Harvey Norman Optus Phone Plan Cancellation Fees

2 days after purchasing the $69 plan with $0 Flip6 from Harvey Norman, I rang Optus and spoke with their loyalty/retentions team and was told that I can pay $793 (as per their system calculation) and walk away with the phone.

I was also offered 50% discount ($34.50) for 12 months.

Has anyone had a similar response?

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Harvey Norman
Harvey Norman
Optus
Optus

Comments

  • Has anyone had a similar response?

    I haven't signed up to the plan. Cheers.

  • What did u talk to the rep? Was it via chat?? I am thinking of signing up

  • +1

    I would take the 50% off sounds like a no brainer

  • Sorry to hijack this. But comments on the original deal are closed.
    Where should we take the Flip6 for warranty? Back to hn, optus or Samsung?
    It was bought with this deal and it has stopped charging via usb port (wireless only).

  • Take it back to Harvey Norman. 👍

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