Does Anyone Else Use More Data with Kogan than Boost Mobile?

Bargainbeth on 25/06/2024 - 21:04

So I've just signed up to a Kogan repaid mobile plan where I'm allocated 17GB a month on their 12 moth Medium plan.

I used to be on the Boost plan where I got 12GB a month.

I averaged about 12-13gb a month actually on the boost plan, but on the kogsn one, three weeks in and I have no data, and am prompted to upgrade or buy an add on pack.

I don't know whether to call them and cancel and try to get a partial refund, or suck it up?

I had to buy $10 extra credit and envision this happening every month.

Has this happened to anyone else?

I've been with Kogan a month now.

For the past 7 months I've been living at a unit with really bad reception, I'm not sure if Kogan constantly tries reload things in a way that burns more data?

If so is there a setting I can switch off in my mobile?

I'd notice that even with Boost, I would try and send an email, and due to poor reception, I'd find that through the night there it would actually send out 5 copies of same.

But still with Boost I was using 12-13gb a month.

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Comments

  • wavesgreen on 25/06/2024 - 21:24
    +2

    No but I have good Vodafone coverage in my area. What I have poor coverage for is Optus, and like what you're describing whenever I use a provider on the Optus network I burn through data at almost twice the rate of Telstra or Vodafone eventhough my activity online is unchanged.

    • Bargainbeth on 25/06/2024 - 23:11

      Oo maybe that's it. Poor coverage = burning through more data. Yeah…i think I'm going to try and get that partial refund, and go back with boost. $70 more a year for less data but at least it won't burn through heaps of data for that reason

      • wavesgreen on 25/06/2024 - 23:14
        +1

        That's always been my theory anyway, essentially the same as yours that in a patchy coverage location something is happening where maybe I'm losing packets so there are more calls to the server = more data use perhaps.

        • Bargainbeth on 26/06/2024 - 00:35

          That was kinda the theory in my head but i didn't know the technical lingo to form the thought coherently hahaha.

  • askbargain on 25/06/2024 - 21:35

    Probably because they round to nearest 1MB each day. Don’t quote me.

    • Bargainbeth on 25/06/2024 - 23:12

      Where did you get such classified information

      • IBendTrolls on 26/06/2024 - 08:27

        No they round to nearest KB. See footnotes 2 and 3 here https://www.koganmobile.com.au/small-prepaid-plans/
        This probably applies to all plans.
        As for quick data usage, it might be so if you are using it on mobile phone and the phone's all background activities are on.

        • Bargainbeth on 27/06/2024 - 01:10

          I have used the same mobile phone with the same apps for around 2 years now so i don't think it's that

  • iDroid on 26/06/2024 - 08:44
    -2

    Yes, because I don't use Boost.

  • JimmyF on 26/06/2024 - 09:15

    I'm allocated 17GB a month on their 12 moth Medium plan.
    I used to be on the Boost plan where I got 12GB a month.

    Kogan is a hard 17GB limit, was your boost a yearly plan? As that is a lump of data, some months you can use 20gb, others you can use 8gb.

    • Bargainbeth on 26/06/2024 - 17:17

      Yeah that's true, but i kept an eye on it too make sure i wasnt going over, every month. Yep some should vary but it was in the realm of 10-14gb per month.

  • eatwell365 on 28/06/2024 - 06:33

    Yes I observed exactly the same but couldn’t explain.

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