Because my Telstra reception through Woolies is gimped by it not being "full Telstra network" I recently heard of the Optus 7-day network tester thing and wanted to give it ago.
But found out during sign up that I can't even sign up, because my address doesn't show up as selectable, and I can't continue to provide accurate information with my ID. Contacted support and after an hour of screwing around, sending pics, confirming there is "no button to input an unverified address" they then realize they can't do (profanity). Came up with an obvious excuse that "oh, it seems like you're not eligible for the 7 day trial then" after everything I did for the past hour, despite everyone around me showing up on the address suggestions?
They then hit me with some complete random offer for a 30day SIM completely disregarding the fact that I can't sign up to Optus in the first place at all because their system doesn't recognize my address to verify my ID.
After this, I unfortunately hit them with a "What the (profanity)?" and just gave up, I know I shouldn't have but seriously, what the (profanity) am I supposed to do? I was patient until they hit me with complete braindead offer that disregarded the situation at hand. Does anyone know how to fix this kind of stuff? I remember running into my address being unselectable with another service in the past, but it's only rare, but its god damn annoying, and wasted my time today.
Try a different browser, or better yet sign up with a different provider other than Optus.