[eBook] Learn Your Lines - What to Say When Clients Put You on The Spot $0 @ Amazon AU

grababargain on 03/06/2024 - 20:15
Last edited 03/06/2024 - 21:04 by 1 other user

Moved to Forum: Original Link

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By Jonathan Stark, 66 pages, published January 19, 2024

Amazon's Description:

Tired of Fumbling When Clients Ask Tough Questions? Learn Exactly What To Say!

We've all been there - a promising sales call takes an awkward turn when the prospect asks, "So, what's your hourly rate?" or "Can we get a discount?" Before you know it, you're hemming and hawing on the phone, wondering what to say next.

In his book "Learn Your Lines," consultant and expert sales pro Jonathan Stark saves you from embarrassing sales call blunders by arming you with specific, proven dialogues to handle even the toughest client questions with confidence and tact.

Learn how to:

• Politely dismiss requests for hourly billing rates
• Uncover a client's true motivations before talking details
• Deflect arbitrary project deadlines that set you up for failure
• Stand firm on pricing while being flexible on terms
• Push back on discount demands without ruining the sale
• Shift the conversation when you lack experience in their niche

Whether brand new to sales or a seasoned veteran, this practical handbook equips you with battle-tested responses so you always sound polished, professional, and worthy of your fees on client sales calls. Pick up this invaluable guide today and stop stressing about being put on the spot - learn your lines and close more deals!

eBook is free at time of posting. Please check price before buying.

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  mlakmlak on 03/06/2024 - 20:41

  +3

  I'd say "That's a nice spot".

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  payrings on 03/06/2024 - 20:59

  Thank you OP, nice find! 😊

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  bcYield on 03/06/2024 - 21:09

  Will it help on a deal post? :)

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    Chazzozz on 04/06/2024 - 08:14

    Maybe that’s one of the awkward questions the book addresses.

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  AustriaBargain on 04/06/2024 - 09:58

  +1

  I'm finding it's easier to just tell them what they are gonna get and how much they are gonna pay. Don't even let them think they are getting work for hire. Which means you need to know what they actually need before they do.

  But a lot of this is unavoidable in a lot of contracting I suppose where it's the dealer's choice what happens.

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  Orpheon on 04/06/2024 - 16:18

  Real Life Story [2PM on a Friday]

  Client: "I need this logo by COB today."
  Me: "These requests usually take 5 Business Days however if you need a rush job I can arrange that."
  Client: "Arrange it."
  Me: "That'll be $500 an hour for 3 hours with payment required upfront. Bank Transfer, PayID or Cash?"
  Client: "I'm not paying that."
  Me: "Do you need it by 5PM?"
  Client: "I need it by 5PM."
  Me: "Consider it done. $500/hr is my rate for a 1 Day turnaround. If you value both speed and quality, this investment will make sense to you. Otherwise you can expect the completed product within 4-5 Business Days in your inbox, I only charge $250 all-up for the latter. Ball's in your court - how would you like to proceed?"
  Client:
  Me:
  Client: "…Bank Transfer ok?"

  • 

    softwhite on 04/06/2024 - 16:21

    Did they sign off on your 1 day logo? Can we see it?

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  tomwood on 04/06/2024 - 19:20

  Is this what should be encouraged