I have a gaming laptop that I spent $2.6k on three years ago that turned itself into a brick recently.
I have tried contacting the manufacturer, who said it would require a motherboard replacement, and that I would have to pay almost $2k for it. Mentioned ACL, said they'd waive labour and shipping costs, but I still had to pay for parts.
Made a complaint with NSW Fair Trading, manufacturer straight up lied to the representative saying that there was nothing wrong with my laptop, and the representative closed the case. I tried to get the laptop repaired by a 3rd party repair shop, but they said CPU was likely dead due to a design defect in the motherboard, and that it wasn't something they could fix.
Is it worth going to NCAT to try and get a free repair? Or should I give up?
I should mention that I asked this question on reddit and got flamed, so I'm surprised to see that there is some support for the NCAT option. My only concern with going this route is if it does end in a hearing, and I lose, I was thinking I could be responsible for the manufacturer's legal fees, etc…?