Secure Parking Made Misleading Representations about Its Secure-a-Spot Online Booking Service

Received email this morning.

Disclosure Notice ordered by the Federal Court of Australia

Secure Parking made misleading representations about its Secure-a-Spot online booking service

Following legal action by the Australian Competition and Consumer Commission (ACCC), the Federal Court of Australia has imposed a penalty of AUD $10.95 million on Secure Parking, declaring that it engaged in misleading or deceptive conduct and made false or misleading representations, in contravention of the Australian Consumer Law.

Secure Parking represented to consumers that by using its Secure-a-Spot online booking service a consumer would have a parking space reserved for them for the time, date and location specified in the booking they had paid for, when that was not the case. These representations were made on Secure Parking's website, in subscriber emails, in Facebook posts and in YouTube videos.

The Federal Court ordered that this letter be sent by Secure Parking to all subscribers on its customer database. More information in relation to the action taken by the ACCC is available on the ACCC's website at https://www.accc.gov.au/

How much are we getting?

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Comments

  • +1

    How much are we getting?

    https://www.accc.gov.au/media-release/secure-parking-to-pay-…

    In addition to ordering Secure Parking to pay penalties, the Court also ordered Secure Parking pay part of the ACCC’s costs, publish corrective notices, and review its complaints handling systems.

    Nothing

    • $10.95m, we are the recipients of fines to consolidated revenue. It’s not like the government decides to spend an extra $10m cause someone paid a fine.

  • How much are we getting?

    Equiv of about 42c each, based on rough population,

    Don't worry, the au govt will put it to good use, and I'm sure you'll seen an improvement in services they supply you easily equal to 42c :)

  • How do I get my compensation

  • Thai was in the daily press a couple of weeks ago

  • Slap on the wrist compared to the money they made over that long period of time. Scum.

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