocked cause of some stupid law written to cover up the utter ballsup of this 3G shutdown!

        What's the alternative…
        Well, one alternative might be to legislatively enforce a requirement that carriers offer Emergency access to their VoLTE networks via a generic IMS registration.

        • 

          mooseca on 05/09/2024 - 22:20

          @ESEMCE: I'm getting the warning as well on boost with a poco x6 pro. Ridiculous it's played on every outgoing call and can't opt out. Also don't hear a ringtone once it completes.

          • 

            ESEMCE on 06/09/2024 - 08:13

            @mooseca: I don't have the ringtone issue.
            But they've successfully annoyed me enough that I've decided I'll upgrade.
            Easier for me to justify with a 5yo Xiaomi Mi 9T versus your brand new handset though.

      • 

        ESEMCE on 05/09/2024 - 15:53

        +5

        The other problem with this law is that many devices are not even expected to be able to call Emergency.
        Stick a "free" Cashrewards Boost SIM (technically a phone SIM) into a Android Tablet or into a WiFi Hotspot, and boom, no service cause you can't call emergency despite having no intention to call Emergency.

• 

  Counter Intelligence on 05/09/2024 - 19:55

  +2

  I'm curious about how this impacts people using their SIMs in a hotspot device or those using non-VoLTE supported phones as hotspots.

  • 

    Neoika on 08/09/2024 - 07:22

    Not affected.

• 

  Kiro on 10/09/2024 - 06:49

  if its to do with shutting down the 3g network then yes, i can see a point.

  although if this isnt the case then i find it strange that from memory you can call emergency services of 911 and 112, the later being used to call on any and every available network. but if 3g is gone then that is it for that mobile device.