[RESOLVED] Why can't I buy anything from AliExpress

GordonD on 08/07/2024 - 14:22
Last edited 09/07/2024 - 09:26

OzBargain regularly has deals from AliExpress.

I saw one I was interested in. So I registered. And bought it, or should I say, tried to.

It was in my trolley. I selected to pay using PayPal. I went out to pay using PayPal, and went through the process successfully. It sent me back to AliExpress' "Please Confirm Your Order" screen. But for the wife of me I couldn't find a button or anything else on that screen to do that. All I could do was close that window, at which point I found I hadn't either purchased anything or been charged anything by PayPal. The only evidence I'd tried was an email from PayPal asking if I wanted to stay logged in on that device.

Now I'm registered with AliExpress they are sending me emails. I saw something else I would have liked. Went through the purchase and payment process, and ended up at the same place, being asked to confirm my order on a screen that I couldn't see was offering me any way to do that. Wondering if it was something to do with the Edge browser on my main Windows 10 PC not displaying a control I needed to see, I tried Chrome. Same. Wondering if it was something to do with that PC, I tried it on another PC running Windows 11. Same.

Someone who uses AliExpress, tell me what I'm supposed to do in that "Please Confirm Your Order" screen to do that.

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Comments

  • jv on 08/07/2024 - 14:39

    Why can't I buy anything from AliExpress

    Not enough money?

  • jv on 08/07/2024 - 14:41
    +2

    But for the wife of me

    Has your wife blocked your credit cards?

      • HeWhoKnows on 08/07/2024 - 15:48
        +1

        Which eno is it?

  • will05 on 08/07/2024 - 14:45

    hmm m check country, currency & address , give it a fresh go log out and log in again.
    I use it on tablet app and never had any issues.

    • GordonD on 08/07/2024 - 14:47

      I use it on tablet app and never had any issues.

      I was trying to buy a tablet.

      • BOGOF on 08/07/2024 - 15:01
        +12

        There's your problem. You need to buy a tablet first.

        • CyberMurning on 08/07/2024 - 15:04
          +5

          You need to buy a tablet first.

          from:
          aliexpress

    • HeWhoKnows on 08/07/2024 - 15:49

      Also try a different web browser

  • hornbill on 08/07/2024 - 15:00

    Had similar issue last night and after two returns to the payment screen from PayPal I checked address and details and again pressed PayPal for payment….. changed currency to $US yet again on PayPal and sent back to payment screen…. After a bit a swirly thing appeared in middle and order confirmed!
    Third time lucky?
    Edit: I was using safari on an iPad.

  • websterp on 08/07/2024 - 15:01
    +11

    You've got a poor social credit score.

  • CyberMurning on 08/07/2024 - 15:03
    +1

    dont worry Xi Jinping is looking after your wallet.
    save $ for next inflation

  • chingy213 on 08/07/2024 - 17:00
    -1

    Try from a new browser

    • iDroid on 08/07/2024 - 19:05

      OP's trying to BUY a new browser from AliExpress!!!

  • c2pv1ru5 on 08/07/2024 - 17:36
    -8

    Isnt it better? Ali Express sells Chinese knock off and low quality crap.

  • elrotundo on 09/07/2024 - 08:02
    +3

    Do you have any pop-up blockers turned on?

  • BigBirdy on 09/07/2024 - 08:14
    +3

    Edge (or Chrome) on Windows 10 should be fine, so maybe a pop-up blocker, or you haven't setup your postal address in Ali. Is your PayPal ok, do you pay on other sites with PayPal?

    • GordonD on 09/07/2024 - 09:10
      +1

      Is your PayPal ok, do you pay on other sites with PayPal?

      Yep, good everywhere else.

      or you haven't setup your postal address in Ali

      Thanks, that is one I'll investigate. I was assuming they got it from PayPal.

      EDIT: YEP, THAT WAS IT - RESOLVED - THANKS

    • Loopholio on 09/07/2024 - 09:27
      +1

      You can also try a web browser with no addons. Incognito (or similar feature) should work, but I like to have a clean web browser for troubleshooting.

  • 2esc on 09/07/2024 - 19:02

    You can turn off unwanted emails in your account settings.

  • skillet on 09/07/2024 - 20:32

    To OP you forgot CashRewards shame on you ozb member.

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