It's a pre-order at the moment, we will start to send it out from the 1st July
We made special coffee this time at a great price. It's a medium roast coffee, great for both milk and filter coffee—it's mild and not dark, and it doesn't have a burnt taste.
Hope you guys like this coffee and we will try to keep this project blend with different micro farmers.
Give us any ideas or feedback.
10% off for referrer and referee.
We will try introduce different project with different farmers!
You made coffee? In Sydney??
yes we are small roasters in Sydney
Very tempted but I already have 2kg coming from Lime Blue and no room to freeze beans.
Does anyone know a good source for decaf beans for someone who is use to Aldi quality with the single origin $18 bags?
Lime blue is fine
Does their decaf come in at about $30-35 delivered too?
On sale yes
https://www.ozbargain.com.au/comment/15389933/redir
I'm yet to try any decaf but its on my to do list. I noticed this comment on the inglewood sale. $30 per kilo while on sale
Are you guys related to the Normcore brand that does coffee accessories?
No, they are based in HK :)
Are you able to have delayed despatch? That is amazing at really lining up coffee when you need it?
if you leave a note, we could delay it by at most two weeks;
Have you started shipping the orders? I placed mine on the 24th and haven't received any updates since then.
Not shipped here. Thankfully not in a hurry for it. It was pre-order & roasting started 01 July, today will be the third possible time they could have roasted.
Coffee not sent and email not responded to. Rep not seen since 26 June. This is fast entering chargeback territory. @normcore what's going on?
Same here no one replies and haven't recivied anything. what happened @normcore
Yup same here. At least I'm not the only one. I have ordered from them plenty of times but have never waited over 2 weeks for shipping without any updates.
Goods to know. Seems to be a sole trader so I hope he's/she's doing ok.
Has anyone got their coffee yet? It seems no one heard back from Op, I am a bit concerned this might not be delivered in time and I should get some beans from other roaster…
Got a tracking email from Aus Post 10 minutes ago, dead silence from the OP.
Received today, roasted 11/7. Given lack of comms, will be my first & last order from Normcore. Plenty of other roasters in the sea.
Good to know, @Gav. I’ve been trying to reach the roaster via all sorts of channels but no luck. My order was placed on 29th June.
Still not a single word from Op and order is not pending. I have requested a refund, let's see what happen next.
When did you place your order, @ylbeethoven?
Order Date Payment Status Fulfillment Status
xxx June 27, 2024 Paid Unfulfilled
I had sent a message (via contact form) asking for delayed dispatch by 10 days right after placing my order.
Of course, no response whatsoever so I don't know what happen.
Same boat. I just emailed to cancel and refund. 1 month and no comms, not gonna buy again.
Have you got any reply? I still got nothing.
no reply, no coffee, no refund. Not too sure who I can report this as fraud
I'll probably submit a case with fair trading.
@rainbowunicorn: Bought from this deal on the 30/06. Same thing emailed no response. Probably going to report them to fair trading to. Cant understand why none of us have received an email or some type of contact with the ordering being this late. Pretty crazy.
anyone received the coffee or charged back via bank?
Email received today from Normcore:
I hope this message finds you well.
I am reaching out to apologise for the disruption in our service over the past couple of months. I was away from work due to personal and business issues, including some time spent in the hospital. It was the most challenging period we've faced in our eight years of trading, and I deeply regret the mess left on our online platform during this time.
However, I'm pleased to announce that starting tomorrow, we will return to regular trading. Our focus is on bringing you the damn good coffee you've come to love and providing the best value to our loyal customers. While some issues are still ongoing and may take time to resolve fully, we are committed to not giving up.
To make things right, we will contact you regarding your previous orders to arrange a refund or replacement. We aim to resolve these matters throughout September.
I want to express my sincere gratitude to those of you who reached out with messages of support, encouraging me to stand up and get back to work. We've served you well for the past eight years and are committed to continuing our journey of making great coffee for the next 10, 20, and 30 years.
We will also resume our newsletter to keep you updated on our progress.
Lastly, please note that we've lost access to our email at [email protected], but we'll be setting up a new email for communication soon.
I'm truly sorry for the inconvenience this has caused. I ask for your trust as we work to return to the high standard of service you expect and deserve.
I apologise sincerely.
Nate
![[Pre Order] Bela Epoca Organic Blend $24/kg + $9.50 Delivery ($0 SYD C&C/ $50 Order) @ Normcore Coffee](https://files.ozbargain.com.au/n/17/852917.jpg?h=41169be0)
Very good introductory pricing, looking forward to it!