Anyone with Powershop / OVOenergy?

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Powershop

OVO Energy

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  init0 on 22/07/2024 - 15:16

  +1

  VDO - Victorian Default Offer the standard rate an energy provider can charge.

  Just note that most providers are currently changing their rates and may not have updated their new pricing structure.

  When I moved to an EV plan they asked for my car number plate, but I would not be able to tell you how thorough their check is.

  • 

    Bruceflix on 22/07/2024 - 15:38

    Was looking at this too. The EV plan said that the EV needs to be registered in your name and address. Not sure how they check. Was considering submitting my next door neighbours plate.

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  87percent on 22/07/2024 - 16:51

  I’m with Powershop for Electricity. They’re the cheapest for me.. never had issues with them, but I’ve messaged them a couple of times and they’ve been quick with their response

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    postform on 22/07/2024 - 16:54

    Thanks! :) How has their "changes" to prices been? Have they had multiple changes in rates?

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      87percent on 22/07/2024 - 19:19

      Only had the one one rise.. they have definitely put out less packs (used to be at least one per month, now it’s like one every 3 months)

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        postform on 22/07/2024 - 23:02

        packs? What is a pack?

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          87percent on 23/07/2024 - 20:24

          @postform: You can buy things like “$20 worth of electricity for $15” or something like that

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  Pungentia on 22/07/2024 - 17:24

  Currently with Ovo, they've been fine.. some changes to rates, but less than I thought there might be

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  elgrande on 22/07/2024 - 17:25

  I'm with ovo - no complaints.

  Only been with them a few months so no price changes.

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  jug123 on 22/07/2024 - 19:41

  I was with Ovo for 8mths & had nothng but issues with their billing. Raised a complaint with the Ombudsman.

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    soan papdi on 22/07/2024 - 20:13

    Can I ask, problems in what way? I am wondering if I’m missing anything with my provider

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    elgrande on 22/07/2024 - 21:56

    What sort of issues?

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  jug123 on 22/07/2024 - 23:06

  They charged me for 2 meters, 1 was my elec meter so no problems the other was the solar, so instead of a feed in tariff they charged me at the elec rates for usuage. They then refused to correct it and kept trying to tell me I had a granny flat. This was even after sending them a copy of my previous Origin invoice showing the 2 separate meter numbers and clearly showing 1 was solar FIT. I then contacted the ombudsman after getting knowhere. It took them 5 months to fix and how they did it Im still confused as to whether it was fxed correctly. You cannot speak to a human, their chat is only available certain hours and youre lucky if they respond when you do get the chat hours.They want everything done via email and their responses are non existent even when you send multiple requests. I think they assume if they dont reply you'll just gve up.
  I didnt

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    elgrande on 22/07/2024 - 23:59

    Thanks, will keep that in mind, might need to switch soon.

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  BewareOfThe Dog on 23/07/2024 - 22:53

  Ovo , we had initial issues, due to miscommunication at home. Anyway, took 2 months to get a compatible smart meter, which was same brand as what we had.