Hi,
My Dad recently got a text message stating that a device of his soon would not be compatible any longer with the impending 3G shutdown and to message 3498 with "3G" on each device to see which device was incompatible.
It turns out that it is his reasonably new mobile phone that they are saying is incompatible, following the instructions above returned "This phone wont connect to the Mobile Network after 31st of August 2024".
I just cant understand why, is this a mistake on Aldi's end or will my dad need to get a new phone?
According to this website his mobile phone supports all of the 3G/4G/5G bands that Aldi uses.
Can anyone confirm for me if I need to search for a new phone for him?
Thanks everyone!
On his phone, on the top right, do you see an icon that says VoLTE?
If NOT, open your phone app and dial ##86583##
And then reboot phone to see if icon comes up, if the icon comes up, it should be all good for the 3G shutdown
If VoLTE already shows up, it should be all good