Hi all,
I got my L20 in July and it was great.
I recently noticed that instead of taking a logical path up and down, it spins around erratically and never finishes the clean. It also can't go over my floor mats (it could before) which are only 5mm high.
I updated the firmware and then did a full reset with no success. It now can't even complete a full map.
I'm emailing with Lubluelu now, but thought I'd ask her as well.
Anyone had similar experiences?
Unfortunately not. Everything looks good from what I can see.
all Lubluelu is crap
You tested them all?
Not true I have the SL60D and it's fantastic.
Did you get a response from Lubluelu? I sent a couple of support requests a few days ago and no response.
They said they are going to ship me a replacement.
Not sure if it makes a difference, but I purchased mine via what I assume is their official store on Ebay.
I eventually rang the USA support number and was told to email [email protected] (I had been emailing [email protected] without response). They have likewise stated that they will send me a replacement. We will see if that works out.
I received my replacement today (complete box and not just the vacuum unit). Hopefully this one is better.
Wish there was a fix, feels like such a waste to toss it.
I'll be email Lubluelu soon as I'm having the same, or very similar issue. The robot actually doesn't move more than a metre away from the charger and just keeps moving in little jerks here and there, even when I recall it to the station it never finds it's way back even though it might only be a foot away. I did notice that the mapping I had redone a week ago was made of circular lines instead of straight paths in the old mapping (I'd redone it because I set up some new furniture).
Which email did you send to, service or [email protected]?
Did they ask you to return the old unit?
sorry for the very late reply… no I didn't have to return the old unit.
I bought the L20 and in trying to set it up today, it won't charge. Just stays at a constant 0% battery. I tried different power points, cleaning the contacts and charging in different positions but all failed. Anyone else with a similar issue?
I've got this same erratic behaviour from my L20. How's did you factory reset it? All the instructions don't seem to properly reset it. The lubluelu support is a bit hopeless sending new instructions to reset the SL60 reset instructions instead
I think hold down the 2 buttons on the front for 10 seconds. I could be wrong though.
Hair caught in the wheels?