I swapped to Superloop yesterday - all online, really easy procedure, but I was struck by the lack of ID required to set up the new account. I recently tried to upgrade my Optus service and even though I was an existing customer, they insisted on me providing my ID all over again. So Superloop struck me as really weird in that respect.
Later in the day I activated a prepaid Aldi data sim in my tablet and even for a prepaid facility I had to provide ID, making the Superlook experience even stranger. Did anyone else have a different experience?
Sometimes they’ll use credit card details to verify your identity instead of your actual ID.