When Switching Utility Providers Do You Need to Let Your Old One Know?

Jatacid on 26/08/2024 - 01:48

When switching Internet in the past it's always been a straight forward process but I have always contacted my old provider to cancel. Just in case. I'm worried and unsure I'll get charged double if I don't close my account.

I was wondering, is this necessary? Or does the new retailer usually trigger off an account closure with the old company?

Is this the case for all utility types?

Internet

Energy

Gas

Phone sim

Water

Home & Garden Electricity Energy Supply Gas Supply Utility

Comments

  • Hybroid on 26/08/2024 - 01:56
    +2

    Your new provider will take over and notify the previous one. You still should review and settle final bills and any contract obligations.

  • Bruceflix on 26/08/2024 - 07:26
    +4

    Some Internet providers require you to cancel with them in writing and have a waiting period.

    • kolorijo on 26/08/2024 - 07:50
      +4

      Superloop is one of them that requires 30 days notice

  • cheaplee on 26/08/2024 - 09:56
    +2

    Energy - No
    Phone - No
    Gas - never used gas
    Water - I've never had a choice

    Internet - yes, make a point of cancelling your old plan

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