One of the Uber One benefits is $5 credit if the Latest Arrival estimate on your order is missed. This has never applied automatically for me, rather I need to raise a support request. A bit shady if you ask me.
If you have Uber One does this credit apply automatically for you or do you also need to raise a support request?
I'm not on Uber One, but some of the windows for the 'latest delivery time' are just ridiculous. The largest one I remember was about 1.5 hours. The few times I've ordered, it has come before the "latest time", but if anyone's relying on it for $5, then good luck! That $5 isn't going to make up for the cold and soggy food.
I've seen 1.5 hour delivery windows as well. Sometimes I'll see a short one, like 30 mins, and this is like giving me $5 in advance (assuming they honor the benefit). But I agree with you, I'd prefer my food delivered quickly over a $5 benefit which you may or may not get anyway.
Even if I create a support request, they make you jump through so many hoops, they keep denying several times till you just give up.
I just don't even bother anymore.
Sorry to hear that your Uber One $5 cash didn’t apply automatically after your latest arrival estimate was missed.
To fix this, I’ve gone ahead and added $5 Uber Cash to your account. You should see this added as Uber Cash in the wallet section of your app.
This was emailed 3 days later by support. I see why people don't bother.
I have got that couple of times automatically
The bigger issue is with the ride share driver ETA. Often it keeps stretching, 5 min is not actually 5 min, and after waiting the driver bails out and new one is assigned making it even longer wait. Is that case covered under Uber One benefits too?
Sometimes it comes through automatically. Sometimes i have to contact support.
But lately many deliveries arrived early. Wonder if ppl are spending less on uber eats
Wonder if ppl are spending less on uber eats
The way they keep jacking up the prices and adding fees, I hope so!
I only receive the $5 after raising a manual support case.
I'm definitely spending less on these apps with all the crazy pricing. I wonder who orders these "deals" like 2 traditional pizzas, GB and drink for $68, or a plain beef burger with chips and drink combo for $40. Even drunk me won't order at these prices.
Got it once, it was automatic
Lucky :). Maybe EA just really hates me haha.
This has been applied automatically for me in the past on a few occasions. But I heard the benefit is going away soon.
Ubers business model is 'shady' always has been from the start!
I just read this that Uber One users will get a crazy big 'window' for the food delivery so it is never missed.